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  5. Reviews of Smart Hyde Park View

Reviews of Smart Hyde Park View 3 stars

16 Leinster Terrace, Westminster Borough, London, W2 3EU, United Kingdom

#716 of 1,078 hotels in London

Guests' Choice

Review score

Based on 1838 hostel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 676 – 700

  • Reviewed: 20 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, good value for money, fantastic facilities and the receptionist Leo was friendly 🤙 Highly recommended

    Stayed in December 2023

  • Reviewed: 15 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very nice and comfortable. Bed has a light and you can charge your phone. You have a lift which is very helpful. Staff is very helpful thank you to Tiffany; Leo; Mohammed and Gabriel and the guy with the dreadlocks for help and constant care. God Bless

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Bed in Mixed Dormitory Room for 4 People with Bathroom
    • Stayed 1 night

    Very small, uncomfortable bed. Very rigid and unhelpful rules - I wanted to leave my bag for two days, and though I did it several times in different hostels before with no problems, this time they refused to do it (though I wanted to pay for that!)

    Great location

    Stayed in September 2023

  • Reviewed: 13 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not friendly

    Outdoor table

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms are in the dorms, making lots of noice in mornings and evenings unfortunately. Mattresses are very thin.

    Nice common rooms, breakfast and toilets

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Always use this as a base when in London.
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No issues.

    Really friendly, helpful staff. Comfortable rooms and a good breakfast.

    Stayed in November 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Female Dormitory Room for 6 People with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The receptionist

    Stayed in December 2023

  • Reviewed: 5 December 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 4 People with Bathroom
    • Stayed 1 night

    Too small room - not very comfortable. The toilet was covered with some sort of water creating a massive puddle - impossible to enter as a human being.

    Excellent location and very good support from the people there.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    5.0
    Avoid with all costs!
    • Leisure trip
    • Couple
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No heating, with -2 outside during the night! Bed at ground level was actually a mattress directly on the floor!!!! Very small and suffocating room with 3 bunk beds each side, really difficult to access. Dirty blankets, smelling like mold.

    The only good thing was the private bathroom of the 6 bedded dormitory.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Thank you so much
    • Business trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great staff Leo and men from Ghana very helpfull Very much enjoyed Bed comfortable, locker inside the room which is great And lift which helps immensely Highly recommended

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night

    Curtains in the shared bedrooms. Very clean and well maintained facilities.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    1.0
    Rude staff!
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    They lied and put my name of the blacklist and when I asked them to show me the video that I was aggressive with the receptionist they refused, obviously because they are laying. Punch of unprofessional rude staff!

    Stayed in November 2023

  • Reviewed: 30 November 2023

    1.0
    Racist! Receptionist rude and Layers. Avoid!
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Discriminations!

    I added to the blacklist for falsely accusation that I was rude to the receptionist and when I asked to see the CC TV videos as I am sure 100% it was not me. They refuse to show me the video and saying its private property and we do what we like!

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Exceptional Staff and Clean, Comfortable Stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    My recent stay at Smart Hyde Park View Hostel was nothing short of fantastic. The staff's friendliness and helpfulness stood out right from the start. A massive thank you to George, who went above and beyond by relocating me to a 6-bed all-female room without any additional cost when I had initially booked an 8-bed mixed room (which coincidentally turned out to be all male). His proactive and considerate approach was greatly appreciated! Other things worth mentioning are spacious lockers ensuring the security of personal items, and the cleanliness of both the room and the private bathroom within the shared 6-bed space. And curtains to close around your bed. 10/10! The hostel's location was another winning factor, making it convenient to explore the city. I highly recommend Smart Hyde Park View Hostel for budget-conscious travellers seeking a clean, secure, and welcoming stay. Will definitely come back! Thank you once again to George and the entire staff for their outstanding hospitality!

    Stayed in November 2023

  • Reviewed: 27 November 2023

    4.0
    Good location, but not so clean
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room had a very bad smell coming from the bathroom sink.

    Good location and friendly staff.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    6.0
    Fine and affordable option for a short stay.
    • Business trip
    • Solo traveller
    • Bed in Female Dormitory Room for 6 People with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The mattrass was not very comfortable - I could feel the springs and every time I moved a little, the bed made a loud, squeeky sound. My bed was next to the central heating, which was very hot but it could not be turned off. I slept with the window open which was fine - but I was lucky it was not super cold outside. A bin in the room would have been nice.

    Great location in the centre of London, a 1 minute stroll from Hyde Park and near other major attractions. The hostel is cozy, super affordable and the staff was incredibly friendly. They were so helpful and I felt really welcome. The price for breakfast was £6.50, which is less than usual.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room is spacious and clean. The bathroom is a bit small tho. There is a big screen tv.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location and amenities were absolutely perfect for the price was charged. As a matter of fact I'm looking froward tostay at the place again on the next occasion. Thank you!

    Stayed in November 2023

  • Reviewed: 20 November 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    I have been constantly waken up by crazy guy who constantly kept waking me up by banging on the bed frame always when I started falling asleep, I do snore lightly it was good indicator for the crazy guy to know when I am falling asleep, he refused to take earplugs said I have a breathing problems and he can't sleep. ( it's a hostel take the bloody earplugs) reception failed to give me another bed even tho I complained 3 nights in a row, on my leave I found out they put me on a black list. It's one of the worst in London with arrogant poisonous staff

    Nothing

    Stayed in November 2023

  • Reviewed: 18 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    No changing rooms, the toilets were all occupied

    I have to rate the staff, I got locked In the toilet and the receptionist came to let me out!

    Stayed in October 2023

  • Reviewed: 18 November 2023

    5.0
    Great staff and location, but very noisy.
    • Business trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Close to the street, very noisy at night.

    Great and friendly staff. Good location.

    Stayed in October 2023

  • Reviewed: 18 November 2023

    10
    It is very nice experience
    • Leisure trip
    • People with friends
    • Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It was easily accessible to city by bus or train. It also next to Hyde Park

    Stayed in November 2023

  • Reviewed: 16 November 2023

    4.0
    Very good location but the hostel was very poorly maintained
    • Leisure trip
    • People with friends
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were small, the common spaces were small, the bathroom was dirty, the staff was not the nicest, very mediocre hostel in general

    The location was great

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    Yeah I like staying at any time
    • Business trip
    • Solo traveller
    • Bed in Mixed Dormitory Room for 6 people with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are nothing problematic

    Of course it is fantastic!! Cool stuff and comfortable to staying

    Stayed in October 2023

  • Reviewed: 14 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in Female Dormitory Room for 6 People with Bathroom
    • Stayed 1 night

    You get what you pay for. Good price for a great location. The curtain on the bunks is nice for privacy. The rooms and building could use quite a bit of renovation.

    Stayed in November 2023

Showing 676 – 700

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