Bed right under the window was not ideal. And lack of shelving/storage space.

Location & friendly staff

Stayed in February 2025

Nothing, as I said the room was small but that’s what I booked so was not a problem

The location was excellent, very close to everything we wanted. It was a small room, but perfectly adequate for the 2 of us. Staff were very helpful

Stayed in February 2025

I was upgraded from an internal room no window To a ground floor room with a window Sounds great Apart from the noise from outside and the very bright street light outside the room And it took ages late at night to work out that the blind was electric And where the controls were

Modern hotel right in centre of Piccadilly Great location Friendly staff Room facilities were excellent Small compact room

Stayed in January 2025

Nothing of note

Location was Ideal for access to theatres Friendly staff

Stayed in February 2025

N/A

Location was very central and was the main reason for choosing Z hotel

Stayed in January 2025

the room was small but comforttable

location staff

Stayed in January 2025

Room just a little too tight for comfort. Next time I would book a room with window.

Excellent value breakfast.

Stayed in January 2025

1 side of the bed against a wall. Difficult for that person to get out over the other person.

The staff were very friendly and helpful. Location is brilliant for the centre of London. The room was well laid out but was a little squashed in. Brilliant shower.

Stayed in January 2025

I up graded to the larger room, with window and big bed etc and the picture indicated space around the bed but room was so small bed was against the wall.

Stayed in January 2025

water flowing through pipes could be heard throughout the whole night

the hotel is in a really good location, the staff is great.

Stayed in January 2025

The room was very small but absolutely perfect as a base to explore London.

Great location, lovely staff, 24 hour reception and all necessities in room (hair dryer, soap, towels etc).

Stayed in January 2025

Only being able to get out of a double bed one side Opaque loo door

Location amazing Bar/food choice at end of eve

Stayed in January 2025

The price point was insane for such a tiny basement room with no windows. We could barely fit our luggage. They clean the rooms each 2 days.

The location was good, came up handy for moving around the area and staying up late.

Stayed in December 2024

Since I last stayed there the hotel is cleaning rooms every other day. This is portrayed as saving resources. I have no quarrel with this, except that not making the bed daily doesn't save any resources in terms of water, washing, power etc, but it presumably saves the hotel money in terms of staff wages. I detest going back to an unmade bed.

The central situation and in general everything about the hotel.

Stayed in January 2025

Room size where a little small but was ideal for what we needed.

Excellent location and is very convenient. HotelZ hosted a cheese&wine night, which we unfortunately couldn't attend, but it was a nice gesture

Stayed in January 2025

Nothing

Location was perfect, also a friendly relaxing atmosphere

Stayed in January 2025

Noisy airco

Great location, friendly staff, comfortable bed, good shower

Stayed in January 2025

The walls of the rooms are very thin and conversations can be heard in adjacent rooms.

Prefect location to access the main attractions. The staff were uber friendly and always ready to assist. The bar downstairs serves a nice selection of drinks and snacks. The room is a perfect size for a solo traveller.

Stayed in January 2025

No cleaning everyday. And it was big mistake to choose the room without windows.

Perfect location

Stayed in January 2025

The rooms are small, but for the price, standards and location I have no complaints.

Great location and comfortable beds; helpful staff.

Stayed in November 2024

I would gave loved a window that I could see through!

Location, location, location. A solid choice for single travelers who plan to spend little time in the room. Terrific staff.

Stayed in January 2025

The bed was the most uncomfortable bed we have ever slept in and did not have a good sleep at all

Lovely helpful staff, very clean. Great location

Stayed in January 2025

Room is a bit small. Apart from that , everything else is perfect.

Location is very good . Clean, nice stuff, friendly atmosphere.

Stayed in January 2025

The shower was a little tired and needed some work done. The pillows were very good and felt cheap.

Great location, close to Trafalger Square and theatres Modern rooms, compact but up to date

Stayed in January 2025

Great location. Tiny room but that's to be expected. However its fully kitted out and ironing board was ready for me as requested.

Stayed in January 2025