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Reviews of The New Alexandra Hotel 3 stars

11 Clonmel Street, Llandudno, LL30 2LE, United Kingdom

#34 of 46 hotels in Llandudno

Guests' Choice

Review score

Based on 1865 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 226 – 250

  • Reviewed: 31 July 2023

    8.0
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast ,in room.18 you could hear a lot through the door and walls.next room.snoring and very loud in corridor late at night people talking

    Stayed in July 2023

  • Reviewed: 25 July 2023

    6.0
    The Alex
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small, we also had trouble locking the hotel room door, it took few attempts, no hooks for coats and no plug sockets by mirrors, could have done with little shelf one side of the bed.

    The hotel was in good location, good karaoke night, the hosts were friendly and we had laugh with them and they were really helpful.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Impossible to lock the door when you left the room.

    Right in the centre of town.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Overall a very good stay with no problems other than the lack of a lift.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The only critisim would be the lack of a lift. We were on the 3rd florr but it meant climbing 65 steps to get there which was quite exhausting.

    The rooms were more than adequate with plenty of space and no problems with cleanliness. Very good location, literally 50 yards from promenade.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Perfect location give it a try!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower very outdated and filled to the point of overflow in the tray. Constant banging from floor above. No refill of bottled water or tea/coffee during stay.

    Lovely staff and comfortable beds, perfect location.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    8.0
    I've had a great stay, thank you, well done.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is overall a bit dated but we'll maintained. The reception can be tidied up and better manned. Bathroom vent a bit noisy but can be turned off. Shower drain a little slow. All in all very good for the price. Appreciate everything, well done, thanks.

    Good location, nice staff, comfy bed and duvet, assigned a family room for my single occupancy. Cleaner comes promptly to check every morning and replace things.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    6.0
    Acceptable hotel in good location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Common areas need to be spruced up . No lift

    Acceptable hotel in a good location. Like most of the properties in Llandudno it’s an old building that could do with some TLC but perfectly acceptable.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Good value, very clean and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing very good for the price

    Did not eat breakfast. Location good. Room very clean

    Stayed in April 2023

  • Reviewed: 16 July 2023

    8.0
    Enjoyable stay. Seagulls are evil!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The toilet was a little small for a tall guy like me. I felt that a simple toilet roll holder would have served me better and given more room to move. However, the modern dispenser that was there was good and I'm sure suits most other rooms.

    As a solo traveller, I was understandably given a fairly small room, but I thought the room was clean and comfortable and thoughtfully decorated and enjoyed it. Maximum use of the space available - I thought it was very nicely done actually and loved the pictures on the wall. I ended up eating elsewhere during my stay for various reasons but I did think the menu was very good and sensibly priced.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    The plan to live is okay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the fact that the hotel room didn’t have something for hair blowers

    Not eat breakfast

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift, alot of stairs

    Centre of town

    Stayed in July 2023

  • Reviewed: 13 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    it was a little cramped and there was no hot water

    room was clean

    Stayed in June 2023

  • Reviewed: 13 July 2023

    8.0
    Comfortable stay in large room. Great location.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night

    A little loud but nothing too bad considering it is on top of a pub.

    Very large room, comfortable beds, large television. Location very handy for shore and shops. Fella on reception was very thorough and helpful.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    We had a problem with one our rooms. After making contact after our stay we were happy with the way our complaint was dealt with. Breakfast was too late for our departure but as not included in the room rate we were able to make other arrangements.

    Value for money. The location for local services is very good for our one night stay.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Comfortable overnight stay in a great location at a good price
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs!!!! It’s an old hotel so doesn’t have a lift but we knew this from the website.

    Great location in centre of Llandudno. Friendly staff, comfortable beds with plenty of tea & coffee in the room. Good shower and toiletries available if needed.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    W bed but needs a bit of TLC
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Initial a impression was not good . Looked like it was locked down . Then reception on first floor passed bar not the best . Door to room very stiff. Bathroom needs attention. Strange stain in duvet cover ? Rust. All in all needs a bit of care and attention. Didn’t try breakfast

    Location handy

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good value for money! Basic, but clean and comfortable

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    A very good hotel with big clean rooms
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Spacious rooms, friendly helpful staff and good food.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    Lovely friendly hotel with spacious rooms.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Rooms were very clean and spacious. Staff were very helpful and friendly. Only fault was that it had no lift. Food was also very good. Altogether we had a very good stay.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    7.0
    Was ok the bar wasn't very big so we didn't eat there as it was full of locals
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The 82 steps we had to do every time we left our room made us not want to go out cos we knew we had a mission getting back to our room and hard with 3 young kids, windows very high up and we couldn't see out of them unless we got on the top bunk of the bunk bed, was a lovely view thou when we got on the top bunk shower over flowed very quickly when we showered too

    The location

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    Central stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe looks a bit tired outside and in public areas although room comfortable and clean.

    Friendly welcome. No fuss and central location.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Overall good experience
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs

    Location

    Stayed in May 2023

  • Reviewed: 20 June 2023

    8.0
    Very pleased with the hotel, the staff and location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a rail or some where to hang clothes and some where to put your shower gel and shampoo in the shower

    Good location great Welsh breakfast and very friendly staff

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    one night stay, staff were friendly and the hotel was clean and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    na

    the location was nice and central

    Stayed in June 2023

Showing 226 – 250

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