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Reviews of OYO Ruby Pub & Hotel 3 stars

RUBY Guest Accommodation Coldean Lane, Brighton & Hove, BN1 9GD, United Kingdom

#44 of 51 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 504 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    7.3

  • Facilities

    6.5

  • Staff

    7.9

  • Value for money

    6.5

  • Free WiFi

    7.6

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Showing 151 – 175

  • Reviewed: 30 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The bathroom was nice and clean the beds. Was very uncomfortable

    Stayed in March 2024

  • Reviewed: 24 March 2024

    3.0
    Unfortunately the damp ruined it for me. The rest could have been overlooked.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Damp throughout, made clothes smell. Didnt want to sit on bed when dressed for the day as would smell. Could smell it all day once left the venue. Tv was very basic. Would benefit from updating. Outside was a mess when entering the stairway. Carpet was dirty on stairs, gave bad initial impression. 2 small pillows on a double bed. Needed more. No access to staff in mornings. No room service to replenish tea/coffee and no one to ask when looked. Had to buy milk next door. Didnt realise the food wasnt available. Was looking forward to a nice restaraunt meal.

    Staff friendly when available Size of room satisfactory Water bottles available Shower room nice Hairdryer in room. Very useful.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    4.0
    Disappointing
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled damp, not clean

    Close to uni

    Stayed in March 2024

  • Reviewed: 9 March 2024

    3.0
    OK, but wouldn’t stay again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking even though advertised as with parking. Poor quality bed and bedding. Thin walls, so you can hear the people in the next room cough etc. Check in was from 3pm, we arrived at 4pm and were left waiting for a long time before anyone was around to help us.

    Shower was large and recently installed so all shiny and new

    Stayed in March 2024

  • Reviewed: 4 March 2024

    2.0
    Very basic. Avoid.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Above a loud pub. Thin walls so could hear talking next door. Damaged bedding. Thin pillows.

    Close to my destination

    Stayed in March 2024

  • Reviewed: 26 February 2024

    3.0
    Far too expensive for single rooms, and no food on offer.
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Informed under new management with no food or breakfast available. Bedding was not clean. Noisy location.

    Location was good for the work. The couple when we checked in were very friendly. Signed the check in forms and told all good and paid up. had calls asking for payment from a Mobile number the following day?

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was our second stay. Good value for money, staff is really nice and helpful .. we will definitely stay there again on our next trip..

    Stayed in February 2024

  • Reviewed: 18 February 2024

    2.0
    Very Disappointing
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a Hotel but Noisy rooms above a rough pub. “Music” from pub till One AM then loud conversations outside room. Next to busy road - no food available - suggested we have breakfast a burger joint next door (which was closed anyway). See photos - The following 2 nights we stayed at a comfortable town centre hotel of a national chain which was 39% cheaper. Ruby is very overpriced for what it offers ( I had erroneously thought when booking that at that price it must probably OK), I regret I would not stay there again at any price..

    Located near Sussex University - An effort has been made to decorate and renovate the rooms

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Enjoyable little break - will return next time we visit Brighton
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with some twin rooms

    The staff were very friendly and attentive. The room was clean and comfortable. Enjoyable evening in the bar with great food.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Ok. Clean warm does food , parking staff very pleasant and helpful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was close to Brighton ground 15min walk

    It was a pub good for a night tidy and clean.

    Stayed in January 2024

  • Reviewed: 30 November 2023

    2.0
    Very poor
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed the first really cold night of the year. The room was freezing , the bed uncomfortable and felt damp. We slept fully dressed and still felt cold. A very uncomfortable night.

    Good location for us.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    1.0
    Wouldnt stY again unless better stay
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Totally disappointed

    No vege options so didnt have

    Stayed in November 2023

  • Reviewed: 26 September 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location to Brighton Amex stadium

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Perfect for my needs, cozy, clean & comfortable. With helpful friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming & friendly place, small compact room, but everything I needed, exceptionally clean, lovely decor & perfect for somewhere comfortable just to sleep. Plus the Bar’s evening entertainment when I stayed was a wonderful bonus too!

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Good location, clean rooms
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small

    Clean rooms, good location for wedding

    Stayed in August 2023

  • Reviewed: 20 August 2023

    4.0
    Over-priced accommodation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small, hot room despite portable fan No parking on site

    Pleasant staff, complimentary bottles of water

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Staff in cafe & check in really helpfu& welcoming
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms were very clean, would be useful to have shelf in shower for toiletries

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    For what we paid it was ok
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Eating was a problem due to not serving food very day

    Pub on site was very handy

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    Excellent value for money
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows not enough of them

    The room was very basic but that's what we wanted it was in a separate entrance to the pub , they left clear instructions on how you can get back into Brighton There was excellent communication from them before we arrived , overall a very pleasant visit

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    A great base for the purpose of our visit.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    No cupboard to hang clothes up in, and coffee, milk and sugar supplies in the room were not replenished after our first day.

    The staff I met were very friendly and helpful. The room was clean and comfortable enough. Parking on the surrounding streets was easy and convenient, and the location was perfect for our purposes. Great breakfast in the cafe downstairs, and some good beers in the pub.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom sink pedestal was a cardboard box! The double bed was against the wall on one side so you have to crawl out the end during the night. Outside the window was the extraction system for the café which is noisy if the window is open and vibrates the sill and wall when in operation. Small room with no cupboard only a chest of draws and one bedside cabinet. A bright night light set in the ceiling over which someone had stuck a piece of paper which subdued it somewhat. The towels provided were hard and abrasive and the shampoo and shower gel consisted of a very small tube, one of each, for two people for two nights. The tea cups were cardboard and there was three provided . This was not replenished so no tea on the second day! Not a biscuit in sight! Room was also not made up. This was room 10.

    Was covienent for concert in Stanmer Park and bus into Brighton

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and tidy, great shower. Nice roof top area to sit and enjoy the sun. The room was hot probably because the sun had been out all day, but a ceiling fan and window helped to cool it down. Bus stop opposite the pub with easy access into Brighton. A special thanks to Victoria who was so helpful and kind. Thank you.

    Room was clean and tidy, great shower. Nice roof top area to sit and enjoy the sun. The room was hot probably because the sun had been out all day, but a ceiling fan and window helped to cool it down. Bus stop opposite the pub with easy access into Brighton. A special thanks to Victoria who was so helpful and kind. Thank you.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    4.0
    We will not be staying there again, I would not recommend it.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    As above, the whole place needed a complete over haul!! Paint work shabby, rubbish everywhere. Bed uncomfortable.

    The Ruby needs updating, stair carpet needed replacement, decor poorly decorated, mattress needed replacement, back and yard needed tidying up, rubbish everywhere, French panels down. The staff were polite

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bemused by the temporary cardboard covering the tiling under the sink plumbing, obviously repairs on going /to be completed

    Cleanliness of the room /bathroom

    Stayed in July 2023

  • Reviewed: 12 June 2023

    10
    Great local pub with the friendliest staff
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had the rooms booked as well as the function room for a hen do. The staff were so incredibly friendly and helpful, really helped us plan a fantastic do for our bride! The rooms were clean, comfortable and perfect for us. would definitely stay here again!

    Stayed in June 2023

Showing 151 – 175

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