Hotel doors need a fresh paint Breakfast rooftop is amazing but need to offer more variety

The location is wonderful in the center and everything is close by walking distance The room is so spacious

Stayed in January 2025

Bathroom

Stayed in February 2025

The hotel location is fantastic. Right on Freedom Square, near Rustaveli Avenue, close to Galeria Mall, restaurants and bars. The staff was great. Special thanks to Saba at reception. Breakfast was served in an individual tray, with great presentation and variety of food (warm bakery, fresh fruits, juice, eggs). The room was nice, with a very comfortable bed and good sound proofing.

Stayed in January 2025

I recently stayed at the Monograph Freedom Square in Tbilisi, and my experience was a mix of excellent and disappointing aspects.However, my experience was marred by the behavior of the reception staff. Unfortunately, they came across as rude and seemed to harbor a bias against certain communities or individuals. I found this attitude to be not only unprofessional but also unsettling. In my extensive travels, I have never encountered such behavior at a hotel reception. It's a shame, as the hotel itself has a lot to offer. I hope the management takes steps to address this issue and provide a more welcoming experience for all guests.

The location of the hotel is superb, with easy access to all major attractions. The rooms and amenities were also top-notch, making for a comfortable stay

Stayed in November 2024

Floors of the room require good cleaning cream colour floors with black marks make you feel uncomfortable. Breakfast wasn't as in 5 stars. Overall, the hotel is not 5 stars at all!

The location of the hotel was very good 👍. Furniture was very soft and tidy! .

Stayed in November 2024

The breakfast was poor. No assistance to carry the laugage. No cleaning or changing the towels

The location is more than perfect

Stayed in November 2024

I’m not sure why this is rated as a 5-star hotel. It didn't even have basic amenities like toothbrushes in the bathroom, and we had to call for everything else, such as an iron or hairdryer. Our room was in an upper section of the floor, so we had to carry our suitcases up the stairs since the lift only reached the main floor area—not ideal if you have heavy bags. During check-in, when we were making the payment for our stay, we were prompted to tip the reception staff. I found this very unusual, as we had just arrived and hadn't yet interacted with the staff enough to warrant tipping. Additionally, the choice of a cream carpet in the room seemed unwise, as it was very dirty. Overall, I feel only the location deserves a 5-star rating.

Location is good as it is right on the freedom square.

Stayed in October 2024

There was no porter for luggage.. there was no shattaf in the toilet ... I think many Muslims and non Muslims are now tending to stay in hotels where they have water cleaning shattaf next to the toilet seat .

The location was excellent 👌... the staff were pleasant and cooperative.. rooms were very comfortable..breakfast was good... bathroom amenities were excellent... in general our stay was very comfortable and pleasant..

Stayed in November 2024

The hotel is really not 5 stars For two days we didn't have hot water in the shower, we alerted the receptionist in the evening of the first day and he said it was taken care of, but on the night of the second day there was still no water, just a shame that in a hotel that defines itself as a 5 star, we couldn't shower for two days and all they had to say was sorry. Only after we argument with them and told them that it's disrespectful to tell the customer just sorry after two days he didn't shower ,they give us 10% and that too only after a fight and in an unserviceable and angry way The clerk who took care of us was not professional and did not give service like a 5 star hotel should give in such a case I really do not recommend

The location In addition, the hotel has a rooftop restaurant with a nice view

Stayed in November 2024

1) Breakfast starts at 8 2) carpets in the room are white , full of stains n smell. If they can change that or clean them this hotel is a home run.

Great hotel, great staff, great location.

Stayed in October 2024

Rules around lage chec out is completely out of sync.

Location is great.

Stayed in October 2024

Not very clean Staff are not cooperative Not friendly Very Costly

Good location

Stayed in October 2024

Until 00::00 you will can't sleep because there a lot of noise outside the hotel (homlesses singing and dancing loudly until 00:00 all day )

The location is very good

Stayed in October 2024

No parking

Location

Stayed in September 2024

The front desk staff were friendly and helpful, although not exceptionally attentive. Check-in and check-out were smooth, but they didn't go above and beyond. Housekeeping services were available only between 9 am and 6 pm, which seemed a bit restrictive.

I recently stayed at MONOGRAPH and had a mixed experience. The hotel's location is undoubtedly its strongest selling point - right in the city's heart, surrounded by plenty of restaurants and attractions.

Stayed in September 2024

Cleaning

Location

Stayed in September 2024

No help with luggage

Location is good, nice hotel

Stayed in September 2024

The ac don’t work well, if you want to sleep in cold room don’t even try to book a room, it was so humid in the room , plus when you do a check out they let you wait until they call the room service idk why is that

Overall is great , good decorating and nice stuff

Stayed in August 2024

location is excellent

Stayed in August 2024

The carpets were stained a lot. Giving the rooms and hallways a dirty look. The doors to the rooms could do with a different colour from the walls.

The proximity to the centre of the city. The rooms and facilities are great.

Stayed in August 2024

Carpet in the room was dirty, no help with cases as when we got out of the lift we had several steps up to the room, cleaners were very good as were the reception staff, but whoever you spoke to on the phone was very rude… also while we were there there was a rave on the rooftop bar. This should be mentioned beforehand and music every night outside our window from 7 pm till 11 pm.

The location

Stayed in August 2024

Hard communication, staff don’t understand english Lots of stairs and no one to help with luggage

Good location

Stayed in July 2024

Despite no smoking in the rooms, there is a strong smell of cigarettes [staff probably smokes in the utility stairs and it go through the vents to rooms]. Windows are not sound-proof, and loud music can be heard inside room.

Location is great. Staff is great and accomodating. Curtains are great - keeps all light out. Bed very comfortable. Food and cocktails at Terrace restaurant are good. [breakfast not great]

Stayed in August 2024

Stains on the carpet in the room Basic breakfast where you have to pay for coffee from the coffee machine

Superb location View from terrace

Stayed in July 2024