The outside of the building at the back possibly needed tidying up. They didn't serve food every night but I completely understand why.

Staff, room, location excellent. Breakfast excellent

Stayed in September 2023

Beds were quite small

Good location and we were able to park outside Young man serving breakfast was very good

Stayed in September 2023

Great location, very historic building, at the heart of the town Good range of beer, lovely breakfast choice

Stayed in September 2023

It’s all good

Breakfast freshly cooked and staff very friendly

Stayed in August 2023

Tight stairway,but it is an old building.

The welcome was friendly as were all of the staff.Breakfast was plentiful and perfectly cooked.Exceptional smoked haddock.The room was a good size with a very comfortable bed.Beware the beams in the bathroom though.

Stayed in September 2023

N/A

Location Staff Room

Stayed in August 2023

N/a

Everything, the staff and accommodation were excellent, and the food and drink absolutely superb. Great location, too. Full range of Adnams beers and a wide range of spirits - such a good atmosphere in the evening - would definitely recommend.

Stayed in September 2023

Appreciate it's an old building but the floors in the bedroom were very creaky

Staff were very helpful and friendly.nice rooms.

Stayed in August 2023

It is slightly overpriced

The breakfast was first rate, but the serving time of 09.00hrs was rather late

Stayed in August 2023

Nothing

Great atmosphere. Friendly staff, clean, comfortable room. Good food and beer.

Stayed in August 2023

Location Style Beachfront

Stayed in August 2023

There is nothing, not to like, not even the general parking issues throughout Aldeburgh, which the staff will help you with, by giving you lots of insightful suggestions. This shortage is not unique to the Cross Keys, so please do not let it put you off. Parking will be found, once you know all the hot spots.

Old world charm meets modern day convenience, right in the heart of this picturesque coastal town. There is old world charm everywhere you look. The rooms have great facilities. The characterful room was very clean and beautifully presented. The superb shower, fluffy towels, and toiletries, made for a very enjoyable stay. Complementary tea, Nespresso coffee and biscuits were replenished regularly in the room and in common areas. The whole building was clean and staff were very attentive to everyone's needs. The breakfast menu was varied, great quality and full of fresh produce cooked really well.

Stayed in August 2023

The only issue I raised with staff was that my room needed new pillows! The ones I had were lumpy and rock solid and gave me a bad neck. Although the Cross Keys does warn you about parking it was a big issue. Prior communication to my stay assured me that there was plenty of free on street parking close by, and that on check in staff would show me where it was. They did show me, but there was no free parking anywhere. I spent the weekend paying for some spaces, and then moving the car every 2 hours. Although they do manage expectations I think it would be hugely beneficial for them to try and acquire parking from the council. As much as I loved the hotel I wouldn't stay again because the parking was such a faff.

Great stay in Aldeburgh for a soggy weekend away in August. Its a lovely position just set back from the beach and 2 minutes from the high street. The staff were very welcoming, the room was comfortable and spotless. They very kindly agreed to a late check out which was very much appreciated. I only had breakfast here which was brilliant, the evening food looked good too.

Stayed in August 2023

Nothing

Old world charm with all the modern amenities the room was a good size with a very comfortable bed the food was lovely and the staff were fantastic and so helpful nothing was too much trouble and very good value

Stayed in August 2023

Good breakfast

Stayed in July 2023

All good apart from the weather !!

It's a nice small place on the seafront, with good food and drink, and some nice shops and restaurants

Stayed in August 2023

Only little complaint was the noise at night from either outside fridge or chiller but nothing really to complain about

The breakfast was amazing,each day we had something different but the eggs especially the poached ones were spot on for my husband as I don’t do eggs so they did my breakfasts without eggs. The young staff made this place you really don’t know how hard they are working always smiling and willing to give information about local places to eat ,visit etc,and this morning after saying we went on a distillery tour the young man told us how happy he was to work for your company and he’s treated as an equal and given opportunities. This little pub needs to look after theses people and give them an extra drink. Credit to your company and I’ve worked in hospitality for twenty years,they like working for you hope you realise this!!!!

Stayed in August 2023

Very steep and narrow stairs to the rooms, but it is a very old pub.

Very friendly staff, very comfortable and well equipped room. Breakfast and dinner good, decent beers on tap. The sea is just behind and the main town 2 minutes walk.

Stayed in July 2023

The staff were really friendly. The room was fantastic. Nothing was too much trouble. Ans a fantastic breakfast

Stayed in July 2023

Aldeburgh is a bit of a chore to get to by public transport but that's not the pub's fault.

I've stayed at the Cross Keys several times over the last few years and it has always been excellent. The food, the beer and the rooms are always top notch

Stayed in June 2023

Excellent choice of breakfast and great quality, perfect location

Stayed in July 2023

Parking could be easier. A dedicated place would be good.

food was excellent, staff friendly and efficient.

Stayed in July 2023

Nothing could be improved.

I thought the whole experience was wonderful and I would recommend you to all my friends. Staff and service of the highest standards. Many thanks

Stayed in July 2023

Beautiful and quaint. Really lovely staff. Beautiful food.

Stayed in July 2023

We were impressed by the quality of the bedroom. The landlord gave us very good advice on choice of restaurant, as the hotel was not doing dinners that evening.

Stayed in June 2023