Some areas a little run down, dated feel. Lots of stairs

Comfy beds, good working shower, perfect location

Stayed in March 2025

Just the outside appearance.

Great location, friendly helpful staff, clean, comfy bed, good facilities.

Stayed in April 2025

The whole place is tired and needs some love. Hot water in the shower was a lottery. The bar was only open at the convenience of the hotel, not for guests. All the rooms are up at least 3 flights of stairs so definitely not for anyone even slightly mobility impaired.

The location is excellent and for the price we paid it met expectations. Staff were friendly. It was clean if somewhat in need of some love.

Stayed in April 2025

Great location. Value for money. Bar in the hotel.

Stayed in March 2025

Under construction

Location

Stayed in April 2025

Good sized comfortable room. High standard of cleanliness. Tea & coffee making facilities. Good central location. Free on street parking after 5pm. Good value breakfast available with plenty of choice. Very friendly staff. Good priced accommodation.

Stayed in April 2025

Nothing , we had a great overnight stay

Great location , lovely staff , sorted out chocolate and balloon surprise last minute for my daughter which made her birthday. Rooms are clean and tidy , nice clean bathroom. My daughters are wanting to book back in the summer

Stayed in April 2025

No lift - but I was aware. Window in room 7 needs seeing to. Very noisy and rattly during night. Telly had its moments - connectivity issues.

Bed was very comfortable and clean. Room was warm. I was left in peace. Some places are constantly knocking on door to see if you need anything.

Stayed in April 2025

Needs face-lift although for money worth it. Needs deep clean. Not a hotel more like B&B.

Staff were so helpful and accommodating. Lovely atmosphere with bar below.

Stayed in April 2025

Ok

Ok

Stayed in March 2025

Booked a twin room. Got a double bed and bunkbed, which wasn't a problem for us but might be for others. Didn't have milk in the room on arrival but asked at bar who were happy to provide. Shower could do with being more powerful.

Location was great, didn't try breakfast. Staff were great and very friendly. Room was spotless, with smart TV on the wall. Plenty of space in the room around beds, looked recently renovated. Enjoyed our stay there and would definitely recommend to others.

Stayed in March 2025

Needs a lift! Was a leg day everyday!

Property is under going external work. Room was clean and comfy. But a little on the small side. Food was very good

Stayed in March 2025

Scaffolding looked like it had been there years

Location spot on , staff friendly

Stayed in March 2025

Beware there is no lift and plenty of stairs but they are honest about this on their rooms description, this is an old building.. No private parking but found on road parking nearby ( free on Trinity Square if you're lucky!!)

Nice big room. Great location with view of church opposite ( other side of hotel was covered in scaffolding at time of stay). Nice bar & restaurant downstairs. staff were polite.

Stayed in March 2025

Food a bit average

Good value for money.

Stayed in February 2025

A little more care on the cleaning is needed as we walked in my son found 2 false nails stuck together on the floor and I found the last person's used shampoo etc bottles in the shower. Shower was poor went hot and cold didn't keep a nice temperature...maybe a re grout around the tiles for a freshen up. Noisy window blowing in the wind. Vanity table could do with a bit of love or be replaced. Shame food wasn't cooked in the evening.

Friendly helpful staff. Great central location. Beautiful cooked breakfast. Comfortable bed .

Stayed in February 2025

Sadly there were an awful lot of stairs, over 50 over 5 floors but the view was lovely.

Location was great and the two ladies Eileen and Jo could not have been any more helpful.

Stayed in February 2025

The beds. And room size

The staff

Stayed in February 2025

Adorned with scaffolding at the moment so it will be a shock for most people when they arrive .The double bed was well past it's comfort zone needs throwing out in room 8 you could feel the springs in your back I got round it by sleeping on the other side but if your with a partner it would be completely unacceptable!!! And you could not open the window as they were that old and refused to budge .

The room was okay the heating made a noise whilst it heated up but overall for the price it was good value except for the bed as it definitely needed replacing !!

Stayed in February 2025

As mentioned in my mostly positive review: Intermittently freezing cold electric shower. Room heating was only barely sufficient.

I chose the Alexandra hotel based on great value for money and location versus any other much more costly competition in Llandudno or the local area. For the price paid it was overall excellent and as I expected. I was accommodated on the fourth floor. Not a problem for me, but there is no lift, so those not capable of many flights of stairs beware. I didn't have an opportunity to mention to the owner / staff that the electric shower in my room en suite went from comfortably warm to uncontrollably freezing cold about every minute regardless of any setting changes. This was annoying. There were plenty of towels and sufficient shampoo / shower gel - good. The room heating radiator was fully on, but it still felt rather cold overnight and nothing I could do about it. The bed and plentiful pillows were clean and comfortable. I was pleased to find a kettle with tea and coffee in the room, with a small packet of custard cream biscuits too - great! An enjoyable quality breakfast was charged extra to the room (as expected) at quite reasonable prices for a good selection and freshly cooked to order. The food arrived warm and in only a few minutes - great. Overall, I would be happy to stay here again based on good value for money.

Stayed in February 2025

Unfortunately no lift

Very comfortable and friendly staff

Stayed in February 2025

Nothing

Great staff very friendly and helpful. food was great and good value for money.

Stayed in February 2025

The staff were all very nice and helpful.The breakfast was excellent,allthough the kitchen closed after lunch.Due to the time of year I suppose I should have expected this but it did make finding an evening meal difficult.The hotel is obviously undergoing refurbishment ready for the summer.

I had not realised that the hotel rooms were above a bar.In winter this wad not a problem but I should imagine during high season the noise would be a problem.It should be made obvious on Booking.com. The site did state that the hotel had several floors and no lift.MY ROOM WAS UP 4 FLIGHTS OF STAIRS,and was obviously not one of the newly refurbished rooms.I did have a double bed but it had seen better days.

Stayed in February 2025

Clean and affordable

Stayed in February 2025