1 Sandhill Littleport, Ely, CB6 1NT, United Kingdom
#6 of 7 hotels in Ely
Guests' ChoiceBased on 235 hotel reviews
7.0Cleanliness
7.4
Comfort
7.6
Location
8.5
Facilities
7.1
Staff
8.7
Value for money
7.1
Free WiFi
8.3
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End of dialog contentReviewed: 9 May 2023
Chris
United KingdomNo vegetarian English breakfast option but lots of other choices. The Hotel was further away from Ely than the address and post suggests. It's not in Ely, It's a twenty minute drive away. The noise of a generator on the site was rather loud and could be heard in the background in the rooms.
Excellent but expensive breakfast. Lovely deck on the riverside. Nice view from the rooms. Friendly relaxed staff. Very good furnishings and decoration. Great walks in the area.
Stayed in May 2023
Reviewed: 5 May 2023
Richard
United KingdomUncomfortable bed and noisy fan? (From adjacent room??)
The room view and good sized bathroom.
Stayed in May 2023
Reviewed: 25 April 2023
Tamsyn
United KingdomCarpet in room was grubby, pillows were hard, no iron
Friendly staff, nice toiletries, lovely little balcony, quiet
Stayed in April 2023
Reviewed: 15 April 2023
Marie
United KingdomNo hairdryer in room and the place was all locked up when left in the morning at 8am, so I didn’t know where to put my key. Otherwise a lovely place to stay
Very comfortable and clean, great location. Loved sitting out on the balcony in the morning, having a coffee and watching the sunrise
Stayed in April 2023
Reviewed: 3 April 2023
Alan
United KingdomTV missing half the channels, reported, nothing happened. Chair on balcony rusty where paint has come away. Drink over priced for location.
Location
Stayed in March 2023
Reviewed: 2 April 2023
Andrew
United KingdomNot a budget option.
Beautiful room overlooking the river. Fantastic food.
Stayed in March 2023
Reviewed: 25 March 2023
Richard
United KingdomLooked a little messy out by the car park.
Out look from bedroom was lovely. Breakfast good. Coffee not so good.
Stayed in March 2023
Reviewed: 16 March 2023
Tracydent
United KingdomThe coffee machine could have done with some instructions and a note of the WiFi password.
Pleasant quiet room. Bed comfortable.
Stayed in March 2023
Reviewed: 16 March 2023
Smith
United KingdomBedrooms linked to main building. Walk outside from bedrooms to restaurant.
Quality of poached eggs was amazing
Stayed in March 2023
Reviewed: 31 January 2023
Stephen
United KingdomSome more ‘pub grub’ on the menu
Breakfast etc vg
Stayed in January 2023
Reviewed: 17 January 2023
Gemma
United Kingdomallocated a disabled room, no hairdryer as stated on description
location and friendliness of staff
Stayed in January 2023
Reviewed: 16 January 2023
Jeffrey
United KingdomNothing
We have stayed at the Swan many times over the years as my wife is from Littleport,the new owners are still in the process of settling in and making many improvments, our stay was as expected and we were satisfied with the accommodation and food.
Stayed in January 2023
Reviewed: 30 April 2025
Margaret
United KingdomNo breakfast available, discount card given for coffee shop in village but it was closed on Sunday morning. Kitchen closed at 8pm but even earlier on Sunday, at 7.30 pm no food to be had. Last orders at bar 9.30pm and closed at 10pm. No housekeeping for 3 night stay, allegedly a card to put on door if required but no such card in room. Very rusty table on balcony which was removed on request very quickly. Cleaning around outside of shower was poor, probably due to continuous lack of good cleaning and water escape from very small shower screen. Could not recommend to family or friends and would not stay again.
On the waterfront. Should be an absolute gem but very shabby. Very clean bedding and towels. Friendly, reactive staff. Comfortable bed. Good hospitality tray but not replenished. Good amount of sockets around the spacious room with USB port on the one next to the bed. Good size room and storage space for short stay. With some small changes it could be great.
Stayed in April 2025
Reviewed: 15 April 2025
Don
United KingdomUnable to check in for an hour and a half due to correct staff not being on site (only the barman there) and problem with making key card. 1st room offered had broken toilet seat and rusty table and chair on the veranda. After threatening to leave we were given a 2nd room which had no cover on shower drain which was very painful for my partner when she stood on the exposed drain. Shower also had faulty door. Access to rooms was external from the pub (which is what the property is, a pub with rooms built separately at the back) and was in darkness across the car park. Room phone unplugged and didn't work when plugged back in. Lady had to reset the phone. Safe not working. Again lady had to set up safe online with her phone. No breakfast facilities on site.
Room interior, view.
Stayed in April 2025
Reviewed: 12 April 2025
David
United KingdomBalcony overlooking great Ouse
Stayed in April 2025
Reviewed: 30 March 2025
Terry
United KingdomThe room was grate starf helpful and friendly. Music on the bar Friday night to loud barman could not hear to take my drinks order. Saturday night lack of food on menu. Ended up with bar snacks
Stayed in March 2025
Reviewed: 5 March 2025
Toby
United KingdomStaff very friendly. Room was basic. Whole stay ruined by arrogant drunk guitar player who wouldn't shut up playing while others are trying to eat/ watch sports etc. No attempt to stop him or acknowledge how much of a nuisance he was.
Stayed in March 2025
Reviewed: 2 March 2025
Sue
United KingdomLighting to the accommodation very poor. Bathroom very tatty , tap , handle and lo roll holder all broken. No breakfast available. Central heating not working so fan heater in room but bathroom freezing. Bathrobe full of stains.
Nice view , staff were friendly
Stayed in March 2025
Reviewed: 2 March 2025
Michelle
United KingdomLocation, room needed a good clean.
The staff were very friendly & helpful.
Stayed in March 2025
Reviewed: 25 February 2025
Claire
United KingdomVery friendly, helpful staff, big room with lovely view of the river. Great shower, comfy bed.
Stayed in February 2025
Reviewed: 3 February 2025
Tony
United KingdomNo breakfast provided Cold Poor WIFY
Stayed in January 2025
Reviewed: 27 January 2025
Emily
United KingdomThe property have miss advertised there facilities, the place looks nothing like the photos on the app, the whole place had a horrible smell to it and the rooms were absolutely awful
The property have miss advertised there facilities, the place looks nothing like the photos on the app, the whole place had a horrible smell to it and the rooms were absolutely awful, when the issue was explained to the lady on the phone she was very rude
Stayed in January 2025
Reviewed: 23 January 2025
Andrew
United KingdomNothing
All good
Stayed in January 2025
Reviewed: 16 December 2024
Edward
United KingdomVery cold throughout as radiators were not on, heaters were provided for room but the restaurant was also very cold. Rooms had dirty floors, sink hanging off wall, broken shower door, bathroom door handle was falling off. Beds not the most comfortable. No breakfast but offered 10% off from Habis, which is a 10 minute walk - which was excellent.
Staff were very nice considering only 2 on shift. Evening meal was excellent
Stayed in December 2024
Reviewed: 30 November 2024
Janette
United KingdomNeeded updating and balcony with furniture all rusted. Bathroom needs to be updated. Doors bang.
Nice room by the river. Walkable to train station.
Stayed in November 2024
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