Breakfast was lovely, although we had to wear a mask to go up to get cereal etc, a note on the website indicating this would have been useful. Staff were great and very friendly

Stayed in May 2022

The communication with Joy and Diane was before my stay was excellent. I was warmly welcomed and nothing was too much. I would definitely recommend to others and will definitely stay again.

Stayed in March 2025

The management is there to catch you for any $$ that can be extracted from you. I was charged not only the 10 pounds luggage storage fee (after checking out) but also a full additional night simply because I accidentally took keys with me when checked out in the morning. The room was left open so cleaning should not have been impacted. It's low season and the guesthouse was not full so no lost opportunity of making money was caused. Yet the management charged me a full additional night of stay when I returned to pick my luggage up and to catch my train to London at 2pm. How unfair that was.

The facility is ok. It is one block from the board walk and about 10 mins walk from the train station.

Stayed in October 2024

I found Nothing wrong.

It's a lovely place to stay. And joy is always cheerful and happy.and so welcoming.

Stayed in October 2024

My room was at the very top of the house, which was perfect for me, but might be a struggle for those less mobile (no lift) - would opt to stay in it, again, as I like rooms high up, and it was facing forward, and was quiet.

The staff I met were really pleasant and helpful (finding somewhere nice to eat - the recommended place (Sabeidee Thai) was perfect), and just a 2 minute walk away. There's a nice lounge area to chill in, and free overnight parking a 2 minute stroll. Location is great, with the seafront a 3-4 minute walk away, and the pier a further 5 minutes. The room was compact, and fine for me, bed was very comfortable. I believe one can arrange for breakfast by prior notification, but I chose to go to a nearby café.

Stayed in September 2024

Cold shower

Clean

Stayed in August 2024

Very clean, lovely comfortable extra large bed. Lovely welcome by the host.

Stayed in July 2024

lovely little room, perfect for a single person for a 1 night stay. Was in a great location, so close to the town centre & the beach. Staff were very friendly & couldn't have done more for me, to make me feel welcome & safe during my stay. Would highly recommend & would stay again if I'm passing through Eastbourne!

Stayed in July 2024

I only had a shower in my room and there wasn’t enough room to move. I thought I’d paid for breakfast on booking through yourselves only to be told it was room only. I thought I paid way too much.

The staff were lovely particularly Joy.

Stayed in June 2024

Paying a deposit of £100 for potential damages

Location

Stayed in June 2024

Great location from the town centre, only about a five minute walk. Bedroom very clean and the bed is super comfy (I like a firm bed). It makes a change for the receptionist (I think she was the proprietor) take time and have a chat with you and made me feel very welcome. Would recommend without a doubt.

Stayed in June 2024

Warm, friendly welcome. Lovely clean room and comfortable bed. Cheerful atmosphere.

Stayed in May 2024

Although we appreciate it is an old building we felt it certainly should not be classed as a four star accomodation

Position was good

Stayed in May 2024

Cheerful welcome, lovely room and very comfortable bed.

Stayed in May 2024

I choose the accommodations as it included breakfast. Apparently not and it’s a booking.com issue despite there also being posters up at the guest house saying about breakfast

Accommodation was clean and comfortable

Stayed in April 2024

I didn't like the fact that I've paid to stay somewhere and had to pay to go and stay at the Premier Inn instead because they didn't open their doors for us. Refusing to refund too.

I wasn't given the opportunity to like anything because the owner never opened the door to let me check in.

Stayed in March 2024

Nothing

Lovely to have a return visit to this wonderful property and to see Joy again, comfortable stay and such a great host as always xx

Stayed in April 2024

Everything good.

Lovely location for easy access to town,seafront and theatres.

Stayed in December 2023

Joy was the perfect host - incredibly friendly and welcoming - such a lovely Guest house I would definitely return - it's perfect for anyone working at the Devonshire Park / Congress Theatre 🎭

Stayed in November 2023

Joy, who is running the guesthouse is a welcoming person. And I was surprised how cosy and clean the rooms were. There is a mini library aswell , a nice "livingroom/community room, alltogether I was glad i ahve choosen thsi location to stay.

Stayed in October 2023

Nothing

Loved everything

Stayed in September 2023

The breakfast was lovely and the Joy was so friendly and helpful.

Stayed in August 2023

Host was unwelcoming, rude, confrontational and a liar. They should not be in hospitality! Bunk bed in family room was dangerously unstable. Would have left immediately but room was non refundable.

Room was clean.

Stayed in August 2023

I was made to feel so welcomed on arrival, Joy, is a very kind and considerate host, and my needs were met in a pleasant manner. I felt like a family member staying over for the weekend. Everything was on point from the room, towels, special additions (soap, cream, cotton wool), quality tea, coffee in the room, excellent WiFi, to be honest, i have stayed in many guest houses for weekend trips and i never experienced this exceptional quality and especially for the cost!! I am looking forward to returning to Eastbourne as The Berkley has a major input in this choice.

Stayed in August 2023

Nothing

Joy was genuinely interested in her guests and making sure they had a good experience, both at the guesthouse and in Eastbourne itself. She was always available to help. The breakfast was yummy and cooked to order. The rooms were spotless and the lounge was a delight to read in. Great for the beach and the theatre Would defiantly stay again

Stayed in August 2023