4-18 Harrington Gardens, Kensington and Chelsea, London, SW7 4LH, United Kingdom
#746 of 1,076 hotels in London
Guests' ChoiceBased on 9905 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.3
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 8 December 2023
Van
DenmarkGreat value 👍🏻
Tube 100 meters we will experience the hotel.
Stayed in December 2023
Reviewed: 7 December 2023
Nadine
United KingdomThe breakfast wasn't great, no butter or visible options for vegetarian or vegan.
Overall experience was great & location excellent we used the underground car park which was ideal.
Stayed in December 2023
Reviewed: 5 December 2023
Amal
BahrainI didn’t like the behavior of the receptionist when I went to her and told her I requested not to clean my room today but I wanted only water please I called housekeeping and still they didn’t show up; she told me you are not eligible for complimentary water you can buy it from outside I told her that every day when they clean my room they used to put water for me so now I don't want them to clean my room I only want water. She said go get it from outside! Then when I walked out she was talking behind my back with her colleague. Is it an acceptable behavior
I like the location and the price
Stayed in November 2023
Reviewed: 5 December 2023
Sheryl
United KingdomThe staff member who checked us in was very rude, unhelpful and unproffessional.
Beatiful hotel, fantastic location. Room was very spacious.
Stayed in December 2023
Reviewed: 4 December 2023
Ruggero
FranceThe windows in the bedroom was moldy and the the bathroom was very small and could be cleaner but we had a good stay
Great location
Stayed in December 2023
Reviewed: 4 December 2023
Ian
United KingdomAircon not work, therefore room was cold. Room had lots of noise price didn't reflect that amount of noise. We were told we had an upgrade - Not much of an upgrade - first room couldn't have been good.
Stayed in December 2023
Reviewed: 3 December 2023
Maria
GreeceCold room at night No shampoo at bathrooms
Very good
Stayed in December 2023
Reviewed: 3 December 2023
Suzanne
United KingdomAircon/ heating too noisy to use. Windows old and not sound proofed. Tricky to find entrance.
Location . Good standard. Good breakfast choices . Only soy milk option. Fantastic porridge.
Stayed in December 2023
Reviewed: 3 December 2023
Nahid
AzerbaijanAir conditioning had a vibration sound at room 385. Bathroom was really cold. 2 different taps – hot and cold are not for a convenient use. One is very hot the other one is cold. Should I mix the water? My hand just burns when touching the hot side. I don't know who invented this kind of taps in the world but he definetely wasted his time amd did a not useful.thing for the world.
Perfect and helpful staff. Especially Jury (or Yuri) from security and Volham (Voldan) from Concierge are real good persons who helped me and assisted as I am their brother. Huge thanks to them and Millenium hotel that has chosen and hired such warmhearted employees.
Stayed in December 2023
Reviewed: 2 December 2023
Vasileios
GreeceThe bar closes a bit early (11 p.m.) but you can sit at the area as long as you want.
Great hotel, perfect location, good breakfast with plenty of choises and variety of tastes (the porridge is just perfect). The entrance hall is very cozy and has a nice Christmas decoration (we visited in November).
Stayed in November 2023
Reviewed: 1 December 2023
Saraaljaber97
QatarThe alarm went off late at night more than once
Stayed in December 2023
Reviewed: 1 December 2023
Jo
United KingdomAlarm went off after 9pm one night and also on the Monday morning before 10am
Loved the location and room size
Stayed in November 2023
Reviewed: 30 November 2023
Helen
United KingdomDidn't like the way in which bar closed after last orders ie lights removed from table while still sitting there and lights being turned off. The worst thing was it was not acceptable on the night that the fire alarm went off at 2 a.m., no member of staff told residents what was going on.
Comfortable beds, warm, clean, good location.
Stayed in November 2023
Reviewed: 30 November 2023
Hans
GermanyPrime Location close to Piccadilly Line station. Short walk to Natural History and Albert & Victoria Museum or Hyde Park. Spacious room, clean bathroom, good bed/mattress.
Stayed in November 2023
Reviewed: 30 November 2023
Mark
South AfricaThe lifts need a good cleaning doors need a polish
Location
Stayed in November 2023
Reviewed: 30 November 2023
Deirdre
IrelandHouse keeping staff were quite noisy outside our room in the morning but they responded well when they realised we were still sleeping.
Check in and bed room very comfortable and very clean
Stayed in November 2023
Reviewed: 30 November 2023
Kelly
New ZealandGood room size and comfortable
Stayed in November 2023
Reviewed: 28 November 2023
Syed
United StatesFruits at breakfast were generally overripe
Location was outstanding. Room was comfortable and breakfast was satisfactory.
Stayed in November 2023
Reviewed: 28 November 2023
Kathryn
United KingdomLift - we weren't told that you had to use the key card and it was not evident once in the lift. We ended up going up and down and bypassing our floor which resulted in my little boy being scared to go back in the lift.
Nice relaxed, festive atmosphere, friendly staff
Stayed in November 2023
Reviewed: 28 November 2023
Amer
Saudi ArabiaFor a 4 star hotel, they should provide a welcoming water, slippers, and laundry bag but unfortunately nothing was provided even when requested.
The location is good
Stayed in November 2023
Reviewed: 27 November 2023
Dimitris
GreeceFridge TV and telephone in the room out of order
Nice location Nice breakfast Kind staff
Stayed in November 2023
Reviewed: 27 November 2023
Nicolas
United StatesThe fire alarm went off twice during our 2-day stay. It sounded only for roughly 10-15 seconds each time, but it was unclear both times whether it was a false alarm or actually something that we should be concerned about and therefore evacuate. There was no followup (either in person, through phone calls, or on the television) message from the front desk.
Great location in central London. Easily accessible to all points of interest. The beds are comfortable and the check-in/check out process is very simple and straightforward. The value for money is good.
Stayed in November 2023
Reviewed: 27 November 2023
Sharon
United KingdomLocation. Hotel comfort
Stayed in October 2023
Reviewed: 27 November 2023
John
United KingdomJust a minor thing, but the TV is too complicated to set up. I paired it with my phone, but still couldn’t get it to work and couldn’t find any instructions! Otherwise, I would have rated it 10 and not 9 out of ten!
Elegant and sophisticated with much character
Stayed in November 2023
Reviewed: 26 November 2023
Sandra
United Kingdomroom was cold, hard cheap pillows and hard cheap thin duvet, both a big let down for a good nights sleep,
great location next to tube station. short walk to the royal albert hall. some nice pubs to have a late drink. busy breakfast but ok for £15 each pre booked price.
Stayed in November 2023
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