Fistral Beach, Newquay, TR7 1PS, United Kingdom
#16 of 41 hotels in Newquay
Guests' ChoiceBased on 2536 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 5 April 2024
Louise
United KingdomThe room we were in was quite small, without any sort of view. We had to pay a lot extra to have a sea view room, which is a shame but to be expected I suppose. The food in the restaurant is quite expensive which when already spending a bit more on a nice hotel, was a bit of hardship.
A lot of lovely little touches to make our stay comfortable - cookies and milk at bedtime (at reception desk), lots of entertainment for little ones (soft play, big games, outside play, indoor cinema). The staff were all lovely and attentive.
Stayed in April 2024
Reviewed: 4 April 2024
Denisa
United KingdomThere was only one downside, floors in the bedrooms are cracking way too much! In the mornings we were woken up by people staying above us because the floors make big noise.
Great food. Great location. Friendly staff. Overall nice hotel to stay in.
Stayed in March 2024
Reviewed: 2 April 2024
Amy
United KingdomBed was hard, pillows uncomfy.
Fantastic for kids, lovely sea view room.
Stayed in April 2024
Reviewed: 1 April 2024
Ann
United KingdomLighting at dressing table
It was lovely, the only downside was didn’t get chance to enjoy 1st course as main course was bought out way to soon
Stayed in March 2024
Reviewed: 1 April 2024
Lukasz
United KingdomVery long waiting time for food
Everything
Stayed in April 2024
Reviewed: 1 April 2024
Jacqueline
United KingdomNoisy above our room which kept us awake. Old lady smell in room and was really dirty behind sink (which you could see)
Location and how it was perfect for families
Stayed in March 2024
Reviewed: 31 March 2024
Steve
United KingdomThe swimming pool water was abit cold so very disappointing
Lovely room and view , very good breakfast and evening meal!!
Stayed in March 2024
Reviewed: 28 March 2024
P
United KingdomFriendly and fantastic view
Stayed in March 2024
Reviewed: 24 March 2024
Jade
United KingdomBeds not very comfortable Not very much going on in the evenings
Very friendly staff Lots of gluten free options for food Very clean room Lovely swimming pool
Stayed in March 2024
Reviewed: 21 March 2024
Ave
United KingdomUnfortunately breakfast was disappointment compared to last visit
Location, views and sauna
Stayed in March 2024
Reviewed: 21 March 2024
Kevin
United KingdomParking costs
Brilliant location
Stayed in March 2024
Reviewed: 19 March 2024
Roisin
IrelandWhile hotel was excellent value but the breakfast was extra and at £20 was expensive.
Staff were extremely helpful and efficient. Staff in restaurant were lovely. Room was small but the view was beautiful. Would highly recommend a sea view when booking.
Stayed in March 2024
Reviewed: 19 March 2024
Abbie
United KingdomPaying for parking for hotel guests otherwise no guarantee of parking space. Food not great - applies for breakfast & dinner. Lots of room for improvement here
Beautiful location Clean Friendly staff
Stayed in March 2024
Reviewed: 18 March 2024
Fiona
United KingdomThere was hardly any sound proofing in the room, I could hear neighbours walking around and flushing their toilet. The food was not as good quality as i expected. In fact I did complain about the standard of prawn cocktail and was given a discount.
The dining facilities overlooking the beach
Stayed in March 2024
Reviewed: 18 March 2024
Callum
United KingdomFood wasn’t the best and was quite expensive
Location is perfect. All the activities for children are great
Stayed in March 2024
Reviewed: 17 March 2024
Emma
United KingdomThe WiFi wasn’t great and I had some work I needed to do.
The staff were very friendly The hotel was very clean They were very dog friendly
Stayed in March 2024
Reviewed: 17 March 2024
Claire
United KingdomRooms too hot even with radiators not on
Very family friendly
Stayed in March 2024
Reviewed: 17 March 2024
Victoria
United KingdomThe organisation. The pool and jacuzzi didn’t look clean. Looked like they needed emptying and cleaning. Had to send back my steak as asked for it blue and it came out medium.
The property was clean and had a comfortable feel
Stayed in March 2024
Reviewed: 16 March 2024
Lisa
United KingdomWe didn’t dislike anything while we stayed there.
Every staff member we spoke to were so lovely and couldn’t do enough for us. The hotel was light, airy and has great views. We wished we booked two nights. We loved the food, the kids loved the pool, the cocktail bar looked stunning but we couldn’t go in as adults only obviously. The room above us was noisy until 11pm ish and again from 6am just someone walking about in their room. It wouldn’t stop us staying again though
Stayed in March 2024
Reviewed: 14 March 2024
Beth
United KingdomFood
All the facilities for kids
Stayed in March 2024
Reviewed: 9 March 2024
Nikki
United KingdomYou could hear the room above, every step they took and hear them talking
The facilities for my young children
Stayed in March 2024
Reviewed: 9 March 2024
Anna
IrelandOur only major disappointment was that the menu in the lift had pizza listed on it. We booked in for dinner only to discover this was only a sample menu in the lift and there was in fact no pizza on either the adult or kids menu. My daughter was very disappointed about this. However they do deliver pizza to the room after 9pm and we did this another night to make up for the initial disappointment .
Excellent location, just across the road from the beach. A short stroll to the town centre,Staff were friendly often greeting me by saying "hello my lovely" and helpful. The breakfast was delicious and we were looked after very well in the restaurant.
Stayed in February 2024
Reviewed: 3 March 2024
Laura
United KingdomBreakfast wasn't as good as I was hoping and not cooked to how I asked. Had to pay for cot hire which I think should have been included in the price as we had a family room
Staff were great, facilities excellent
Stayed in February 2024
Reviewed: 26 February 2024
William
United Kingdomroom was nice and clean,breackfast was very good
Stayed in February 2024
Reviewed: 24 February 2024
Amanda
United KingdomMy qualm is the jacuzzi was brown..
Stayed in December 2023
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