Reviews of Divani Caravel 5 stars
2 Vas. Alexandrou Ave, Athens, 16121, Greece
#274 of 480 hotels in Athens
Guests' ChoiceReview score
Based on 892 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.7
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Facilities
8.5
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Staff
9.1
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Value for money
8.0
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Free WiFi
9.1
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Reviewed: 10 September 2022
Mohammed
Saudi Arabia7 reviews1.0“bad hotel”- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
super bad service, no iron no room service after a certain hour. food came super cold by the same person who got my luggage
super bad service
Stayed in September 2022
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Reviewed: 9 September 2022
Jacob
United Kingdom6 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 5 nights
Staff were not very friendly or helpful
Pool on the roof, breakfast, location
Stayed in September 2022
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Reviewed: 6 September 2022
Andrea
Italy9 reviews2 helpful votes7.0“Very professional”- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything perfect
Amazing service
Stayed in August 2022
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Reviewed: 1 September 2022
Salim
United Kingdom9 reviews1 helpful vote7.0“nice hotel , friendly staff”- • Leisure trip
- • Family with young children
- • Essential Triple Room
- • Stayed 2 nights
- • Submitted via mobile
charged for city tax although it was included in my booking
clean and close to centre
Stayed in August 2022
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Reviewed: 1 September 2022
Tatiana
Moldova13 reviews7.0“Many visitors, lack of staff for room service and lack of clean linen and supplies.”- • Leisure trip
- • Family with young children
- • Essential Triple Room
- • Stayed 7 nights
Change of linen: our family of three rested for 7 days. At our request, it was possible to change the linen for all family members, but only two out of three were changed. On other days, the linen was not changed, but only turned over to the other side. Bath accessories brought by accident.
design of the room and all areas of the hotel, swimming pool, 3 cozy bars, gym with showers, good sound insulation
Stayed in August 2022
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Reviewed: 25 August 2022
Pscy
Cyprus75 reviews10 helpful votes4.0“A 2 star airport hotel is more welcoming”- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Rudeness reception, no professional barman, unacceptable at a 5 stars hotels
Breakfast and room size
Stayed in August 2022
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Reviewed: 25 August 2022
Ahmed
Malta1 review1.0Very poor- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 1 night
- • Submitted via mobile
Beds
Bad
Stayed in August 2022
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Reviewed: 12 August 2022
Dameili
United Kingdom12 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 4 nights
The staffs are not very helpful. I asked for an iron and iron board one day as these are not provided in room. I called many times to the reception and the staff told me that they are making an exception for me by providing the iron and iron board but still I did not get them before I had to leave for a dinner party.
The location is good, about 10 minutes drive or 20 minutes walk to Acropolis but it is not as crowded and touristy as Plaka or other areas near Acropolis.
Stayed in August 2022
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Reviewed: 12 August 2022
Mats
Norway25 reviews1 helpful vote7.0“Nice hotel, but have met more accomodating staff”- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff could have been a bit more friendly accomodating - they were all nice people but I would expect more from a 5-star hotel
Very nice rooftop pool area, nice and clean facilities
Stayed in July 2022
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Reviewed: 7 August 2022
Alberto
Spain119 reviews22 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 1 night
Too noisy. You can hear too much noise from the corridor when you are in the room (lift, people talking loudly, cleaning staff…). Very disappointing.
Nice views from the top of the building. Nice room. Confortable bed. Some staff nice, some really not.
Stayed in August 2022
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Reviewed: 6 August 2022
Thanos
Greece22 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Essential Triple Room
- • Stayed 1 night
- • Submitted via mobile
Very dissatisfied. When a double bed is not at all available, it should be clearly mentioned in the Booking details. Had I known from the beginning that there were just two single beds brought together to form a double bed, I would have not booked at Divani at all.
Stayed in August 2022
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Reviewed: 5 August 2022
Lilie
Canada18 reviews2 helpful votes5.0“I wasted my money.”- • Leisure trip
- • Solo traveller
- • Superior Room
- • Stayed 7 nights
- • Submitted via mobile
No way it’s a 5 star hotel! Hasn’t been updated since the 80’s. Rooms not always cleaned. Pool had black dirt ring around it. Breakfast was ok. Lobby always packed with teams of flight attendants. Tiles dirty and cracked in the bathroom.
location
Stayed in August 2022
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Reviewed: 1 August 2022
Talal
United States12 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The service in the reception
The area
Stayed in July 2022
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Reviewed: 29 July 2022
Gerd
Germany25 reviews1 helpful vote7.0Good- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
21€ for parking (plus tip) seems a little steep. Room was loud (windows not insulated and even though I was on the sixth floor, the traffic kept me awake. In addition the AC was too loud.
Stayed in July 2022
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Reviewed: 24 July 2022
Azad
United States10 reviews5.0“nothing to write home about”- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
breakfast wasn’t included for a couple 65€ for eggs & Bacon 😳
location
Stayed in July 2022
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Reviewed: 22 July 2022
Chrysis
Cyprus8 reviews1 helpful vote5.0Passable- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 2 nights
staff approach not kind
Stayed in July 2022
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Reviewed: 19 July 2022
George
United Kingdom34 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 5 nights
- • Submitted via mobile
Desperately needs renovation, not a 5 star service, the bar at the pool had the worst service, nobody would take orders from tables, one man was constantly moving begins the bar, god knows what he was doing, but never bothered to take any orders. This happened 3 days in a row. The staf looked borderline indifferent. Might have been 5 stars 20 years ago, definitely not now.
Good location quiet
Stayed in July 2022
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Reviewed: 16 July 2022
Oren
Israel105 reviews25 helpful votes6.0“No need”- • Business trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Rude staff. Unpleasant
Nothing
Stayed in July 2022
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Reviewed: 14 July 2022
Matthieu
France1 review4.0“Bad value for money”- • Leisure trip
- • Couple
- • Essential Double or Twin Room
- • Stayed 5 nights
The service was very bad. We had to wait for 3 hours to get a room. We were not even offered coffee, tea or water when waiting after a long flight.There was no water in the room. The room is pretty old-fashioned. For a 200 euros / night hote, we could expect better.
Location is good and they got me print documents for free.
Stayed in July 2022
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Reviewed: 9 July 2022
Samer
United Arab Emirates15 reviews5 helpful votes7.0“Normal experience nothing special”- • Leisure trip
- • Family with young children
- • Essential Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff not very great or friendly very busy
Very over rated just a normal big hotel the best part was the breakfast. Rooms are average, amenities very normal nothing impressive I think its a bit expensive for what it is staff are not very friendly, very busy hotel I don't will go back again, location is good but you need a taxi to go to down town or shopping areas
Stayed in July 2022
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Reviewed: 7 July 2022
Mary
Bahrain12 reviews1 helpful vote7.0“Excellent staff and service albeit a little dated.”- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 1 night
- • Submitted via mobile
Rooms dated, bath tub too small.
Excellent staff and location was great.
Stayed in July 2022
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Reviewed: 5 July 2022
Loukas
Australia40 reviews9 helpful votes7.0“it was ok but could have been better”- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 2 nights
reception staff were a little rude and my room wasn't cleaned properly. eg didnt finish making the bed, no coffee replaced. pool staff were run off their feet because they were understaffed and yet were very pleasent
pool area
Stayed in July 2022
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Reviewed: 1 July 2022
Bryan
United States6 reviews6.0“It was ok”- • Leisure trip
- • Group
- • Superior Room
- • Stayed 2 nights
- • Submitted via mobile
Photos online are a misrepresentation of what the hotel rooms look like. I thought i walked into the 80's.
Location was great.
Stayed in June 2022
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Reviewed: 1 July 2022
David
Austria1 review6.0“it was ok.”- • Business trip
- • Solo traveller
- • Essential Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
breakfast. watered down orange juice. every table was covered in dirty plates, two staff and a maitre d’ getting a coffee was a task, getting a glass for watered down o j was a task, whole breakfast purely laid out. too people v staff numbers - food was bland and cold. i was given a 2 level upgrade I would not have like to have seen my normal room if that was a 2 level upgrade - for 230 euros it was disappointing
staff were courteous and helpful
Stayed in June 2022
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Reviewed: 25 June 2022
Bertrand
France52 reviews5 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 2 nights
- • Submitted via mobile
expensive for what it is - not a 5 stars hotel
Stayed in June 2022
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