46 Lawton street, Congleton, CW12 1RS, United Kingdom
#7 of 21 hotels in Congleton
Guests' ChoiceBased on 456 hotel reviews
9.0Cleanliness
9.6
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.1
Value for money
9.2
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2023
Matthew
United KingdomNot much to report. The odd skirting board maybe could've done with an extra wipe but overall it was very good. The outside beer garden was a little untidy.
We were well looked after and staff accommodated us when we wanted an earlier check in than normal. Good facilities in the room and a comfy bed. A nice selection of snacks/drinks the next morning.
Stayed in September 2023
Reviewed: 16 September 2023
Richard
United KingdomIt's was perfect.
Just an awesome little hotel, bst and food joint. Highly recommended with really friendly staff and a good buzz.
Stayed in September 2023
Reviewed: 15 September 2023
Emma
United KingdomNothing
Spacious and well furnished room. Really appreciated the help your self breakfast basket and fresh milk and water in the fridge. Such a lovely gesture.
Stayed in September 2023
Reviewed: 12 September 2023
Seoras
United KingdomI was delighted to find ground coffee and a french press in the room. Everything was great, staff were very helpful and the check in info was clear. Handy car park behind the property as well.
Stayed in September 2023
Reviewed: 12 September 2023
Rosie
United KingdomNothing
Comfortable bed, good value
Stayed in August 2023
Reviewed: 10 September 2023
Claire
United KingdomStairs up
Nice decor finish and facilities in room. Great to have water and breakfast cereals. Great shower Room too hot with a circulating fan.
Stayed in September 2023
Reviewed: 3 September 2023
Anne
AustraliaThe room needs a blackout blind. There's a street lamp right outside and the curtains were not enough to block the light at night. Bins were not emptied when room was cleaned.
Comfortable bed and good location, close to everything.
Stayed in September 2023
Reviewed: 3 September 2023
Ross
United KingdomThe room was very warm but it was a hot day and a fan was provided.
Modern immaculate room in the centre of Congleton. The linen and towels were really good quality. We would happily stay again
Stayed in September 2023
Reviewed: 31 August 2023
Angela
United KingdomThere wasn't anything we didn't like
The room was lovely and the bed very comfy. All newly done. Although breakfast isn't provided there were packets of cereal in the room and fresh milk in the fridge on the landing. We went to the Jazz festival so location was perfect.
Stayed in August 2023
Reviewed: 29 August 2023
Mark
United KingdomNo Drawers for clothes. No shelf for toiletries in the bathroom.
Large space oShower, towels, bed, water/milk in fridge. Air fan.
Stayed in August 2023
Reviewed: 27 August 2023
Tina
United KingdomExcellent position, lovely clean room, fabulous comfortable bed. Although breakfast isn't available, they provide cereals with fresh milk and grab and go bars. Very thoughtful.
Stayed in August 2023
Reviewed: 26 August 2023
Adrian
United KingdomFresh clean and welcoming
Great central location easy walking distance to centre
Stayed in August 2023
Reviewed: 12 August 2023
Wayne
United KingdomReubens was a stopover on a long trp to Scotland. It was a great choice which we will definitely consider doing again. It was a shame we didn't have time to look around pretty looking Congleton. Smart modern rooms. Friendly staff. Restrant is contemporary and good value for money. Nina's communication beforehand was excellent; thorough and very responsive.
Stayed in August 2023
Reviewed: 7 August 2023
Alex
United KingdomWe loved everything and the only niggle would be about some of the steps outside from the car park to the rooms were a bit slippy. Perhaps the parking pin/postcode could be updated too.
Absolutely stunning room, albeit I’d recommend Room 1 for size but Room 2 was brilliant as well. The team were excellent at looking after us and making our stay so comfortable.
Stayed in August 2023
Reviewed: 6 August 2023
Scott
United KingdomLiterally nothing I can think to improve
Probably the best room I've ever stayed in either when travelling for business or pleasure. Large room and ensuite, comfortable bed and tastefully decorated. Food in the restaurant was also excellent 👌
Stayed in August 2023
Reviewed: 27 July 2023
Philip
United KingdomWas a last minute booking and the room was ready for me in 20mins
Stayed in July 2023
Reviewed: 20 July 2023
Elspeth
Isle of ManNo Parking within grounds. Had to walk to a public carpark. Not far but inconvenient. Busy road outside bedroom window. Many Metal stairs, outside for entry into the room. I’m 77 and have arthritis. Was not aware of the stairs. Food available for dinner was sparse and not our style. More snack type food. Breakfast not available but they did provide mini boxed cereal and milk, together with tea and coffee. Can’t fault the room though, very nice. Comfy bed and nice bedding. Huge, heavy, luxury, fluffy towels. A bit too much, was like getting dried with a carpet.
Lovely room, very clean and nice decor Comfy bed, nice sheets and luxury towels. Good modern en suite. Big tv with lots of channels. Hair dryer and fan. Both welcome.
Stayed in July 2023
Reviewed: 15 July 2023
Kieron
United KingdomCould have done with a floor to ceiling mirror
Liked the rooms and the no faff check in
Stayed in July 2023
Reviewed: 12 July 2023
Ashley
United KingdomVery nice room for the price. Nice little touches like cereal in the room and cold fresh milk outside the room door in a fridge.
Stayed in July 2023
Reviewed: 10 July 2023
Chris
United KingdomLight in centre of bedroom inadequate. Needs much stronger bulbs. Access to room from rear has a lot of metal steps. We were warned about steps but it is the equavilent of going up 4 floors.
Good size room. Very large, modern, bathroom. Good size towels. Fresh milk available. Located on main road, but not noisy.
Stayed in July 2023
Reviewed: 9 July 2023
Neil
United KingdomExcellent modern rooms with all amenities on hand in a great location
Stayed in July 2023
Reviewed: 4 July 2023
Andrew
United KingdomNo negatives
Ticked every box for us and Nina was fantastic sorting an early check in so we could change in the room before going to the wedding we were attending - full marks from us
Stayed in July 2023
Reviewed: 2 July 2023
Richard
United KingdomNot much! If I had to say something it would be it would be good to have a blind in bathroom and lighting in bedroom was a bit yellow/orange, it would be nice to have a brighter light.
Nice fresh, modern interior, complimentary water, coffee, tea and Cereal. Nice shower. Good to have socket on both sides of the bed for charging phone!!
Stayed in July 2023
Reviewed: 28 June 2023
Jonathan
United KingdomMattress on bed milk was off in fridge
Tv bathroom fan
Stayed in June 2023
Reviewed: 27 June 2023
Guy
United KingdomGreat instructions, nice clean rooms
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content