Breakfast! I recognise a restaurant was closed so the pressure on the conservatory was enormous. There were long queues for breakfast and breakfast service was slow. A woman on the next table left having waited nearly 20 mins for her coffee and toast. Most residents were on a time schedule with either playing golf or business meetings/conference. We did eat in the conservatory one evening but the meal was disappointing and overpriced.

The staff were very professional and extremely helpful. The room was very well maintained and comfortable.

Stayed in March 2025

TV didn’t work, and the windows needed a bit of a clean

Location and room were beautiful

Stayed in March 2025

Swimming pool area feels clinical for such a beautiful hotel. The Spa is separate and i'm sure lovely, but the normal swimming, sauna and jacuzzi is not in keeping for such a beautiful hotel

All superb

Stayed in March 2025

The stay was brilliant! The hotel was very clean and all the staff were brilliant, the only down point was we were really looking forward to utilising the spa facilities, a key factor in booking here, when we checked in we were told these were complimentary between the hours of 7-10, so the morning of check out we went down around 8am to be told it was fully booked and there was nothing they could do which left a bitter taste on the stay as we were really looking forward too this and weren’t informed at any point we would need to book the spa in order to use it.

Stayed in March 2025

Staff are genuinely excellent. Polite and professional. Hotel is immaculate and the Kohler Water spa is the best spa I’ve been in So many lovely areas of the hotel to sit and chill with amazing views of St Andrews and The Old Course. Swilkan Loft for drinks is a must.

Stayed in March 2025

Nothing.

Everything. There isn’t one thing we would have changed during our stay. The staff looked after us very well and were all so kind. The facilities were excellent and we look forward to coming back in the future.

Stayed in March 2025

Amazing hotel. Fantastic staff. We were very well looked after. Will definitely be back.

Stayed in March 2025

The staff were great on arrival until we left. The room was beautiful and absolutely spotless everything we needed. The spa facilities were brilliant really nice.

Stayed in March 2025

The breakfast was fabulous. All the choices were exceptional and wonderful fresh. The service was excellent and the staff were so friendly and welcoming.

Stayed in March 2025

Nothing

Breakfast was very good with a wide range of options. The staff were helpful and attentive. Cooked and fresh options were available.

Stayed in February 2025

The information regarding access to the spa a slightly confusing. From 6am to 10am and 7pm to 9pm guest may access the spa facility freely however between 10am and 7pm it is £40 per person and requires booking ideally as it gets busy. I believe it might be £40 for 1h but I am unsure.

Stunning hotel, amazing spa, it was my best experience in Scotland so far with excellent service and very accommodating staff. Me and my partner will definitely come back to stay here.

Stayed in March 2025

Staff are amazing; friendly and helpful. Great location. Spacious, comfortable rooms. Good bathtubs!

Stayed in March 2025

Not too keen on the pillows but that’s just my opinion

Beautiful hotel and surroundings

Stayed in March 2025

Nothing. We very much like it.

We have stayed previously and it’s always excellent.

Stayed in March 2025

High standard and luxury

Stayed in February 2025

back door didnt open from the outside!!

Room with fantastic view was as always very comfortable.

Stayed in February 2025

Location, luxury, comfort, friendly helpful staff; it is excellent always. I love visiting no matter what time of year.

Stayed in March 2025

Took ages to get hot water for shower and breakfast in the conservatory was a bit disappointing

Beautiful rooms and excellent service

Stayed in March 2025

The breakfast was served slowly and bacon was overcooked and porridge was served cold after a long wait

The location and staff were first class.

Stayed in March 2025

Nothing

The views, the services etc etc

Stayed in March 2025

They could do with an iconic restaurant to go with the rest of their special ness. While the food i good - it is not special, not unique. In a hotel where everything is unique, this is a missed opportunity me thinks.

Location location location

Stayed in March 2025

Slightly bigger portions at breakfast when ordering through room service. Some areas of hotel slightly tired. Overall a very enjoyable stay.

We had a room with two double beds looking over the golf course. Views were spectacular especially at sunrise. Shared a bottle of Prosecco in Swilcan lift, again beautiful views and great service- very pricey though (£48 for a bottle of Prosecco). Evening meal in the conservatory lacked a little atmosphere, however, the food was very tasty. We opted for room service at breakfast time which was taken up in a hot cupboard stored under the portable table on wheels. Beautiful poached eggs cooked to perfection. Pancakes with blueberries and creme fraiche. Great choice from menu. Delivered exactly on the time of request. Used the spa the next day as bought a package deal. Best massage I think I have ever had. The staff throughout the hotel were very professional, friendly and helpful.

Stayed in March 2025

Breakfast was lovely......plentiful. Staff were attentive and extremely helpful.

Stayed in March 2025

Nothing

Breakfast, room, and dinner. All staff very efficient helpful and friendly.

Stayed in February 2025