Appalling parking. General free for all. The two couches in the living area were filthy had to put a cover sheet on them to sit on them. Downstairs toilet never worked.

Nice surroundings, modern

Stayed in November 2023

The bar/restaurant was of the "captive audience"" theme...it was inviting, cosy, but quite overpriced compared to other bar/restaurants in the local vicinity.

We stayed in an apartment at the Bay. It was lovely, large and clean. The best bit was that it had a bath...only have a shower at home. The location was excellent, very near the beach for our dog and lovely walks into Filey and surrounding areas.

Stayed in November 2023

There was an issue with our mattress, someone came out and had a look and said that it would be changed, we heard nothing else. We still extended our stay and booked for next year!

Fully fitted kitchen, excellent facilities and location

Stayed in October 2023

Would have preferred ground floor with having 2 dogs.

Nice , clean apartment

Stayed in October 2023

Although a personal preference, the bed was too firm. A matress topper would have sorted it. Wasn't worth complaining for a 3 night stay

The apartment was clean and had everything needed. Even had WiFi although I was told not when booked. Overall happy with my stay

Stayed in October 2023

Not a lot to do on site for couples

Modern and clean

Stayed in October 2023

No toilet roll and no wifi, no signal so couldn't connect to anything day or night - had work to do so was a pain

Stayed in one of the seaside themed lodges no15. Was a good location and nice lodge

Stayed in October 2023

We were told on the same day that the check-in time on 'Booking' was wrong. Here says check-in between 5pm-6pm, but we received a call on our way there saying that the reception closes at 5pm. On our arrival we were welcomed with an inappropriate comment from a staff member. In two consecutive days, two maintenance employees entered our accommodation without knocking on the door. The furniture is worn out and the house had equipment that was not working properly: the bathroom window did not open to eliminate the smell of bleach; the bathtub drainage was clogged/not working properly; the washing machine stopped. Dirty plates and glasses inside cabinets

Super dog-friendly and a really quiet place. They have different houses and 'caravans', tennis court, pool, gym, beach access, restaurant, pub and grocery store.

Stayed in October 2023

Four cats, the pizzas were tasteless and we were very disappointed with value for money here. Didn’t know we had to book the other pub for a table to drink either.

Stayed in October 2023

The accommodation seemed to have dogs staying before. Both my wife and I suffer from conjunctivitis with pet hair and both came away with sore eyes. It would be good if there were rooms available that have never had dogs staying.

Staff were very friendly.

Stayed in October 2023

Cannot say anything negative. Stayed hear previously 2 years ago and standards have not dropped

Perfect location for exploring the East Coast. Comfortable and met all our accommodation requirements

Stayed in October 2023

Fact that street lights on all night directly outside your bedroom window, least they could offer is black out blinds and some free wifi as no signal at all on site

Location and facilities on site including a decent GF menu

Stayed in October 2023

No instructions about the heating at the property, only 3 forks and 3water glasses (sets not completed). It would bother us more but we didn't stay long and when we ate at the property we had to use the spoon.

Lovely location. Clean property. Good communication prior to our arrival with the owner.

Stayed in October 2023

Late check-in. Access to the swimming pool is a joke. There is no booking system. You just have to turn up & hope it isn't full - which it often was. We were told to put our names on a list & then wait in reception for when anyone left the pool to take their place. It is ridiculous to ask people, including kids, to stand around for hours, not knowing when places would become available. Then, when in the pool (which was freezing), teenagers were throwing balls around, so we were constantly getting hit in the face and head. It's not good for anyone to get hit, but especially the kids. Although they were soft balls, they still hurt when thrown with force. Ball games should be outside! The changing room floors looked like they needed a good mop. There was no toilet paper or paper towels in the toilet on both occasions we used the facilities. There were no overshoes in the holder either. The hairdryers in both the ladies and gents changing rooms were broken.

It is a nice, well-kept site - much better than a caravan site, especially in rainy weather. The food is tasty in the on-site eateries. (Make sure to book.) The accommodation is comfortable, with good heating.

Stayed in October 2023

how clean the house was.

location and facilities.

Stayed in October 2023

Bed wasn’t the comfiest but still ok

Very close to all amenities

Stayed in October 2023

Swimming pool was always full would be better if they offered a booking system or adult only swimming

Clean quiet and dog friendly

Stayed in October 2023

Not clean hairs in bathroom bulbs out and just generally unclean

Location

Stayed in October 2023

No soap provided, very unhygienic. 1 toilet roll supplied. The accommodation smelt of cigarettes. Areas of dust (very dusty behind bathroom door).

Modern decor, location, 2 x bathrooms

Stayed in October 2023

No complaints

Lovely Relaxing

Stayed in September 2023

Upfront notice if what wasn't available at dinner.

No breakfast available. My highlight was the super comfy sheets 😍

Stayed in October 2023

Pool changing rooms were dirty Pool was too cold for young infant Arcades were run down not working some. Machines and very cheap nasty prizes

Home was lovely, good location

Stayed in October 2023

The walls in apartment were stained

Swimming gym location from filey nice walk

Stayed in October 2023

The site was too busy to use any of the on-site facilities.

Self catering at its best.

Stayed in August 2023

Paid for dog - no doggy welcome pack no cleaning pack when other members of our party were given them at their property

Good facilities- almost home from home well equipped

Stayed in October 2023