Royal Welsh Showground Llanelwedd, Builth Wells, LD2 3TA, United Kingdom
#6 of 6 hotels in Builth Wells
Guests' ChoiceBased on 444 hotel reviews
7.6Cleanliness
8.3
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
8.7
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2023
Ian
United KingdomRoom very basic but clean enough- kitchen looked dirty and dining room felt grubby. This put us off our breakfast. Hard to find staff My son got his fingers trapped in the self closing fire doors - couldn’t find any staff for assistance. Staff were not around during check out.
Stayed in May 2023
Reviewed: 31 May 2023
Peter
United KingdomManager was very scruffy and unkempt and didn't engage with the guests. Bar and outside area looked cluttered. The shower, although hot enough, was spoilt by the water flow being a mere trickle.
Generally the hotel was clean and reasonably decorated.
Stayed in May 2023
Reviewed: 28 May 2023
Weaver
United KingdomThe mattress on the bed was ok but I'd have like a softer one without springs. Also hard to find in the dark but Owen was fab about guiding me in over speaker phone. Everything else about the stay was wonderful.
Breakfast was great. I ask for a no meat cooked breakfast, enjoyed lots of coffee and juice and chatted with people in the breakfast room - which was bright and roomy and well appointed, by the way.
Stayed in May 2023
Reviewed: 16 May 2023
Sue
United KingdomThe bunk beds! Couldn’t climb up the ladder (mobility issues) couldn’t see the tv from the bottom bunk - claustrophobic!
Convenient, friendly and the food was good. Also spotlessly clean
Stayed in April 2023
Reviewed: 16 May 2023
Prestige
United KingdomVery friendly and accommodating staff. Family run Hotel. I didnt want to come home. Beautiful views surrounding the hotel. I could not fault the hotel on anything. I would stay here again and recommend staying here. Thank you for a lovely stay.
Stayed in May 2023
Reviewed: 8 May 2023
Elliemae
United Kingdomnothing
everything Always a good stay lovely staff
Stayed in May 2023
Reviewed: 1 May 2023
Maddalena
United KingdomThe room was tiny and a bit pricey... The moment the fair ended there was no pub open or way to get food.
The staff was super nice to us. The room was clean and plenty of space for parking.
Stayed in May 2023
Reviewed: 30 April 2023
Richard
United KingdomCharacterless
Modern
Stayed in April 2023
Reviewed: 8 April 2023
Haider
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 February 2023
Jamie
United KingdomEverything, very friendly host, quiet well presented room, very pleasant stay
Stayed in February 2023
Reviewed: 18 January 2023
Gwenno
United KingdomThe check in was poor, I didn't see anyone - but man on the phone was informative and on hand if anything was needed. Light in bathroom kept going off whilst I was in the shower. Didn't like the fact that the fire extinguisher was left to keep the door open all night -anyone could of waked in - feeling a bit on edge as a lone female traveller.
Room was warm and shower was amazing
Stayed in January 2023
Reviewed: 28 November 2022
Roy
United Kingdompoor breakfast , closing bar early
location
Stayed in November 2022
Reviewed: 23 November 2022
Alastair
United KingdomHost Ollie was great fun and very accommodating
Stayed in November 2022
Reviewed: 14 November 2022
Robert
United KingdomI GPS'ed the trip but once I arrived I had trouble finding the entrance. While I was searching, I noticed 2 fire doors were jammed open which worried me. There was no receptionist. There was a mobile number but my battery was low. I was lucky that another guest arrived with a working phone. The kitchen was shut. The room was very clean and tidy. There was no directions in the corridors. There was no internal phone, There was a skylight but no view. The WiFi was excellent.
Stayed in November 2022
Reviewed: 10 October 2022
Katherine
United KingdomThe bedroom was so small and don’t expect bunk beds for two adults but could touch each wall with stretched out arms. I read bunk beds but thought ok must be a fair room though but nope. Bathroom attached nice.
The food was great and staff friendly . Located right on the show ground.
Stayed in October 2022
Reviewed: 9 October 2022
Fiona
United KingdomBOOKED TWIN. GOT BUNK BEDS! I am 74 husband 76
proximity to venue
Stayed in October 2022
Reviewed: 5 October 2022
Maxine
United KingdomOur room was very noisy..there were several little things wrong with it which we complained about..the water cistern had broken prior to out artival and yet we were still offered the room..the manager was very helpful and gave us a fresh room but only after we had a really bad nights sleep.. this location could be fantastic but the rooms need updating...they were clean and tidy but just very tired..
Breakfast was hot , and served by very friendly staff..although there was a lot of plastic packets for the butter and jams...The check in manager was extremely helpful and very pleasant. The bar lady opened the bar early so we could get a drink as six o’clock seemed very late when we had been up since five I. The morning..
Stayed in October 2022
Reviewed: 19 September 2022
Nick
United KingdomThere was nothing to dislike.
Was everything we needed. Food, beer, good sleep.
Stayed in September 2022
Reviewed: 14 September 2022
Steven
United Kingdombit like staying in hostel, no real atmosphere or vibe. hard to find in showground
reception was good
Stayed in July 2022
Reviewed: 11 September 2022
Ravindra
United Kingdomno bar facilities as per advert also long walk into town to get drinks food room clean but was cold no shower gel
room clean clean towel
Stayed in September 2022
Reviewed: 24 August 2022
Stefan
United KingdomThe breakfast was very cheaply made - mushrooms from the can as well as tomatoes. Toast tasted old. The fried eggs was not cooked through. The choices were limited.
Stayed in August 2022
Reviewed: 21 August 2022
Chris
United KingdomExcellent friendly hosts and the food is first class
Stayed in August 2022
Reviewed: 21 August 2022
Amy
United KingdomBreakfast slightly early , or some breakfast items a a solvable earlier than 8am.
Great location for the show, rooms clean and tidy. Easy to communicate with the hosts.
Stayed in August 2022
Reviewed: 20 August 2022
Mann
United KingdomVery basic room for the amount charged. Also breakfast served to late for the dog show on site that was a 4 day event. Adjustments could have been made to the timings. Dirty marks tea stains on walls and carpet.
location
Stayed in August 2022
Reviewed: 20 August 2022
Rachel
United Kingdomit was worse than faulty towers!!! bar closed, restaurant didn’t serve evening meals they blame staff shortages which is rubbish they have been saying that for months - run very cheaply on a shoe string - bedding had stains on carpet was dirty and not hoovered - false advertising saying bar, restaurant, gin bar but nothing open like they have given up but still wanting full money for the rooms it was like a village hall with rooms added - very very shabby and disorganised will be in contact with the owner
the location
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content