Reviews of Millennium Hotel and Conference Centre Gloucester London 4 stars
4-18 Harrington Gardens, Kensington and Chelsea, London, SW7 4LH, United Kingdom
#747 of 1,076 hotels in London
Guests' ChoiceReview score
Based on 9878 hotel reviews
7.6Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
9.1
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Facilities
7.6
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Staff
8.3
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Value for money
7.5
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Free WiFi
8.4
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Reviewed: 21 November 2024
Mohamed
Bahrain13 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
I like the location of the hotel metro station ,markt ,food
Stayed in November 2024
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Reviewed: 20 November 2024
David
United Kingdom14 reviews1 helpful vote7.0“Great location, kind helpful staff but poor room cleanliness, breakfast not value for money.”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 4 nights
Following my experience of taking the breakfast option, i would not recommend it. It is convenient but the buffet style cooked breakfast is not value for money. It is of course difficult catering for so many guests but i found on all four mornings, the cooked breakfast was very poor. You are much better of to take room only option and find one of the many many options on the hotel doorstep. There are a lot to chose from. Also I found the deluxe room, 692 on the 6th floor not to be the same standard as other deluxe rooms in the Millennium collection. Although housekeeping was done each day, the walls in the bathroom next to the sink were stained and on one side, with a smear of something. Other deluxe rooms I have stayed at and the Sarova Hotels for example do offer better value for money at this level. The heating/AC fan covers are full of dust/fluff which is then blown all over the room once you switch heating or AC on! The room needs a really detailed and proper clean. The state of the room and cleanliness really lets down the hotel experience overall.
The hotel is in a fantastic spot for exploring the Museums and South Kensington/Knightsbridge. It is also a 1 minute walk from the Gloucester Road tube station which is very handy. Gloucester Road is on the Piccadilly Line so perfect for access to Heathrow/Kings Cross etc. The staff are extremely kind and helpful. Especially the concierge staff who were fantastic and so helpful looking securing bags prior to check in and after check out too.
Stayed in November 2024
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Reviewed: 19 November 2024
Narjes
Bahrain7 reviews7.0“Perfect location and amazing staff”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 13 nights
- • Submitted via mobile
Lack of toiletries the bathroom
Perfect location & outstanding staff and guest services (special thanks to Tomi from the reception for his help)
Stayed in November 2024
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Reviewed: 19 November 2024
Martin
Slovakia12 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
Door on bathroom couldn't be closed as locking system was stuck.
Perfect location, huge TV, grocery was close and some fast foods too.
Stayed in November 2024
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Reviewed: 19 November 2024
Elizabeth
United Kingdom13 reviews9.0“Short stay, very convenient and comfortable”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Prefer to have room serviced every day
Ambience, good breakfast
Stayed in November 2024
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Reviewed: 19 November 2024
David
United Kingdom6 reviews8.0“Mixed bag....but would book again”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Its a real shame that the unbelievably busy and poor quality breakfast buffet and the rude reception and restaurant staff let this place down. I would 100% book this hotel again for business or leisure, but I would keep my interaction with staff to just whats needed at check -in and get myself a cheaper and altogether MUCH better breakfast at one of the many local eateries!
Location, comfort, big rooms, cleanliness all scoring very high,.
Stayed in November 2024
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Reviewed: 18 November 2024
Sophie
United Kingdom1 review7.0“Overall it was lovely, and the staff were wonderful!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms are a bit dated.
Very clean, and the bed was lovely.
Stayed in November 2024
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Reviewed: 18 November 2024
Margot
United Kingdom7 reviews7.0“It’s a lovely hotel in a great location but next time we will go out for breakfast which was mediocre”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
We had a noisy night on the Friday there seemed to be a disco going on until late
The location was great the staff were very pleasant
Stayed in November 2024
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Reviewed: 14 November 2024
Nicholas
Switzerland55 reviews6 helpful votes8.0“Overnight in London”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Breakfast buffet mediocre, Full English from Buffet just isn't the same. Lift system had a mind of its own. First you had to run to the correct one before it was too late. Or it took you to your floor, didn't let you out and took you down again. Or passed by your floor up and down. Yes this all happened within 24 hours!
Good location, nice big room, lots of fluffy towels
Stayed in November 2024
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Reviewed: 14 November 2024
Darren
United Kingdom28 reviews2 helpful votes8.0“Very nice place, great staff”- • Business trip
- • People with friends
- • Club Twin Room
- • Stayed 1 night
- • Submitted via mobile
Noisy room on the 8th floor. Next to the AC fans was not great
Location and staff were amazing
Stayed in November 2024
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Reviewed: 13 November 2024
Espino
United States2 reviews9.0“Had an amazing stay and would stay there again!”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room was a little too warm for me and I could hear everyone talking cause I was on a lower floor. The water when I showered was cold and I couldn’t get any hot water.
It was in a great location, the staff was so friendly and it was super clean.
Stayed in October 2024
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Reviewed: 13 November 2024
Julie
United Kingdom1 review9.0“Great stay clean hotel and friendly staff”- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Lovely clean friendly hotel
Stayed in November 2024
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Reviewed: 11 November 2024
Valerie
United Kingdom12 reviews9.0Superb- • Family with young children
- • Deluxe Family Room
- • Stayed 2 nights
- • Submitted via mobile
Electricity is not very good, in the case of charging and sockets. Very slow charging bar.
Friendly staffs and services. Soon we arrived the room staff phoned to confirm if we like the room or if there were anything we concern.
Stayed in November 2024
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Reviewed: 11 November 2024
Abdulla
United States8 reviews1 helpful vote7.0“It’s okay”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 2 nights
- • Submitted via mobile
Rooms smells and the carpet is not clean. The bathroom is very aged.
Location
Stayed in November 2024
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Reviewed: 11 November 2024
Gary
United Kingdom9 reviews1 helpful vote9.0“Great location and facilities.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
There is nothing I didn't like about my stay, this is the second time I have stayed there.
Room was large, comfortable and very clean. Facilities are very good with onsite parking. Breakfast had good choices of hot and cold options, dining room spacious and clean. All staff we interacted with were polite and helpful.
Stayed in November 2024
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Reviewed: 10 November 2024
Sayg
Lebanon2 reviews8.0“Good”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
Cleanness and house keeping Breakfast should change every other day and have more choices
The Executive Floor Location
Stayed in October 2024
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Reviewed: 8 November 2024
Ainee
United States1 review8.0“Convenient locations. Safe to walk at night with the kids.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 7 nights
- • Submitted via mobile
Rooms were pretty old. But
Stayed in October 2024
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Reviewed: 8 November 2024
Pauline
United Kingdom1 review8.0“Very pleasant. Beds were very clean & very comfortable. Good light & good mirrors in bathroom for”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Water in urn for tea was Luke warm & could have been a little hotter
All good.
Stayed in November 2024
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Reviewed: 6 November 2024
Sayg
Lebanon2 reviews7.0“Good Location. Nice reception staff and duty Manager Sunny was very helpfull.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 8 nights
The house keeping were not so tidy and clean. The breakfast is the same every day. it is boring. some changes required.
The Executive floor, room and Bed.
Stayed in October 2024
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Reviewed: 6 November 2024
Anna
United Kingdom26 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Single Sofa bed
- • Stayed 2 nights
- • Submitted via mobile
Great location, large rooms, all was fine
Stayed in November 2024
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Reviewed: 5 November 2024
Phil
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
It was a bit tired looking In need of a ref was clean and comfortable and warm good location very helpful Staff
The staff were very nice especially the young lady that checked us in couldn’t of been more helpful.Kinjal her name was
Stayed in November 2024
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Reviewed: 5 November 2024
Mark
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 1 night
- • Submitted via mobile
Location was excellent.staff were friendly
Stayed in November 2024
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Reviewed: 4 November 2024
Trevor
Ireland6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Traffic noise at night due to the location near a busy road so possibly could do with thicker windows or bring ear plugs.
Great location next to Gloucester Road Station and nice area. Good facilities and nice breakfast. Well decorated.
Stayed in November 2024
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Reviewed: 4 November 2024
Bruno
United Kingdom2 reviews7.0Good- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Lack of bedside USB / power plug Bad timing as lots of street noise. Not hotel fault tought
Location Executive room upgrade free
Stayed in November 2024
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Reviewed: 4 November 2024
Backman
Sweden7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 5 nights
- • Submitted via mobile
The carpet needs a good clean in our room. Everything else was good.
Stayed in November 2024
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