Indoor swimming pool doesn't have jacuzzi and the number of chairs in outdoor swimming pool wasn't enough and we had to sit on soft chairs

Staff were so friendly and polite and they bring you every thing you want

Stayed in August 2023

- Wifi was with no password and wasn’t working when sitting close to the windows. - TV had limited English options (mainly news) and no Eng movie channels. - While room was very big, we had a very small mirror located next to bathroom door and as a result it was hard to look on it. - If you don’t leave a deposit they lock your fridge. - Gym was very small and got very hot when 1 extra person was there. In the morning the sun hits it so you can’t use everything. Also it’s located on the top floor - I don’t love heights so found it bit scary.

Location is great, and it’s a hotel that can arrange stuff for you on time. We asked for a car & driver to do a day tour outside of Tbilisi and they arranged it in 1h. Maria, our driver, was also excellent and very professional. Really liked the big room and the 24h room service. Cleaning was also excellent.

Stayed in August 2023

Nothing I did not like! They made our stay extremely joyful

Will definitely recommend this hotel! A great place, location, facilities, cleanliness, views and wonderful and extremely helpful staff and services!!! You will not regret it

Stayed in July 2023

Nothing

Dining , location , staff

Stayed in August 2023

The pool bar staff were a bit slow at clearing up!

Room lovely. Pool great and breakfast great

Stayed in August 2023

Nothing

Location and neatness

Stayed in July 2023

There is a disco down in the street with loud music until 3am on Friday, and 5am on Saturday. The sound insulation is great, still we were able to listen the continuous deep beats. We were afraid our 2 years old daughter would wake up

Huge room, super comfy, and all staff super attentive. We got a complimentary room upgrade. Breakfast and terrace are out of this world. Really good location

Stayed in July 2023

George at the reception was extremely helpful and friendly

Stayed in July 2023

Really nice hotel in the city center worth the money paid 100%

Stayed in June 2023

nothing

everything

Stayed in June 2023

Nothing

Outdoor pool a little windy and cold Indoor pool spa sauna amazing Great money exchange for casino Excellent staff

Stayed in July 2023

Nothing

Everything ♥️♥️

Stayed in July 2023

The toilet is located inexplicably far from both the bedroom and the bathroom. There is a lack of functional, comfortable places to actually sit and relax in your room, as the two couches are bristly and uncomfortable. We had to call three times, and wait over an hour, to get a pillow brought up to our room for my pregnant wife.

The Oasis Pool Club is fantastic, the food served at both Umami and Felini were delicious, and the view from our room was impressive. The bed was comfortable and both the bath and shower were terrific.

Stayed in July 2023

One of the best experience i had. Thanks a lot to nick from reception. He helped me a lot.

Stayed in July 2023

The fitness club little bit poor with bad air conditions

High facilities, new and clean, great rooms. The superior room is better than the junior suite.. do not apgrate

Stayed in July 2023

Breakfast was okay. The spa was okay. Rooms could use better sitting options.

The staff was very helpful and friendly. George at reception was particularly a great help. The beds are comfy and the shower is good. Location is excellent. View from the hotel is great.

Stayed in June 2023

rooms do not have comfortable seating areas even the suite we stayed in has practically no comfortable seating area - sofas are needed rooms have little space for clothes - no drawers, small closet space, ... overpriced compared to other accommodation

Location and view Good restaurants Hotel facilities are good

Stayed in June 2023

blackout curtains could have been better

Most everything. Good room, good breakfast

Stayed in June 2023

That there is a coffee shop other than the one in first floor which is always full Other thing The lobby has no comfortable seats to sit if you waiting for your friends The sofas in the lobby not good at all for Sitting!!

Very comfortable

Stayed in June 2023

Amazing view

Stayed in June 2023

door in bathroom can’t be lock

swimming pool, breakfast, view

Stayed in June 2023

I booked Premium room with high floor room. They gave me lower floor and I felt there was discrimination as it was booked thru 'Booking.com'. Later I discovered there were definitely vacant rooms they could have given us. I had specifically requested higher floor in my comments during the booking process. Booking.com should have a strong priority with these hotels and the Front desk staff should be made aware. Later they said that coming days we could change, but after unpacking, you cannot quickly shift.

Good location, beautiful view from the room. Breakfast was good. Amenities are good.

Stayed in June 2023

mini bar was looked

staff, swimming pool, room

Stayed in June 2023

The seating around the bedroom. Two comfortable chairs with a table would be better that the long Lshaped bench.

Stayed in May 2023

nothing

location

Stayed in May 2023