The Bay Filey 1 Moor Road, Filey, YO14 9GA, United Kingdom
#6 of 11 hotels in Filey
Guests' ChoiceBased on 2066 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 17 February 2024
Walke
United KingdomBed was supposed to be a double but we're 2 single beds put together extremely uncomfortable. Not enough pillows and we're charged for towels.
Great location and resort very quiet and relaxing.
Stayed in February 2024
Reviewed: 17 February 2024
Deme
United KingdomWould like WiFi
Cottage was comfortable and warm.
Stayed in February 2024
Reviewed: 16 February 2024
Ewan
United KingdomBed was awful, terrible sleep
Lovely location and facilities
Stayed in February 2024
Reviewed: 13 February 2024
Nick
United KingdomAs above
The property was nice but required some tlc ie walls could do With a lick of paint ,laminate needs attention,toilet seat needs replacing badly cracked last thing massive draft through the back bedroom window
Stayed in February 2024
Reviewed: 13 February 2024
Shelley
United KingdomHouse was a little run down in places. New flooring required and a deep clean but very nice all the same.
Staff in John Paul Jones pub were lovely and helpful. Food was very nice. Great location.
Stayed in February 2024
Reviewed: 13 February 2024
Helen
United KingdomNo information about how to turn heating down and up.
Swimming pool, sauna and steam room. John Paul Jones bar. Lodge comfy.
Stayed in February 2024
Reviewed: 12 February 2024
Baz
United KingdomNo Wifi in the apartment.Should be the norm nowadays Also no towels
Good location and friendly staff
Stayed in February 2024
Reviewed: 12 February 2024
Paul
United KingdomOnly slight issue parking plenty of spaces just to rear of property
Great area clean apartment pool and gym
Stayed in February 2024
Reviewed: 11 February 2024
Justine
United KingdomWe didn't have any phone signal all week or WiFi which was great for a break from social media but not great for getting in touch with people we needed to.
This is a very clean and tidy site with easy access to the beach
Stayed in February 2024
Reviewed: 9 February 2024
Susan
United Kingdomkitchen facilities were lacking only one oven shelf no grill pan and only one small oven tray. had to pay for towels on arrival when they were listed as included on the property brief !! (£12)
Great location been here lots and always loads to do and plenty of great places to visit
Stayed in February 2024
Reviewed: 5 February 2024
Autumn
United KingdomLoved the space the house provided, warm, comfortable and fab lay out
Stayed in February 2024
Reviewed: 31 January 2024
Deborah
United KingdomHaving to move twice as the first apartment we had a stinky drains and a broken bed, then the second apartment the oven did not work and final the last apartment was okay, just need updating.
How clean and tidy the resort was and the different accommodation available, apartment, cottages, houses and static carvans.. Lovely pub and lovely staff Very dog friendly..
Stayed in December 2023
Reviewed: 31 January 2024
Amber
United KingdomProblem with the boiler, however we told a member of staff, so it should be resolved for the next guests. No towels this time round, yet we brought our own luckily!
Cosy and homely apartment, with a spacious living area, bedroom and bathroom! Also we had wifi which was a nice touch at 62 Sunrise Drive! Great price for 4 nights for my winter birthday break away, the second time I have stayed here and it never fails to disappoint me. I will definitely be back soon!
Stayed in January 2024
Reviewed: 27 January 2024
Jeff
United KingdomHaving pay extra for towels when it states in desciption that they are included.
Very clean well appointed property Quite location On site shop, pub and leisure facilities.
Stayed in January 2024
Reviewed: 27 January 2024
Jane
United KingdomApartment wasn't as good as previous ones, extremely uncomfortable sofa, no towels as stated, and oven had only one shelf and no trays. No sweeping brush or hoover, and we like to keep the place tidy, and always clean before we leave. Otherwise, we enjoyed our stay again, and will still be back.
Love the location, been several times, great place
Stayed in January 2024
Reviewed: 22 January 2024
Jean
United KingdomNo heating in pub,was freezing. No WiFi in the room.
Been to the bay before,love the accomodation ,the walk to the beach,pub on site.
Stayed in January 2024
Reviewed: 22 January 2024
Saffron
United KingdomNeeded a few more utensils for self catering couldn’t locate chopping boards, no coffee percolator or wooden spoon. It would have helped to have some washing up liquid just to get started. The shop/bar weren’t open at times stated on website but do understand it is out of season
Spacious comfortable clean household
Stayed in January 2024
Reviewed: 22 January 2024
Lindsay
United KingdomIt lacked equipment in the kitchen area and weren’t enough plates and cups. Also there were no towels and so we called reception who said you now have to pay for towels but as I had messaged Booking.com to ask this question and was told towels were included then we were provided with some
The size and location were fab
Stayed in January 2024
Reviewed: 21 January 2024
Neil
United KingdomHouses are a mix of privately owned and belong to the resort management company. Normally we find a good deal on privately owned houses but this time we found a bargain through Away Resorts. The former tend to be less spartan and better looked after, a bi8t more home from home. This time though we got an absolute bargain via Away Resorts themselves (off season). Their house wasn't quite home from home, but still nonetheless comfortable and of a comparable standard. Kitchen equipment was a bit lacking and the boiler took a while to get started; this hasn't been a problem in the privately owned accommodation.
We love going to The Bay. It's a new development built in a traditional cottage style, lots of variety, a bit like a traditional village. The houses are all around a quiet private road that runs through the resort with a pub, gym, pool, shop and a few other facilities on site. Located right next to the beach in Filey Bay it couldn't be better.
Stayed in December 2023
Reviewed: 20 January 2024
Marilyn
United KingdomOn site facilities closed. Eg. Places to get breakfast and lunch. The pub was very cold in the evening. Two open fireplaces but no fire.
The spacious accommodation. Access to a washing machine and dishwasher. Continuous hot water and heating.
Stayed in January 2024
Reviewed: 18 January 2024
Phil
United KingdomNo towels provided, had to argue the toss with reception to get them FOC. We couldn't check in till 4pm, there was no toilet rolls, soap, tea towels, etc. and the shop was closed! Very limited cutlery, no corkscrew or bottleopener (vital kit!)
Excellent value for money. Enjoyed the pool facilities. Didn't use the bar/restaurant
Stayed in January 2024
Reviewed: 17 January 2024
Carole
United KingdomThe house was definitely tired with scuffed walls, stained table and peeling laminate in the kitchen. It was superficially clean but was in dire need of a deeper clean - the cupboard doors were dirty and the bedroom furniture needed to be pulled out and the surface vacuumed - I dropped my phone charger whilst plugging it in and would have been embarrassed at the amount of fluff if it were in my house. There was generally a lack of basic information - we were given a map of the site but there was nothing about the facilities, opening times, check out time etc. Only the "luxury" properties have towels included as standard - everyone else had to bring their own or pay £6+ to hire them. This wasn't clear on booking,.com. Weirdly, the huge shower head was sited over the centre of the bath but the shower screen was fixed as usual, not providing enough protection, meaning anyone who used it needed to mop the bathroom after their shower. The two hand basins didn't drain properly. It felt petty to report them but such basics should be picked up by either the cleaning staff or site manager. The pub and shop were not open for all of the stated times.
The Bay is a lovely village with a variety of housing in different materials which gives it a really pleasant atmosphere. The staff were really helpful and the house we were allocated was larger then anticipated and was well stocked with everything needed in the kitchen area. Any requests from us were dealt with quickly and efficiently. The are facilities on site.
Stayed in January 2024
Reviewed: 17 January 2024
Sarah
United KingdomI had to chase the doggy box for our dog, I was expecting it to be in the cottage like other reviews
The cottage was beautiful, well worth the price for our visit in December. The location to the beach was great too
Stayed in December 2023
Reviewed: 8 January 2024
Wendy
United KingdomA different menu in the restaurant would be good, very similar to our last visit. Some light maintenance needed, paint touch ups etc wonky toilet seat. Had to chase our towels.
Great dog friendly apartment. Great bar that welcome dogs. Great value!
Stayed in January 2024
Reviewed: 6 January 2024
Catherine
United KingdomI asked for ground floor as I’m disabled but they said I had to pay extra which shouldn’t be happening. It wasn’t entirely clean, had to wash the plates cups glasses and cutlery before they could be used. The main bed was broken on one side. No wifi and couldn’t get any signal to use my own phone data. Missed 2 important phone calls.
All on one level spacious living area and first bedroom
Stayed in January 2024
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