some of the furnishings were slightly worn and torn

The breakfast was very good, room looked amazing, bed was very comfortable

Stayed in August 2022

Excellent location Super Breakfast

Stayed in August 2022

Early check in . Check in at 3 , called at 1 to see if avaliable earlier . could be possible , but would be charged van extra £20.

plenty of choice , could not fault breakfast

Stayed in August 2022

location is great breakfast was good staff really helpful and friendly

Stayed in August 2022

Good room, but window out onto passageway and a bit of nighttime noise

Fantastic breakfast.

Stayed in August 2022

hot breakfast menu looks amazing but note its only served from 8am. not ideal as we had to leave by 7:30 to get to work. the continental buffet from 7am is pastries and Kellogs cereal.

Great room with comfy bed and fabulous shower. We were upgraded from the twin room we had booked at the last minute to escape the mess of building work at home. pleasantly surprised and would recommend to friends/visitors.

Stayed in August 2022

limited breakfast between 07:00 and 08:00

Check in, check out, dining and room facilities were great. Food is highly recommended

Stayed in August 2022

opted to eat within the on-site restaurant and my steak wasnt quite cooked how I liked it. fed this back and it was dealt

central location, chic decor but a little tired in places

Stayed in August 2022

location, staff

Stayed in August 2022

The floor boards dipped around the edges

The staff were really friendly and accommodating the location was perfect due to the event I was attending that weekend

Stayed in July 2022

Unable to open bedroom window

Breakfast was excellent, room comfy but not able to open the window as limited. AC not working but given a portable unit. Night portwer very helpful

Stayed in August 2022

Mattress - as previously mentioned. Yoghurts and a fruit option at breakfast would be nice.

Excellent location- we were visiting St Nicholas park and the castle with children. The family room was spacious and had all we needed. Nice decor, linen&towels. Coffee machine &kettle. Secondary glazing worked ok. Good shower. Sadly the mattress on our double bed was very old and the springs had gone in the middle of my side so sleeping was very uncomfortable- manager informed on checkout. Bar&restaurant staff very friendly. Food delicious and nothing was too much trouble even with the request from one ‘fussy’ child of ours. The cooked breakfast, included in our room rate, was very good quality produce and lots of hot options. We used the parking down the road at Sainsburys, booking before we arrived - very simple sand safe.

Stayed in August 2022

vibrant and location

Stayed in August 2022

Nothing

Room was cooled for my arrival.. Breakfast excellent Value for money Residents Bar, no time limit Staff very pleasant and helpful

Stayed in August 2022

Paid alot of money for champagne and strawberries which really weren't worth the money

Our room was huge, lovely double shower, comfy bed. Our meal was so delicious and we were treated to a bottle of prosecco for our honey moon. Bar area cosy and friendly staff Breakfast has great choices and lovely food and staff

Stayed in August 2022

Stair carpet a little threadbare detracted from otherwise high standards.

Friendly service and good food. Comfortable room.

Stayed in August 2022

Floor in our room made bed feel on the slant .

This is the 2nd stay here in a month ..the first room.was much nicer than this one . Carpet on stairs very worn and grubby . Blind in our window was broken . Lovely Breakfast and nice polite staff . Thank you 😊

Stayed in August 2022

Very odd check-in procedure indeed !! I.e. Would anybody with a shred of “fraud risk recognition” cheerfully hand over their credit card to somebody, they’ve never met before, and have that person then tap their important card details into a screen that can’t be seen by the card holder and that they don’t have clear access to? Although I don’t doubt the honesty of the check-in manager, these details being input into an unseen screen, could in theory be being saved anywhere and for nefarious purposes, without the card holders permission. When I queried this, I was told that this was normal and accepted company procedure. Well, having worked in International Operational Risk for many years, I beg to differ with this view and suggest that it needs urgent amendment. The stairs are very steep indeed.

The lovely decorated room (room 18). Nice tasty breakfast. The helpful, attentive and professional staff. Nearness to all of the key sights of Warwick.

Stayed in August 2022

nothing

really great place. nice rooms and food excellent

Stayed in August 2022

Comfy bed, excellent breakfast and very helpful staff.

Stayed in August 2022

nothing to dislike

great location and friendly staff

Stayed in July 2022

Nothing

The staff are really friendly and helpful. Excellent choice and quality of the breakfasts.

Stayed in July 2022

No car park at hotel and public car park is a couple of minutes walk away and is unsecured

The whole experience

Stayed in July 2022

Price was high but it was the Warwick Folk Festival weekend and the whole town was very busy.

Breakfast was excellent. Hotel was clean and tidy.

Stayed in July 2022

Needed a shower mat, shower floor very slippery and quite large required a mat of some kind to prevent slippage and consequent injury or damage!!

Room and breakfast!!!!

Stayed in July 2022