Tv in room was broken, looked like the backlight was broken so only half the TV was visable, Could hear people in the room above us and across the hall from us

Stayed in April 2025

The hotel is gorgeous, in the perfect place for local amenities. This is what convinced us to stay in the first place, however, the building could use some maintenance. Drafty rooms, dust and cobwebs in almost all corners, ripped towels and previous guests toiletries. We travelled as two couples staying on the third floor, both rooms were freezing cold even after we blocked as many holes as we could with towels, even using them as draft excluders for the doors. Heaters are provided, however they barely make a dent when tackling the seeping frigid air that was determined to find its way into the rooms. We stayed one night and spent barely any time in the rooms, using them only for sleeping. On another note, the staff on reception and maintenance were lovely, they addressed an issue we had with our families other room (a maintenance hatch left open that led onto the roof from their rooms window alcove). They were a delight to speak with, approachable, friendly and understanding. Prices were a little steep for food (we all work in the hospitality industry, many of us in hotels) even by the standards we are used to in Glasgow City Centre, which led to us eating elsewhere. Bonus: Warm showers, plenty of toiletries provided (shampoo and soap) even if the water pressure was rather poor. We would stay again, only for the kindness of the staff and the convenience. However maybe bring extra layers and a spare blanket for the rooms, those drafts are no joke.

Stayed in April 2025

The hotel is in a good location, in town centre and only a short walk from the ferry. The food was reasonably priced and delicious. There is a lift in the property, only problem was I had to climb up a set of steps to access the reception. I was informed that there is a side door to gain access to the ground floor, but I would have to have phoned in advance to make the hotel aware of my arrival. I booked a single room which I found to be a bit cramped, but for the price I paid for the room I couldn't really complain too much

Stayed in April 2025

The beds were not big enough and not comfy wifi was bad had to use mobile data and I don't like lifts so stairs was to far on 3rd floor

I liked how close to town it was

Stayed in March 2025

N/a

Very clean and friendly and location was great.

Stayed in March 2025

All good for what we required

Staff were friendly. Location was perfect for Queens Hall event.

Stayed in February 2025

Room didnt really have a desk to work on

Food and staff fantastic

Stayed in March 2025

Close to everything

Stayed in January 2025

Decor was outdated and hotel could do with major refurbishment. Bedroom was ok although the wall heater was not working so they had to bring up small electric heater to place on floor. Phoned reception and they came to room within 5 mins and were very apologetic. Things like some of the light bulbs in room were not checked to see if working and was missing light at one side of the bed. Cracked tiles on bathroom floor and everything was just a bit shabby and needed updated. Bed sheets and duvets were spotless and nice white fluffy towels. Although decor was not great it was very clean.

Good location, staff were nice and friendly, did not eat there as had other arrangements but both restaurants looked nice and good choice of food. Hotel was clean and nice touches like toiletries. Good view from window of waterfront from bedroom window. Hotel did have a pleasant atmosphere.

Stayed in February 2025

Mould in the shower, shower didn’t get hot, bed was uncomfortable

Staff were nice

Stayed in February 2025

No parking

Great location

Stayed in February 2025

Double room Was in an attic type room with no window

Great location

Stayed in February 2025

The hotel is a great location but completely ruined by the noise in the street till 3 am coming from the takeaway adjacent to the hotel. Screaming women, drunks in the street, spoiled our sleep. Older male server in restaurant very disgruntled and apathetic. Room brochure stated that breakfast was £9.95, when in fact we were charged £12.75 each.

I liked the communal areas and toilets.

Stayed in February 2025

Like many older hotels it is getting a bit dated internally. The room we stayed in had been refurbished, however aware some rooms are dated.

Central location in Dunoon in iconic building.

Stayed in February 2025

Heating

Nice and quiet and great location.

Stayed in February 2025

Was waiting 10 minutes at reception

Good location

Stayed in January 2025

Only problem encountered wasn’t told about how to access outside door when door locked .. fortunately another couple appeared to get us access into hotel

Good location

Stayed in February 2025

Cob webs on windows hair stuck to walls in bathroom spotlights outside window very bright television too high up wall needs updating

Very friendly staff great location food amazing great value for money argyll hotel reviews

Stayed in February 2025

Dated

The central location

Stayed in February 2025

Central location

Stayed in February 2025

Breakfast could have been better and the hotel itself felt a bit tired

The fact that there was a room available when we really needed it. A nice hot bath Liked the comfort of the bed in the four poster room The location near the centre of Dunoon with its facilities nearby

Stayed in January 2025

Location. all well apart from the rain

Stayed in January 2025

As said, the hot water was not hot and as I suffer from the cold it kinda put a downer on my stay...

Nice enough room which was clean and well presented. Staff brilliant especially "sudsie" the pot washer who was a load of fun and John at reception who also was a laugh a minute.. I hate stuffed penguin types of staff and these guys made my day. If I have one small problem it's the water temp..... Ran a bath but it was only tepid. Shower in morning also a tad chilly. Food good and quick and efficient service. All in all we enjoyed our stay here.

Stayed in January 2025

Would have liked a spa/swimming pool

Very friendly and helpful staff. Great view! Good WiFi in rooms.

Stayed in January 2025