Nothing

One of the top 5 hotels

Stayed in April 2025

Great hotel with amazing service and perfect location! All the staff were very professional and kind and always available to attend our needs. Especially Venkatesm! I very highly recommend staying here and I will definitely return!

Stayed in April 2025

I love this hotel this is my second time in it and every time me or one of my family come to London I definitely recommend it to them , 2 minutes walking to Oxford street very close to selfreidges and bond street , I love everything about the hotel and the staff are very friendly and helpful, one of them was very nice he was trying to help me with booking airplane tickets because I didn’t know how to do it (which is not his job) but although he helped me and made sure everything was done right , highly recommend this hotel

Stayed in April 2025

Every thing was perfect +

Excellent service

Stayed in March 2025

Nothing

The most friendly staff of any hotel I’ve ever stayed in, well equipped room, a beautiful hotel in a superb location. The fact it is also very dog friendly was the icing on the cake

Stayed in March 2025

None

Cozy and warm

Stayed in March 2025

Faster service

Good sized portions, great coffee and tasty food

Stayed in March 2025

Nothing, one of the best hotels I’ve ever stayed at

Genuine 5* treatment, beautiful hotel inside and out and the most perfect location for Oxford street, bond st, Marylebone village and st Christopher’s place for plenty of food and drink options

Stayed in March 2025

Fantastic decor, spacious rooms, free upgrade upon arrival and staff were extremely friendly.

Stayed in February 2025

The hotel lacked personality. Could have been anywhere in the world, nothing that feels like London.

Facilities, helpfulness of staff

Stayed in December 2024

New, Clean, Comfortable, Great Location

Stayed in February 2025

Restaurant wasn't open the one time I wanted to use it; room service offering is limited. I absolutely hated the fact that you need to walk through the bathroom to get to the bedroom - it's a little unhygienic to drag a suitcase and shoes from outside across a bathroom floor. However, it wasn't enough to put me off the room, I just didn't think it was the best layout. All in all it really is a lovely hotel, these are minor issues for what overall was a beautiful, bright and pleasant hotel.

Views and the glass to ceiling windows, closeness to Oxford Street, modern hotel, the staff were very hospitable and friendly. Everything is automated and very easy to use. The rooms aren't big, but it's been laid out in such a way that it doesn't feel crowded, saying that it may have felt tight if I was sharing with someone else. I think the floor to ceiling windows make the space feel larger. For the location the price was excellent. Sound proofed as from my room I never heard any noise from within or outside the hotel.

Stayed in February 2025

Could do with a look at the lighting system and curtain opening. Not sure if those systems were working entirely as they should

Stylish rooms and great location. Staff friendly and pleasant and helpful.

Stayed in March 2025

The location was perfect, clean, facilities.

Stayed in March 2025

It was pretty perfect

A very warm welcome, shown to our room which was larger than expected and had everything we needed (except a bottle opener). We asked for an extension lead and this was promptly delivered.

Stayed in March 2025

Amazing location , very trendy urban style hotel and amazing staff

Stayed in February 2025

Nothing I did not like

The hotel is simply amazing in all aspects

Stayed in February 2025

Nothing all was better than expected

Everything was great

Stayed in February 2025

Internet connection is not always stable

Most comfortable bed ever experienced ! Top service with genuine smiles and caring staff Variety of choice provided for room service with tasty and quality food Quiet and very clean room with good amenities, well lit and providing an extensive range of products in their mini bar Excellent central location with good public transport and wide variety of quality restaurants

Stayed in February 2025

Nothing to mention—I liked everything about my stay.

The hotel’s location was excellent, with everything close by. The cleanliness and room amenities were exceptional. The staff was very professional, especially the reception team and the Assistant Guest Relations Manager, Bam, who provided outstanding service.

Stayed in February 2025

It's a small thing but we arrived after a 24 hour long flight and tube ride and it took them over half an hour to process our check in. I don't know why or what the delay was. We were exhausted and wanted a shower. We'd booked the room from the night before so we wouldn't have that happen!

This position is unbeatable. A stone's throw from Bond street station with 3 lines. A walk into Marylebone. Gorgeous, clean rooms. Very quiet. I never heard anyone the whole time I was there. A super cool bar, lovely, helpful staff.

Stayed in February 2025

My favorite new hotel in London. Location is perfect, the staff are so attentive and friendly, they made my parents feel very comfortable during the trip. We’ll just keep going back!

Stayed in February 2025

Nothing to dislike

Exceptionally clean, modern, comfortable and luxurious Randa and her team were fabulous with the checking in as I wasn’t feeling particularly well after a 4 hour long dentist appointment

Stayed in February 2025

One of the best stays i’ve had in London , definitely will revisit

Stayed in January 2025