38 Alexandre Dumas Street, 0105 Tbilisi City, Georgia
#475 of 649 hotels in Tbilisi City
Guests' ChoiceBased on 414 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.0
Staff
8.8
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 4 April 2025
Ajay
United Arab Emiratesmattress pillows
Stayed in April 2025
Reviewed: 27 March 2025
Dolyfares
United Arab EmiratesStaff were very nice and accommodating. The reception lady is super sweet and helpful. The location is the best as it's near everything and there are plenty of attractions and restaurants in the area. Hotel room was clean and comfortable, you can find everything you need in the room. Breakfast was bad. Poor varieties and quality of the food. The buffet was less than basic and the service wasn't the best. I suggest they should work more on their FnB service.
Stayed in March 2025
Reviewed: 24 March 2025
Wolfgang
South AfricaStaff and service at breakfast was slow
Staff at reception ( Rusi and Aliena) was very attentive. Very modern and arty installation. Large room
Stayed in March 2025
Reviewed: 4 March 2025
Lav
United Arab EmiratesBreakfast should more option and more varieties
Stayed in February 2025
Reviewed: 24 February 2025
Aj
Greeceit would be helpful to know in advance if early check in is possible - especially if you arrive at 6 am, the hotel should know if early check in is possible or not- obviously totally ok to charge a fee for that. had to wake up the porter in another hotel a few meters further to get some hours of sleep before I could check into the hotel I had originally booked. Completely unnecessary for me such a welcome! the rooms are simply but discreetly furnished, but unfortunately the lighting has been neglected 2 table lamps and none worked. room smelled good, only an unpleasant garlic cloud came out of the fridge
Location is great Size of the rooms wallpaper in the room staff friendly and helpful
Stayed in February 2025
Reviewed: 17 February 2025
Mehmet
CyprusNoise and breakfast
Location was nice
Stayed in February 2025
Reviewed: 28 January 2025
Lyndon
Italythe breakfast staff - we stayed 2 days first day 15 minutes late 2nd day the breakfast wasn’t even ready at 8:30 - the room amenities wasn’t all there we had to call several times to get the robes, shaving essentials etc.
rosy was very helpful and good reception staff are nice they will help you our room view is also nice with balcony location if you’re walking towards old town is very nice
Stayed in January 2025
Reviewed: 28 January 2025
Mohamed
United Arab EmiratesBreakfast is poor , very limited options.
Location is great
Stayed in January 2025
Reviewed: 27 January 2025
Shai
IsraelNoise from the main road . Breakfast served very late and very poor. Instead of improving since our last stay at jan-24, breakfast got worse .....
Great location. Spacious rooms
Stayed in December 2024
Reviewed: 10 January 2025
Oleg
ArmeniaOne day breakfast was not ready on time. Food serving was delayed by 1 hour. Personnel was late. Bread, fruits were literally dead. Quality of breakfast is very low.
Location
Stayed in January 2025
Reviewed: 2 January 2025
Mera
United Arab EmiratesNo view and internal activity
The location in the center .. easy to walk to activity around
Stayed in December 2024
Reviewed: 31 December 2024
Christina
CyprusVery poor breakfast
Clean and big rooms, very helpful and friendly staff, and good location close to everything.
Stayed in December 2024
Reviewed: 24 December 2024
Bora
TurkeyWalls are thin so you can here people next room
Location, staffs , clean Vazko good person in reception helps for everything
Stayed in December 2024
Reviewed: 23 December 2024
Z
United Arab EmiratesThe hotel entrance is difficult to reach with van , so not very comfortable for families with kids, but would recommend it for adults
The hotel rooms are clean and comfortable, easy to go to liberty square and old Tbilisi by walking
Stayed in December 2024
Reviewed: 23 November 2024
Janet
AustriaThe rooms facing the streets were rather noisy if you have a light sleep ask for a quiet room
Beautiful Hotel, very elegant clean, staff is extremely helpful professional and polite
Stayed in October 2024
Reviewed: 30 October 2024
Gorazd
SloveniaBreakfast is very poor, this is norhing from breakfast…..sory, but this is nothing. The Staff by the breakfast into the Restaurant is not professional, realy.
Location into the center of Town and 2 parking space.
Stayed in October 2024
Reviewed: 21 October 2024
Aurora
KazakhstanThe room was located on a very central and noisy street, and the road surface was very noisy: it is difficult to sleep peacefully in that room (the junior one)
Stayed in October 2024
Reviewed: 1 October 2024
Tamar
IsraelIt was an amazing experience. The location of the hotel is great, in the heart of the old town and yet very peaceful. Everything was within walking distance, all the sights and interesting places. The staff was friendly, helpful and very hospitable, especially Waho and David. Housekeeping was perfect, breakfast was quite hearty. The only thing we wish there were mirrors in the room, it would be more comfortable that way. If we visit this city again we will definitely stay at this place.
Stayed in September 2024
Reviewed: 30 September 2024
Garbis
ArmeniaThe toilet didn’t have a bidet , so every time we pooped we had to take half shower to clean up . The towels were old and threading out .
Location is amazing , decoration was modern , breakfast was simple and excellent, staff in the reasturant are friendly and helpful, check procedure fast easy .
Stayed in September 2024
Reviewed: 28 September 2024
Moshe
BulgariaBreakfast
Location and staff
Stayed in September 2024
Reviewed: 27 September 2024
Moshe
BulgariaThe breakfast is poor
Location and the staff
Stayed in September 2024
Reviewed: 13 September 2024
جبراللاب
OmanLocation is close to everyghing you may think about.Staff are very nice and helpful David , Rusi and Alina.
Stayed in September 2024
Reviewed: 11 September 2024
Yevgeniya
United Arab EmiratesAt night is very noisy from downstairs restaurant, the street at night is very noisy and windows aren't soundproof. Breakfast is very poor. Staff in the restaurant is not friendly.
Spacious room, very clean, location is very convenient
Stayed in September 2024
Reviewed: 30 August 2024
Gülşen
CyprusMore vegetable and fruit variety
More than Adequate
Stayed in August 2024
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