Clean, cosy place. Fare value!

Stayed in September 2023

Cons: Was not easy to find the apartment which caused us delays getting to our concert. Walls are paper thin, woken up several times a night by loud neighbours and just heard people that were using the communal bathroom being sick every morning for 2 days. Stained mattress topper. TV freeview did not work. Pillows were too hard which resulted in 2 poor nights sleep. Room temperature never came below 23 degrees despite having a fan which also made sleeping uncomfortable. For what I paid I would not consider this stay good value for money unfortunately. Genuinely could not wait to leave which is a shame as I’ve never experienced anything like this before.

Pros: Proximity to 02 arena (walking distance / saves on transport fees). Clean room. En suite. Tea/Coffee facilities. Linen/Towels/Hair dryer/Iron/Fan.

Stayed in October 2023

It was close to the O2 That’s what we wanted and short walk to the station

Well I missed the shared bathroom part of the description or I would have never booked it. The bed was hard with only a pillow each. The TV’s wires were just hanging everywhere. Only two hangers in the wardrobe. The curtain rail looked like someone had thrown against the wall and hoped for the best.

Stayed in October 2023

It wasn’t clean!

Stayed in October 2023

Tv cable or stations didn't work,needed to go directly to router to sign in and stayed connected,not an easy place to find.

It was clean,had a lift which is good when you have luggage, Wi-Fi did work.

Stayed in October 2023

For some reason the bed in room 1 where I stayed had bed bugs. Which made is difficult to sleep. I had one bite on my upper shoulder left. One bite on my left hand and one bit on my neck right side. For my last night I had to sleep with long sleved and shocks. So I didn't really sleep very well. I contacted management about it. Hopefully they will look into that so other guests aren't affected. Edit: The management tried implying that I should have reported the issue earlier, POTENTIALLY blame shifting. Or how i see it as. How does one report bedbugs before one sleeps in the bed? And if a bite appears on my body would you not rather I validate there's something biting me or accuse you of having bedbugs stright away. It's really disappointing to me that you'd speak in a way as tk suggest i was fabricating. It's disappointing I really like this property. And I've stayed in A LOT of different places. A LOT. Next time I will upload the images of the bedbug bites. Regards.

I've stayed at this property before. Generally it's nice. Clean bathroom. Decent sized room.

Stayed in October 2023

none

Good location

Stayed in October 2023

Spacious rooms and comfortable beds.

Stayed in September 2023

Honestly I liked everything about the property, I even recommended that to my friends .

Stayed in August 2023

difficult to find at night,

Stayed in July 2023

The room

Good value for money.

Stayed in August 2023

First of all the booking in Greenish House was very unsatisfactory. We were very disappointed with it despite the high price we paid. No fridge, and the bed was too uncomfortable. It could barely accommodate two adults. One of us had to sleep on the floor using the beddings. Sadly the same thing happened when we booked the two subsequent bookings in Florence House, and in Sandrigham Hotel in Weston Super Mare. The room in Sandrigham has a small double bed which could not accommodate two adults comfortably, and again one of us had to sleep on the floor. The room is extremely small and we felt suffocated. No fridge. The hotel would not allow us to buy dinner. They promised to move us to a twin room but they declined cos they have too many bookings. We are now suffering despite the full payment we made. We can't pay to be humiliated. We demand a better treatment and our suffering must not be sustained. We still have have 4 nights left in this booking. We denand to be moved to a more human accommodation cos we are humans. We have to exercise our rights as consumers, either in Sandrigham Hotel or in another hotel with better and more humane accommodation. Can you look urgently into this complaint and sort somthing out to get us out of this misery. I anticipate a prompt response for this dire situation. Dr Ahmed. E mail am.ahmed@hotmail.com +447300639307.

Stayed in June 2023

There was absolutely no hot water. Ran the hot water tap for 5 mins and not even luke warm water came through. Ended up having to boil the kettle and get my partner to mix this with cold and pour it over me whilst I washed - and vice versa. Pretty hilarious, but obviously not ideal. I messaged the property and asked them for either compensation or a part refund, but they never replied, so I had to escalate this to booking.com who were able to reach them, but they declined anything at all for the inconvenience. Annoying, as it would have been a fine stay otherwise.

The room was more spacious than I thought it would be, and there was a fan provided which was great. Also a few toiletries which was an unexpected bonus. Kettle and tea facilities, however no sink in the room so this needed to be filled in the shared bathroom. Bed was comfortable, but only one HUGE pillow provided which left me at a very awkward angle for sleeping, so ended up not using it.

Stayed in August 2023

TV didn't work, room was very hot, bathroom was difficult to get into as other residents would stay in there for very long times. Entry system to rooms is dated and inconvenient. No shower curtain so bathroom gets wet very easily.

Bed was okay, large room. Decent amount of storage. Fan provided helped with the heat.

Stayed in August 2023

1 bathroom between 4 apartments. No warm water and no shower curtain

Stayed in August 2023

We were very disappointed with the furniture in room, which was very worn. The worst was probably bed. We almost couldn't sleep on it, it was creaking and cracking with our every movement. We wrote to the staff but nothing changed. Doors were not sound proof at all, we heard everyone going to bathroom durin night or making call in a hall.

Location was good, room quite clean (some exceptions).

Stayed in August 2023

Lovely property, and very fair for the price. Loved our stay

Stayed in August 2023

two tiny pillows,seems like there was nobody to ask for help, we were told they normally do not give extra pillows which kinda weired. Floor was bit dirty. White Towels were dirty, old and yellowish.

location, bigger room

Stayed in August 2023

confusing to order taxis! Uber couldn’t even find it with postcode! also it was a bit cramped but ok for one night.

value

Stayed in July 2023

It was very hot during the summer. It needs an air-condition, or mosquito net on the window to leave the window open.

Loved the location, it was very clean, it felt safe, and the staff was very kind and helpful.

Stayed in June 2023

I've stayed at this property before, but not the room with an ensuite. So this was my first experience with their ensuite room. i loved it, it's fabulous. The property is very clean. The management communicate very clearly. The room was very clean, the ensuite bathroom was nice. Towels and toiletries were provided. The towels are really soft. Teas, coffee sugars included kettle in room. I had a nice peaceful two nights there.

Stayed in July 2023

My room was uninhabitable as it smelt so awful and had tobacco scattered across the sofa and dried mucus on the wall.

The location was good but difficult to initially find.

Stayed in July 2023

The room was decent with an uncomfortable bed which made it difficult to sleep due to the loud creaking and squeaking with any movement.

Stayed in July 2023

The room was quite hot and stifling upon arrival on a very hot London day, but after plugging in the in-room fan it cooled off quite quickly and ended up being very comfortable. So in the end, no complaints!

Excellent accommodation for a one night stay. Room was very clean and comfortable and access to it was straightforward too! Nearby ASDA and TfL bus connection was handy too!

Stayed in July 2023

It was a bit challenging to find especially late at night. This might not have been an issue in the daytime. Maps was not updated properly with the area.

The area was quiet. The property looked clean and well kept A good night's sleep and the room was not too hot.

Stayed in July 2023