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Reviews of OYO Ruby Pub & Hotel 3 stars

RUBY Guest Accommodation Coldean Lane, Brighton & Hove, BN1 9GD, United Kingdom

#44 of 51 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 496 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    7.2

  • Facilities

    6.4

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    7.6

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Showing 226 – 250

  • Reviewed: 14 November 2022

    10
    Great value.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were lovely, despite the mix up at the start when checking in. Offered us free drinks due to the mix up ( which we forgot to take!) And were more than happy to take our bags for us earlier in the day. Only issue we had was the slight noise from the pub when sleeping... Not going to mark it down for that though, it's good to hear people having a good time! Thank you again for the stay, will definitely stay again when villa play away at Brighton :) .

    Stayed in November 2022

  • Reviewed: 14 November 2022

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Should do Food as advertised on website room smallbut ok

    Location to the amex for the match.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    8.0
    good value short stay
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    can hear traffic from my room

    Good value for money. nice deco inside. close to the universities and has a bus stop nearby

    Stayed in November 2022

  • Reviewed: 6 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all very good.

    Jacob the barman was very helpful.

    Stayed in November 2022

  • Reviewed: 5 November 2022

    10
    Great cheap stay!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It's perfect for the price

    Great little place to stay. The owners were lovely and very accommodating. Would recommend. Only 10mins cab from the city centre.

    Stayed in October 2022

  • Reviewed: 4 November 2022

    4.0
    Very disappointing. The only good thing was the shower.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Your site states "Traditional pub food is served in the bar/restaurant from lunchtime onwards" I got there late and hungry but there was no food available. I had messaged before I arrived asking if breakfast was available (No) I would have thought if no food was available at all they might have said. It was my main reason for choosing the Ruby as I knew I would be late arriving and didn't want to go out to find food. The bed was very uncomfortable; lumpy and I could feel the springs. I woke up (after not much sleep at all) with back ache. I was unlucky enough to be next door to a VERY LOUD snorer and the walls were so thin it kept me awake (and could be heard over the TV). The walls in the room were in need of a refresh; very grubby and splash marks underneath the TV.

    The shower was great; nice and hot but nowhere to stand shower gel or shampoo - a shelf would be a great improvement. The rest of the bathroom was nice with a lovely soap dispenser. I was also very thankful for the supply of water bottles, which was a nice touch.

    Stayed in November 2022

  • Reviewed: 30 October 2022

    1.0
    Probably one of the worst places I have ever stayed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Website gives completely wrong impression of place so well done website developer. Room was filthy, area really run down. Noise from road outside and pub below was horrendous. Soundproofed rooms apparently - absolutely not! Horrible stay. Price definitely too high!

    Staff. Very easy check in and nice people.

    Stayed in October 2022

  • Reviewed: 29 October 2022

    1.0
    Huge mistake to book here
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights

    This property only opens when the pub opens. Not accommodating to weary travelers needing to attend meetings at the university. Staff and owner not accommodating at all.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    NA

    everything

    Stayed in September 2022

  • Reviewed: 22 October 2022

    1.0
    Noisy until about 3am. No staff available to quieten things down.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    This is basically a pub with the late night noise that goes with it. The idea that the rooms were luxurious is ridiculous. Take your own hangers. No wardrobe provided. Take your own ear plugs too.

    Breakfast was not provided

    Stayed in October 2022

  • Reviewed: 19 October 2022

    8.0
    as expected, staff made is very welcome
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing we hadn’t expected or been told before hand

    location to football stadium staff are very friendly

    Stayed in October 2022

  • Reviewed: 17 October 2022

    3.0
    Very disappointed and left cold and tired after first night.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We arrived @ 15:00 when rooms said they would be ready only to find that we had to wait an hour as room not ready. It was vey noisy as room was above the pub , room was cold with thermostat not working , bathroom door handle broken in half , unable to close and also I cut my hand on this. We had read that although there is a pub below the accommodation you could hardly hear any noise! This is not the case , we had to listen to loud music until 02:00 and then after it being quiet for an hour it started up at 03:00 for another 20 minutes. This was Friday night “our first night” For the Saturday we were exhausted through lack of sleep and took the decision not to stay for our paid 2nd night on the Saturday as wanted to come home. I’m not one for leaving bad reviews but feel very unhappy in what we paid for

    Location

    Stayed in October 2022

  • Reviewed: 9 October 2022

    10
    room is a little small but perfectly ok for us as we only needed it to sleep in.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    great location for the Amex stadium

    Stayed in October 2022

  • Reviewed: 9 October 2022

    10
    super fun and comfortable
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    so clean, modern and cute. Also have a terrace guests can access which was lovely

    Stayed in October 2022

  • Reviewed: 2 October 2022

    8.0
    Cosy, modern and welcoming!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A couple more extra pillows would have been a nice option and there was mould around the vents in the toilet and a couple of spots around the windows and also some dirt around the shower storage area , otherwise it was a lovely hotel and would definitely stay there again

    The staff were lovely , wasn't too noisy at night , room design layout, free wifi, smart tv , very fashionable and cosy

    Stayed in October 2022

  • Reviewed: 2 October 2022

    9.0
    Welcoming Lively Vibe. Loved it!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much. Walls are a bit thin in the accommodation so I could hear other guests a little bit. But nothing that disturbed a good sleep. And more than made up for by the lovely experience of staying at such a kind and welcoming place :)

    Loved my stay at RUBY! I was travelling alone, but was instantly welcomed by the staff and customers alike, as one of their own. The place had a real friendly vibe. Had a nice chat with barman who's name I didn't catch, sorry! But a really nice lad studying in Brighton. Also got to meet Laura, assistant manager and absolute legend!! She made me feel super welcome, as did Stuart and the other lovely bunch in there, who had me drinking and singing with them in no time! If you like a lively, friendly and upbeat, uninhibited pub vibe, then I'd definitely recommend a visit to RUBY. Awesome people and place!

    Stayed in October 2022

  • Reviewed: 2 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a pub and I stayed Friday night, but the music went on until 11:45 with stragglers outside for maybe half hour longer. Was told there was no food here when I arrived, despite seeing nothing to say this beforehand. Website still has a menu, take this down.

    Cleanliness ok. Bathroom ok. Location was good for where I needed to be. Friendly staff.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    8.0
    comfortable and modern rooms close to the university
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room looked over the front of the pub and so there was some late evening street noise and early morning traffic noise.

    The room was modern and fresh and clean, and the bed was comfortable. Great value stay.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    3.0
    Horribly loud
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    They didn't say they were hosting karaoke night, super loud, right under our room. The sound was awful and everything was vibrating till midnight or two. Kettle was full, empty plastic bottles were stuck behind the night table. Smelt humidity.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    3.0
    Terrible Dirty
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    dirty /small/ overpriced

    Not much at all rooms very very tiny ! sheets dirty! Well overpriced

    Stayed in September 2022

  • Reviewed: 21 September 2022

    8.0
    Fine
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Evening noise and closed kitchen

    Friendly staff

    Stayed in September 2022

  • Reviewed: 20 September 2022

    8.0
    Taking my daughter to uni so was great we needed
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress could be better

    Close to the University, easy access to Brighton, pub downstairs, fridge in room

    Stayed in September 2022

  • Reviewed: 19 September 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets were not clean. Bed was uncomfortable. If this was a deluxe room for £93 I'd hate to see a standard room!

    Nothing

    Stayed in September 2022

  • Reviewed: 12 September 2022

    1.0
    noisy
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    too noisy should come with a warning ! don’t expect to sleep until early hours as music from pub blares out til 3am

    too noisy did not get any sleep as music from pub underneath loud until 3am

    Stayed in September 2022

Showing 226 – 250

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