Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Powys hotel reviews
  4. Builth Wells hotel reviews
  5. Reviews of Neuadd Henllan Lodge

Reviews of Neuadd Henllan Lodge 3 stars

Royal Welsh Showground Llanelwedd, Builth Wells, LD2 3TA, United Kingdom

#6 of 6 hotels in Builth Wells

Guests' Choice

Review score

Based on 444 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 151 – 175

  • Reviewed: 31 December 2024

    1.0
    Completely and utterly the worst "hotel" I've ever stayed at....,bar none!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Complete scam..The pictures looked lovely, but the room was tiny, bar closed, no food, no staff...Complete waist of money...I want my money back!

    Nothing. The worst place I've ever stayed at. Don't be fooled by the pictures my friend's...

    Stayed in December 2024

  • Reviewed: 10 November 2024

    4.0
    Just poor and not value for money like I was expecting
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor cleanliness , poor staff and amenities not open

    Location to our event

    Stayed in November 2024

  • Reviewed: 7 November 2024

    5.0
    Room too small and basic
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bar closed at 9.45

    Good

    Stayed in October 2024

  • Reviewed: 5 November 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The smell in the room.

    Excellent location but room very basic. Strong smell of drains.

    Stayed in November 2024

  • Reviewed: 20 October 2024

    10
    very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    n/a

    it was a nice stay

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Staff was excellent helpful and loved the banter and even let us park our motorcycle ont side front door
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Location

    Stayed in September 2024

  • Reviewed: 3 October 2024

    10
    Very friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly and helpful, breakfast was great. I will stay again and highly recommend.

    Stayed in October 2024

  • Reviewed: 23 September 2024

    10
    nice
    • Business trip
    • People with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    clean comfortable , nice coffee

    Stayed in September 2024

  • Reviewed: 15 September 2024

    5.0
    Clean and comfortable but nothing to write home about
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poorly signposted

    Nothing really

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Worth the money
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were passing by and needed a place to sleep for one night. All good

    Worth the money. Nice and friendly staff.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Food and quality of room for the money

    Good breakfast, evening meal disappointing too many items cold on arrival,

    Stayed in September 2024

  • Reviewed: 6 September 2024

    5.0
    Ok for what I needed, rooms very basic, breakfast nice
    • Business trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Arrived later due to working during the day and long journey to get there, to be snapped at for asking to check in at 10.45, wasn’t aware there was a check in time limit, as property booked for on my behalf. Just rude and unprofessional, I was a customer not a child

    Cheap, convenient

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Exceptional
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean room, nice shower and very friendly staff. Good value for money.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly, Me and my buddy stayed here while on a bike trip for the weekend. Very welcoming to bikers and let us put our bikes right by the reception for piece of mind. Thank you!

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Nice people. Clean accommodation and topped off with a nice breakfast!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Really nice people who gave a great welcome. Room was clean with everything you need. Topped off by a nice breakfast.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    ok
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    no staff , a bit worn out

    good location

    Stayed in August 2024

  • Reviewed: 14 August 2024

    5.0
    Unworldly but ok
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    We were virtually the only guests and it gave the impression of the Marie Celeste. We wnted a double romm but the information when booking showed only the twin rooms available. the room was pretty basic but adequate for a one nighter. The accomodation was in the deserted showground. We found it but not that easy to find

    The breakfast was fine. there was only one member of staff reposible for reception and kitchen

    Stayed in August 2024

  • Reviewed: 8 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Type of room, although there weren't any others available.

    We only stayed one night, but staff were helpful and breakfast was good.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    4.0
    Disappointing!
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms, very small and hot! . No bar open to enjoy a drink or two. TV on for kids in bar/ lounge area would have been a bonus rather than having to stay in your room. No evening meals available. Not as described on website! Not really child or dog friendly and we were not aware that we had to pay £10 a night our dog.

    Breakfast!. Good variety offered and cooked breakfast was delicious! Did have to change room as it was supposed to be a deluxe room but definitely did not look as advertised for a deluxe room, however, we were offered another room which was satisfactory but still not a deluxe as photograph on web site. Very misleading. Bathroom was clean and so was the bedding.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    1.0
    Dont waste your money, camp in a tent is much better.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    All of it, even the grass outsude the room was nearly knee high full if weeds. It looked like a building site in places.

    It had 6 stains on the floor, 2 big parches of brown damp stains on the ceiling, dressing table should have been thrown out years ago. The manager was rude saying I hope he doesnt yap all night, the first thing he said to us and aimed at our puppy. His co worker said we will be charged for stains etc... and went on about the dog, which I get but when we saw the room I wouldnt say id be worried about any other stains. It was awful, we were charged £10 extra for our dog, so £160 to stay their!! I wasnt staying their, it was the wirst hotel ive ever seen. Its classes as a luxury room too! In all fairness the Manager fully refunded us and we found a lovely hitel 12mins away, where we had a suite for £5 cheaper.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room small and rather basic. Expense of the breakfast on offer, and only realised that there was one other couple, staying in the place. No staff around as we left.

    Help to find a difficult location. Friendly welcome.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    3.0
    Friendly staff but not worth the £165 we paid
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was quite dirty, the shower head had brown gunk all over it. The room was very basic. There was also lots of maintenance/work going on while we were there. The pictures of the hotel were very misleading

    The member of staff we called to book in was very helpful and stayed on the phone to give us directions. He was also very friendly at breakfast the following morning.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Wonderful stay in a beautiful place in the heart of Wales
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The location was great. It was very clean and tidy and all the staff were great.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Really affordable bed for the night

    Stayed in June 2024

  • Reviewed: 24 June 2024

    2.0
    Not very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    When we arrived to get our room key, we only got the key then left as we had plans however the gentleman was not professional, and he swore in jest but I did not find this amusing as he was there to do a job. We booked a deluxe double room, with a travel cot for our baby, however it was two single beds and no cot in the room, also no staff around to ask at the time we came back to the room. There was a hornet on the bed and faeces marks all in the toilet, there was also dust everywhere and a stain on one of the single beds under the pillow. I was going to discuss these at check out as we were only staying one night however at 8:30am there was no one on the desk and we did not have time to wait for someone. We will not be returning

    It was a very pretty hotel from the outside

    Stayed in June 2024

Showing 151 – 175

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!