Parking not enough spaces

Clean very central lovely place

Stayed in November 2024

Rooms a bit noisy

Stayed in September 2024

Pet hate, being called " guy's ". All the Staff did it. Poor Breakfast service. At 8.45 am on second morning, no tables set. No juice, no bowls, no fruit salad.,2 yoghurt left, 1 Danish pastry left. Guests were still arriving though. Quality of full English was great though. Serving Staff sullen and unhelpful. Not a leisurely enjoyable experience on either morning, couldn't wait to get rid of you tbh. No drink it dry second evening, Hubby's were gutted !!. Our bottom sheet had holes in, as did the bath towel. No toiletries second morning.

The Mill and facilities. The stunning decor. The location for exploring Clitheroe .

Stayed in August 2024

Woman at reception a tad dour. Forgot to use our dinner voucher, not able to use it at bar after or next day - ridiculous. Rooms too hot. Food so so.

Clitheroe

Stayed in May 2024

Noise at night . Used this hotel as a stopover for a cycle ride . Whilst I did get an e mail telling us about an event where loud music will be played I do think that is then given priority over paying hotel guests . Couldn’t sleep till well after midnight which is disappointing . Fully understand events happen and I’m no killjoy but when I got told of the event I couldn’t cancel my booking so I could go elsewhere . Love the hotel but I wouldn’t stay again when you have a party on as we have cycled over 100 miles this weekend and ideally needed to sleep .

Rooms , location

Stayed in June 2024

We were informed on arrival that there was a wedding, it would have been nice to know about this when we booked... this meant that the restaurant was closed. Also, the wedding disco went on a lot later than one would normally expect. It was well after midnight when the loud music stopped.

The room was very comfortable and of a good size. Bedding was fab, and everything was really clean.

Stayed in May 2024

The room did not have the same style as other areas in the hotel and was a bit plain but it was clean and comfortable. Clitheroe itself did not have much to offer and so the location was not ideal for a long stay- we also found that almost all local restaurants are not open on a Tuesday and so we ate in the beer hall. In the beer hall the food was poor, salty and very expensive, we also felt the staff were not the friendliest- the bbq sauce I asked for to accompany my burger arrived 10mins after me asking for it. I would not recommend the beer hall for more than a drink and the bowling seemed very expensive to me- £18 for 30mins.

The breakfast was great and the decor throughout the communal areas was really nice. It's the sort of place you could come for the night and not need to go anywhere else. The room was clean and the bed was comfy. The toiletries and refreshments were really high quality.

Stayed in May 2024

To warm in room even with fan and window open - so oppressive to sleep in

Area and hotel

Stayed in May 2024

The noise The pillows The breakfast

The bed Room size Location Staff

Stayed in May 2024

The room was boiling hot. When we mentioned this on check out (we weren’t asked how our stay was), we were told there is nothing they can do. That’s understandable, it’s an old building and no air con - sadly this meant we had to leave the window open constantly and were woken up by incredibly noise cleaning staff chatting for ages at 7am and the fan from what I assume is the kitchen. Slept awful both nights due to all the noise and the heat.

The breakfast you need to pay for but was delicious and the staff in the restaurant was nice. The bed is comfy and the rooms and bathroom are big.

Stayed in May 2024

Room 8 is tired. Stayed a year ago and it had the same burn mark and coffee stain.

Location

Stayed in April 2024

Seeing several housekeeping staff laying on a bed as we walked past. Very unprofessional. I wouldn't want to stay in that room after several staff members were in the room at their lunchtime! Tough bacon at breakfast and tepid bowl of beans. We couldn't tell staff as they were not around at that time!

Location of hotel Nearby Bowland Brewery Beer House

Stayed in April 2024

The room was bland & the shower leaked all night it was quite irritating.

The bisto was nice, the reception area was also nice.

Stayed in April 2024

The lift was broken, but the price wasn't reduced for the inconvenience. We had to carry a pram up 2 flights of stairs, and there were no staff members around to ask for help. We also really struggled to park as the surrounding areas were full, and there's no parking on site.

The decor in the room was nice, the bathroom was huge! It was a good location as we were attending a wedding next door. The beds were very comfy.

Stayed in March 2024

The rooms were very small and hot

Stayed in February 2024

Excellent service

Stayed in February 2024

The only down side was it was way too hot in the room. Even with the window open and the radiator off in the main room. I think the radiator in the bathroom was the problem it was on. This made it hard to sleep.

It’s was clean and tidy. Staff were great. Everything in the room that is needed. We had no issues with noise as we were part of the wedding party on a Friday evening.

Stayed in February 2024

Turned away by the restaurant as they said they were full. Reservations showing online, asked about the bar area said they have a wedding coming in so not really... Room was decent although no Aircon very hot despite being February had to have window open and it was loud due to the wedding

Nice location

Stayed in February 2024

No parking

Location

Stayed in January 2024

See above

Location good but parking was a nightmare. Room was very sparse and heating was on so high it was suffocating- (we were a party of 8 and all rooms were equally stifling)- Bed was comfortable and room was spacious but bizarrely sparse.

Stayed in January 2024

The nightmare we experienced when the disco one floor below us went on till midnight. Even earplugs wouldn't have helped because the vibrations were just as bad as the volume. Unfortunately, we'd been placed in a room directly over a function where the noise and vibrations were emanating. Why they didn't have the sense and foresight to allocate our room to someone who was attending said function completely illudes me. Never again, which is a massive shame.

Beautiful building within easy walking distance of Holmes Mill and the rest of the town. Friendly staff. Excellent breakfast.

Stayed in December 2023

Woke up early with numerous deliveries and the paint work could do with some touch ups

Good location and comfy bed

Stayed in December 2023

There was a Christmas party at the hotel and even though I was on the 2nd floor it was very loud. I didn’t get informed until I was at the check in desk.

Good location

Stayed in December 2023

There was noise disturbance late at night, very loud music which stopped me getting to sleep

Stayed in December 2023

On this occasion there was a function in the bistro below the hotel rooms .. the volume of the music was unbearable .. floors and furniture vibrating .. ended at midnight but we’d had to listen to it for 3 hours ! Customers need to be made aware of functions booked in this room on specific nights .

Location, bathrooms, beds , cleanliness

Stayed in December 2023