Matford, Exeter, EX2 8XU, United Kingdom
#16 of 28 hotels in Exeter
Guests' ChoiceBased on 1733 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 11 April 2025
Julie
United KingdomLovely clean room, everything we needed and we could park outside our room which was very convenient to unpack. The restaurant, Carriages was absolutely gorgeous, beautifully done out, clean and food was delicious . We visited for a family wedding and they accommodated us very well, reserving a table in the bay of the bar as the restaurant had large parties booked already . The staff were excellent throughout our stay and even helped me put up wedding balloons and banner very quickly before bride came. All in all a very pleasant stay, we will definitely be back.
Stayed in April 2025
Reviewed: 10 April 2025
Rana
United KingdomBed for me just a little, feet were hanging out the bottom and I am only 6 feet tall
Cleanliness
Stayed in April 2025
Reviewed: 10 April 2025
Robert
United KingdomVery small room but spotlessly clean and comfortable
Stayed in April 2025
Reviewed: 9 April 2025
Debbie
United KingdomMy elderly dad has a wheelchair and the disabled access to the restaurant was a very long way away, if my husband hadn't been with us we could never have made it to eat! It's a very steep runway and very rough ground.
The staff at reception were very helpful as we had my elderly dad with us, and check in was quick and that really helped because we had driven for three hours and were tired.
Stayed in April 2025
Reviewed: 7 April 2025
Shirley
United KingdomCooked breakfast could have been better
Surroundings and good for amenities
Stayed in April 2025
Reviewed: 7 April 2025
Chase
United KingdomThe room was dirty and bed was so small
Stayed in March 2025
Reviewed: 3 April 2025
Geoffrey
United KingdomThe tv didn't work very well.
The breakfast choice was excellent. Dinner was likewise very good. The bathroom, which was spotlessly clean, had plenty of space for toiletries etc. and the shower and bath were very good.
Stayed in April 2025
Reviewed: 3 April 2025
Susan
United KingdomNothing seriously wrong, just a few minor points - Room heating controls not very responsive. Bathroom panels getting scruffy. Room maybe a bit dusty.
We've stayed here 4 or 5 times now, always comfortable, conveniently located for a break on our journey to Cornwall and good value. Staff friendly and helpful. Good motel style en-suite rooms with easy parking right outside. Very good beds and we had a bath in our room too. Dining is in the pub (which is part of the hotel) across the lane. Good fish and chips.
Stayed in April 2025
Reviewed: 2 April 2025
Joy
United KingdomNothing
Friendly welcoming staff very clean room
Stayed in March 2025
Reviewed: 1 April 2025
Paul
FranceBathroom needs a good deep clean. Mouldy black stuff round the bath handles and shower fittings, thick dust inside the bathroom cabinet and on the towel rail. Toilet fittings grubby. TV would be better fixed to the wall.
Convenient for the city and visiting family. Good parking, nice bedding and towels and a quiet room at the back so we slept well. Good breakfast options. Nice big telly!
Stayed in March 2025
Reviewed: 31 March 2025
David
United KingdomBecause the rooms face the road there is a bit of noise. Sky tv was a bit fiddly.
Easy to find, small but comfortable rooms. Well thought out and everything you need. Restaurant was really rather nice and breakfast also was very pleasant.
Stayed in March 2025
Reviewed: 28 March 2025
Lynn
United KingdomRoom was dated. A bit higgledy piggeldy for better quality room. It was convenient for our needs. Carvery in Carriages was good.
Stayed in March 2025
Reviewed: 25 March 2025
Neil
United KingdomVery small bathroom
Excellent food
Stayed in February 2025
Reviewed: 24 March 2025
Billingham
United Kingdombathroom a little cramped, would not have been suitable for larger people!!!!
Comfortable beds. Windows that had views onto a pleasant area and that you could open for fresh air, as the room was a little too warm when we arrived. Curtains that were blackout so the early morning light didn't intrude.
Stayed in March 2025
Reviewed: 23 March 2025
Kay
United KingdomI had to negotiate for an extra slice of bread to accompany our sharing plate after initially being told it would cost £3. The issue was resolved but should never have arisen. The dish was excellent with generous portions but not enough bread to accompany dips, hummus and mozzarella. We saw three people sharing also with four half slices of bread ! Duh.
Very good shower, plenty of parking and close to Park and Ride.
Stayed in March 2025
Reviewed: 23 March 2025
Simon
United KingdomCracked sink in the bathroom
Location
Stayed in March 2025
Reviewed: 23 March 2025
Camilla
United KingdomClean, comfy and modern room. Restaurant next door was lovely. Staff welcoming The room was a bit warm though even with air con.
Stayed in February 2025
Reviewed: 23 March 2025
Paul
United KingdomMattress too soft, rooms too warm
Staff great, food good, good location
Stayed in March 2025
Reviewed: 20 March 2025
Doug
United KingdomRoom was very small
Stayed in March 2025
Reviewed: 20 March 2025
Graham
United KingdomBreakfast buffet.
Evening meals, friendliness of staff
Stayed in March 2025
Reviewed: 19 March 2025
Ian
United KingdomStay was good staff helpful and location was good
Stayed in March 2025
Reviewed: 15 March 2025
Christopher
United KingdomNo fridge
Location facilities service
Stayed in March 2025
Reviewed: 14 March 2025
Jackie
United KingdomBit noisy from close traffic
Perfect Location, easy access, good facilities, helpful friendly staff.
Stayed in March 2025
Reviewed: 13 March 2025
Vivien
United KingdomAs someone who suffers a bit from claustrophobia, I found three actual room very much on the small side. But I totally understand that as a business, this was necessary.
Breakfast was very good. Self service, so anyone could choose what they liked, and return for more if still hungry
Stayed in February 2025
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