Interior a bit dated

Clean friendly staff great value for money and location was perfect

Stayed in October 2023

Expensive. Poor quality breakfast - not fresh. Clearly has the same carpets and curtains as 30 years ago - stained and worn. Rick hard mattresses. No central heating. WiFi only available in reception area.

The staff do try with what they have.

Stayed in October 2023

Room had slight smell and latterly a leaking toilet cistern

The easy access to local area. Good value food.

Stayed in October 2023

My bedroom needed decorating . But was very clean and had tea.coffee making , heated towel rail , and comfortable

The Staff very friendly, the breakfast was very good and the view from the lounge and dining room breathtaking

Stayed in October 2023

The shabbiness of the place, the incredibly uncomfortable beds, the general feeling that the place was unclean...

The location of the hotel is good, nice sea view from window. But, that's all its got going for it... In our room, no. 5, twin room, we found a rentokil insect trap under the bed, not a good start! The mattresses on both beds were ragged, they should've been destroyed long ago. Under one of the bed mattresses there was a wooden board between it and the bed base. The beds were extremely uncomfortable. The room was clean but incredibly shabby. For the price paid we expected better. We didn't stay for breakfast because reports of incoming storm had us worried about our journey home. We stayed one night but had we booked more we wouldn't have stayed anyway.

Stayed in October 2023

Noisy as above bar area but noise stopped 11pm.tv available on very limited channels and jade to view due to position on wall in room.

No breakfast or meals ordered. Clean and comfortable.

Stayed in September 2023

The staff cheerful and real, with no trouble helping give a good service. The food was piping hot and great value for money. Views from the bedroom exceptional.

Stayed in October 2023

Nothing really. Building is dated but that adds to the nostalgic feel of the place

Very friendly staff and welcoming to my dog

Stayed in October 2023

Tv not working Wi-Fi not available in room

Nothing

Stayed in October 2023

Furnishings were a bit dated but still good value for money and the super staff more than made up for it.

Staff were fantastic and lots of lovely locals to chat to in the bar.

Stayed in October 2023

Bed not comfy

Excellent location

Stayed in October 2023

Beds and bedding are atrocious! Room and furniture is dingy . Shower and toilet were really bad

Breakfast was good. Location is great

Stayed in October 2023

Whilst it’s location is excellent, it’s decor could do with an update . The rooms though comfortable are quite basic and the bathrooms though clean, need urgent updating!

It’s location was excellent. The staff were extremely friendly and couldn’t be more helpful. The breakfasts were superb

Stayed in September 2023

The room was pathetic it smelled the bed was terrible the room needed a full make over a bit ov paint new carpet and a new bed the room was like a cupboard stuck in the 1960s

Breakfast was luvely

Stayed in September 2023

Decor, dampness, old fashioned, bed, shower were awful.

The staff were very nice, breakfast was ok.

Stayed in September 2023

The cocktail bar furniture was very basic. The bedroom was small for the price - general poor condition of the en-suite facilities - old tin lined shower, nowhere to put soap etc in the shower cubicle. The wash basin was located by the bed and was in very poor condition.

Breakfast was good, the shower was hot.

Stayed in September 2023

Good location

Stayed in August 2023

This review has been hidden because it doesn't meet our guidelines.

Weather was atrocious, but not the venues fault! Room decor was a little tired but it was clean and comfortable. Bar snacks were unadventurous. We had an OK burger but mostly ate out as we like lots of vegetables and fish. Parking was rather tight - area at front and back, but back was a bit tricky as our car is fairly long. Someone better at parking and reversing would have found it easier!

Room was fine, wonderful view out over the loch. Decor a little tired, but fine for the price we paid. Staff were friendly and happy to meet our dog. Told us there was an excellent dog-walk in a forest just behind the hotel, which made morning and evening comfort walks very easy. Breakfast was plentiful. Only bar snacks served in the evening but we knew this and mostly ate out.

Stayed in September 2023

I am a massive fan of Fawlty Towers. This was the long awaited missing 13th episode and did not disappoint. Fantastic views and location to start from. Staff were very friendly but just about everything became an hourly game of trying to find the next fault for the entertainment value alone. It all started from being unable to find the main entrance (no signage). The rooms were straight out of a time machine, just missing Bill and Ted’s phone box. The bacolite radio on the wall turned out to be the room service machine. Was too scared to touch it in case it fell apart. The bed linen was clean, but adding a sheet to the broken mattress was akin to a table cloth on a bed of nails. One of the best worst nights I’ve ever had. Even made friends with a fellow resident who was eager to share her even funnier experiences.

Location was right on the harbour front, fantastic views of Kerrera.

Stayed in September 2023

The bed was not very comfortable, shook so much and the loose headboard banged each time against the wall, I worried for those next door. Aged facilities is understandable and maybe more expensive rooms have faster boiling more modern kettles. Like I indicated earlier, I'll still book this every time am in Oban if its available.

Most amazing staff. Chat like you're family while attending to your requests. That location is absolutely the best. Hooked on 10k steps a day? Join the march on the seaside promenade. Enjoy your drinks or breakfast watching the boats small to large come in to berth. Dinner and breakfast were good and not over priced. I highly recommend.

Stayed in September 2023

The intoxicated intruder who kicked his way through my room door at 3 am. After the intruder was subdued and had left, I tried to contact the reception by phone to alert them to the issue, I got an answer phone and almost 24hrs later I haven't had a reply to my messages. I then couldn't leave my room which would have left my family alone with an unsecured door. After a sleepless remainder of the rest of the night, I reported it to a member of staff who was dealing with breakfast as the reception was closed, she was apologetic but in fairness there's not much she could have done. Then I left and will definitely not return.

Nothing, hotel dated, rundown and no help from staff when required.

Stayed in September 2023

No lift to upper floors. Upholstery on chairs needing replaced

Helpful staff, well organised breakfast Good value evening meal & great views from lounge

Stayed in September 2023

Very tired in need of complete refurbishment. Toilet seat broken, TV no working, no shower gel or soap, hot tap faulty, shower room door off it’s rail, beds had springs poking through old mattresses flat pillowsDiscriminated against because of disability, broke UK law on two counts The tourist information office told us when we complained to them that they won’t recommend this hotel because of so many complaints

The positives; it was better than sleeping in a shop door way !. Towels were clean water hot, some staff were helpful (not all) sea view a budget hotel (if you are desperate)

Stayed in September 2023

Room tired, needs decorating, bedding uncomfortable and quite noisy

Location

Stayed in September 2023