The room was rather flat, a bit ‘Travelodge’. Room service food was really poor.

Free upgrade - nice to have large window and to be so close to the gym.

Stayed in June 2023

Great location, really comfortable bed.

Stayed in June 2023

The TV situation.. booking.com described a streaming service eg Netflix. It transpired to be a apple tv with a mirroring function. I couldn't use this with an Android phone. I think this should have been made clearer at booking.

V big comfortable room, v clean, lots of choice with breakfast

Stayed in June 2023

Had a great time staff were exelent and very helpfull

Stayed in June 2023

The hotel is advertised with parking available but was advised after making the booking that this was no longer available. A discount was offered for a car park locally which turned out to be 50p

The location , room and breakfast were all excellent.

Stayed in May 2023

our tv didn’t work, took to long for someone to come look at it.

great location. clean tidy and spacious.

Stayed in May 2023

staff, cleanliness, the view, noise free

Stayed in March 2023

I didn’t feel the room was up to superior level, which is what we paid for. Also the city view was disappointing as it was mainly a roundabout and three high rise blocks of flats..it was just ok.

Location was very good and near to the places we wanted to visit

Stayed in May 2023

the room service menus was sparse, I would have liked more choices. I ended up having to go out to get some food

The location was great, as was the breakfast. Th we staff were also friendly and helpful.

Stayed in May 2023

bed too soft

clean room

Stayed in May 2023

superb location and excellent service

Stayed in May 2023

nothing

everything

Stayed in May 2023

Bathroom was not very good, shower primarily was too small and didn’t really flow fully. I am afraid was expecting it to be more updated. Door wouldn’t stay open and creaked. TV had limited channels was looking for music and the one channel didn’t work. Not a lot of sachets to make a hot drink or two

Close proximity to the places we were going in the evening. Good comfy bed, spacious and cool.

Stayed in May 2023

Great hotel very central location, ideal for our theatre visit to the Alexander Theatre, and easy reach of other areas across the city too. The staff were all very friendly and very helpful, lovely touch with Birthday chocolates and room upgrade thank you! I would recommend this hotel for a visit to the city.

Stayed in May 2023

Phone charger plug to the wall not working. no socket for iPhone users to plug

Great structures

Stayed in May 2023

Extra available pillow would be great. Shower head could do with an upgrade - especially for a premium room struggled to get consistent hot water in the morning.

The premium room was lovely and spacious. Breakfast was beautiful - overall a great stay.

Stayed in May 2023

The doors need some kind of sound proofing. We were disturbed quite a few time by doors slamming shut.

Very comfortable and clean. The reception area smelt incredible and the staff were very helpful.

Stayed in May 2023

nothing

good breakfast and lovely staff loved being on top floor

Stayed in May 2023

Original budget room was on the side of the hotel by the road and the walls were extremely thin.

Lovely lobby, brilliant, helpful staff, rooms were comfortable and clean.

Stayed in April 2023

There are 3 lifts, but in the morning if you're on the high floors, when you're heading for breakfast or checking out - leave enough time to visit most floors on the way down !

Great location, good sized room, top breakfast and fab view. Close to canal corner with good restaurants and very close to Birmingham New Street.

Stayed in May 2023

Unfortunately I found the staff upon check in not the friendliest. I checked in late at night and was questioned when entering the reception by a security guard at the door which I found quite strange. I was also slightly disappointed that they didn’t provide dental or shaving kits as most hotels of this sort do and it was too late at night to go to any shops.

Good location and comfortable.

Stayed in May 2023

Wish the hotel would offer valet parking or offer reduced parking at a car park closer to the hotel than currenrlyt offered

Great hotel in a perfect location. Friendly staff at the reception, comfy room with a nice view and really enjoyed the gym.

Stayed in April 2023

No parking

Stayed in April 2023

I am very disappointed by the parking. Radisson hotel offers discount to those who are staying but does not state that you have to download the central car parking app before hand. never been in one of those car parks before so had no idea what I was getting myself into paying a stupid amount for overnight parking.

Good all round hotel, nice staff and a clean room.

Stayed in April 2023

The cleaning staff were rude and the two ladles on reception were rude when I was leaving because I requested a refund on breakfast I didn’t eat. They stated I received an upgrade with my room which was standard and smaller then the room I originally book.

I was able to book this last min. As I was scammed by Chinatown Birmingham apartments. The gentleman that booked me in was very nice.

Stayed in May 2023