Breakfast mediocre. Missing tea strainer when loose tea is available. Food ok but not brilliant. Some of the hot buffet was cold. Tea and coffee not great but room coffee was good

Room was great. Lots of space for Childs extra bed. Very comfy bed which is a real delight. Found balloons under the bed and on the floor so not sure it was properly cleaned. Location fantastic for bullring, new at, grand central.

Stayed in December 2024

The parking is very tricky to find

Ice machines were a good convenience

Stayed in December 2024

City view we paid for turned out to be a roundabout at the opposite side of the hotel to the city side. Loud air conditioning unit. Not enough sound proofing to the rooms. Only breakfast and room service available. No restaurant for evening meal.

Location was very central. Staff were very pleasant.

Stayed in December 2024

The breakfast. Cold bacon, cold hard sausages and rubbery eggs. Was not worth the money.

Very helpful and accommodating staff

Stayed in December 2024

Room felt a little tired. Not much cooked choice at breakfast.

Central. Excellent welcome and departure. Requests had been understood and enacted.

Stayed in December 2024

I didn't think room 1414 was superior, as booked. We have stayed numerous other times and had better views, bigger windows etc.. This was our most pricey stay, but the most disappointing room we've had.

Location, room, and breakfast were all good.

Stayed in December 2024

Location

Stayed in December 2024

Great location and overall good value for money.

Stayed in November 2024

The reception area was noisy due to people in the bar opposite. The heating didn't work in the bedroom, the sitting area was fine though. The phone didn't work to ring for room service so I went down to reception to order, the staff were very apologetic for the inconvenience. One or two areas could have done with some tlc loose toilet roll holder in the main bedroom ensuite toilet, a cracked mirror by the handle on the door to the drinks cupboard.

Arriving in the dark we got ourselves a little turned around so it took us longer to reach the hotel. We were greeted by a very friendly female member of staff, and made to feel very welcome. We were up on the 16th floor, loved that the lift only works for you once you scan you room card, great security! Our suite was as spacious as expected, the bed was so comfortable and warm I could have brought it home! Room was spotlessly clean, plenty of towels provided too. Also had slippers & bathrobes plus plenty of little touches like toiletries, a safe, trouser press, coffee machine, etc... Room service was great, food had chilled off somewhat but it was still delicious! I misunderstood the tip request at first but gave a tip on the paperwork once I realised. Road noise was noticeable even 16 floors up, but not enough to interrupt our sleep. Photos of our view attached. Breakfast was great! Food, though kept under heat lamps in covered pots soon chilled off but enjoyed it nonetheless. Good variety of continental, hot & cold plus drinks provided. Couldn't fault any of the staff, all lovely people!

Stayed in December 2024

Tired in places. Bathroom

Well located for the purpose of our visit

Stayed in December 2024

When you’re paying £180 for a standard room you don’t expect rusty fittings, water damaged bathroom door, the cheapest toilet paper that can be bought and just 2 breakfast (there were also fruit options) teabags/caffeinated coffee sachets and long life milk pods. No art on the walls, very bland (although good size) room.It was all fine, bed ok but really not 4* at all.

Comfy bed, large room. Free drink. Good location

Stayed in December 2024

Restaurant was closed evening so had to have room service or go out

Good clean place

Stayed in December 2024

We asked for an early check in if poss at 2pm, we didn't arrive till the actual check in time of 3pm, but none of the 3 rooms were ready, 45 mins later 2 were ready, the 3rd was another 15 mins. It wasn't the staffs fault, they did their best, but it isn't acceptable to be kept waiting so long after the check in time

Hotel was well situated, staff were very pleasant and the room was lovely and clean

Stayed in December 2024

Main restaurant closed in evening

Location and friendly staff

Stayed in December 2024

2 out of 3 lifts not working had to take the stairs 5x flights to get down to check out

Location good Staff good

Stayed in December 2024

Breakfast was very disappointing. Having stayed in other radisson blu hotels where the breakfast has been excellent

Stayed in November 2024

Bed really soft and uncomfortable. Room had cracking noises all night so did not sleep. Long check in queue.

Great location near bullring 02, NIA and ICC. Bar reasonable for hotel and location.

Stayed in December 2024

restaurant closed in evening

room fine ,breakfast ok, location good

Stayed in December 2024

Lovely hotel very close to the train station. Clean rooms and close walk to everything.

Stayed in December 2024

Breakfast host rude ! Bedroom temp bit warm , cudnt turn below 17 degrees

Location , cleanliness

Stayed in December 2024

When we arrived the bar/sitting area by the lobby was not clean.

Great location, good views, car park was very close by, the room was very good and breakfast was really good.

Stayed in December 2024

Parking close by would be nice but overall not an issue really with a bit of research

Great location to explore

Stayed in December 2024

Selection of breakfast can be improved.

Good room size. Comfy bed.

Stayed in September 2024

Ceiling was chipped and bathroom door was a little dirty

Lovely room and size

Stayed in November 2024

Nothing

Comfortable

Stayed in October 2024