We were upgraded which was a treat. Breakfast very nice and good choice.

Stayed in April 2025

Only minor comment - we had drinks vouchers but had limited wine options ( I drink Sauvignon blanc but had to pay as only option was Chenin blanc). This is a minor comment.

Free upgrade and additions to the room Lovely staff

Stayed in April 2025

Great location

Stayed in March 2025

Unfortunately the restaurant wasn’t open and we had room service which was delivered fresh and by a lovely member of staff. The hotel and its rooms were spotlessly clean. Our telephone didn’t work but the reception staff apologised and said they’d sort it. The only negative for me was the constant traffic noise from a busy A road outside. The hotel supply ear plugs but I find them really uncomfortable so not the greatest nights sleep for me. I wouldn’t choose the hotel again purely for this reason.

Stayed in March 2025

No fresh air. The windows could not be opened which meant that I struggled to sleep and woke up with a headache. The TV kept turning itself off.

Central location, close to station. Although earplugs available I did not need them, as traffic noise locked out by the windows. The room was very spacious and the bed comfortable. Breakfast very good.

Stayed in March 2025

Welcome wasn't as warm as in previous visits No free upgrade as in previous visits

Water in the room Fruit at reception

Stayed in April 2025

At some point in the morning the lights stopped working but it was a bright day it didn't affect us too much

Everything was great I can't complain

Stayed in March 2025

I could have been a floor or two lower than my 13th floor.

Stayed in March 2025

A solid 4 star hotel conveniently centrally located. The premium room was spacious complete with Nespresso machine, mineral water etc. ice machine on every floor near the lift.

Stayed in March 2025

Air con not working so was too hot

Location and nice beds

Stayed in March 2025

Breakfast was uninspired. Overall the hotel looked like it was due a refurbishment..

Great view with floor to floor windows. Helpful staff.

Stayed in March 2025

Great position Comfortable room Good gym

Stayed in March 2025

The restaurant was closed. been explained the reasons but still a bit of a shame

Very comfy bed,clean room

Stayed in March 2025

All round a lovely hotel room, comfy and classy. Some lovely extras everywhere such as a mini vanity kit, a sewing kit and shoe shine. The bed did start coming apart which was very annoying!! Additionally, I was hoping to have a lovely cup of tea, though when pouring the milk it was congealed and lumpy! This was really disappointing.

Stayed in March 2025

Heating dint work

Good location

Stayed in March 2025

Booked breakfast with superior room. Breakfast we found of poor quality and cold

Great stay

Stayed in March 2025

I stayed one night for an event and the location was perfect; close to the train station and concert venue. The room was clean and sheets were clean. Overall, I'd stay again.

Stayed in February 2025

Nothing.

The bed and pillows were so comfortable and the air con was efficient. We had a superior city view which was a lovely large room. Couldn't hear other rooms and the bonus of ear plugs to drown out the traffic from the street. The staff were incredibly helpful. Wish I could of stayed on the Saturday instead of the other awful hotel we booked!

Stayed in March 2025

The bathroom tap water burnt my hand because the red and blue icons are opposite (blue was hot and red was cold). The bathroom looked very dated overall and the room too. The shower handles are lower down, so my hair was soaked when I didn't want it to be. There was no extractor fan, so after a shower, the bathroom would stay very humid and hot throughout the day. Additionally, the light was yellow, so it made the bathroom look old. I have stayed at Radisson Hotels before, so in comparison to those, this one was very underwhelming. There was a burnt iron mark in the carpet and marks on the wall behind the curtain which I wasn't expecting

Really liked the temperature of the room and view. The bed was comfortable, and coffee making facilities were lovely in the morning (included hot chocolate). The reception area was very clean and bright. The staff were kind and helpful.

Stayed in March 2025

Air con was not working so was very uncomfortable

Great location and good view.

Stayed in February 2025

The room was quite dusty. The carpet was very stained. I didn't think the room matched up to the £248 1 night stay. The restaurant was permanently closed.

The location was perfect for our theatre trip. The receptionist was friendly.

Stayed in March 2025

Clean, great facilities and simple booking process

Stayed in March 2025

Bathroom door kept swinging shut and some of the silicone wasn’t finished off (room 1609) around the bottom of the tiles where it meets the floor.

Great views, central location, nice bar and the rooms were big

Stayed in March 2025

When booked I couldn't specify if I wanted a twin or double room. As I was going on a trip with my son a twin room was preferable but was given a double room unfortunately

Breakfast was brilliant. Lots of choice including vegetarian options .

Stayed in March 2025