Reviews of Hyperion City Hotel & Spa 4 stars
El. Venizelou 75-79, Chania Town, 73132, Greece
#47 of 139 hotels in Chania Town
Guests' ChoiceReview score
Based on 984 hotel reviews
9.3Score breakdown
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Cleanliness
9.7
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Comfort
9.6
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Location
9.1
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Facilities
9.4
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Staff
9.6
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Value for money
9.1
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Free WiFi
9.4
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Reviewed: 5 November 2022
Suzanne
United Kingdom27 reviews9 helpful votes10“Excellent hotel in a great location. Wonderful breakfast, exceptionally clean, comfy bed and great shower.”- • Leisure trip
- • Couple
- • Triple Room with City View
- • Stayed 2 nights
- • Submitted via mobile
We liked everything except for the choice of TV channels which did not have any English options apart from Sky News. Our previous hotel at another resort had Netflix which was great.
The staff were friendly and so helpful. Our room was upgraded which was a lovely touch and our room was beautiful. Great location.
Stayed in November 2022
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Reviewed: 4 November 2022
Imelda
Ireland3 reviews9.0“Would recommend this hotel when staying in chania.”- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Very pleased with everything, pool area a little small but then it is a city hotel, and plenty of beaches to avail of instead.
Fabulous friendly staff, great location, lovely breakfast, everything was super.
Stayed in November 2022
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Reviewed: 2 November 2022
Tatiana
Finland4 reviews10“Exceptional! Amazing hotel in a great location”- • Leisure trip
- • Group
- • Triple Room with Sea View
- • Stayed 5 nights
The bed was a bit too soft for my taste. The only thing that was not very tasty on the dinner menu were desserts.
Beautiful hotel in a good location, close to the beach and the old town. Our room with sea view was amazing! Excellent buffet breakfast with lots of choices, lunch and dinner options were also great and reasonably priced. Staff was very helpful and friendly. Everything was excellent!
Stayed in October 2022
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Reviewed: 2 November 2022
Lisa
United Kingdom2 reviews10“absolutely amazing stay! Superb will come again :)”- • Leisure trip
- • Couple
- • Suite with Mountain View
- • Stayed 2 nights
- • Submitted via mobile
I would have appreciated if they could have labeled what foods were vegan and provide more vegan options in the breakfast particularly in the hot food section
Absolutely everything! The room was amazing! And the Jacuzzi was just a complete treat to have access to in our room. Everything about our stay felt like we were pampering ourselves. It felt like an oasis. Such lovely staff. Outstanding ladies at the front desk, they were so kind and helpful. We loved the balcony with the mountain view in the distance. We also loved the breakfast spread every morning and upon arrival on our check in day we got two vouchers for a free cocktail at the bar :) We absolutely loved our stay and we would recommend to everyone :)
Stayed in October 2022
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Reviewed: 1 November 2022
Aleksander
Poland54 reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Triple Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Lovely hotel, its staff is very polite, the location is excellent, very clean and comfortable in the room. Everything is perfect, thanks to the team that works on it!
Stayed in October 2022
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Reviewed: 30 October 2022
Maia
Greece64 reviews36 helpful votes10“The best hotel in Chania”- • Leisure trip
- • Family with young children
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
I didn't like the spa!!!I had an accident there
Brand new, modern and beautiful hotel!Great staff, everyone is so kind!!!Good location, walking distance to the beach and old town, complimentary espresso coffee,wine,fanta,water,wellcome drink.Huge Tv-Samsung.Very comfortable bed.Nice shower.Thank you for the late check out!!!
Stayed in October 2022
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Reviewed: 27 October 2022
Dee
United Kingdom2 reviews10“Hyperion did not disappointed great location and beautiful hotel with friendly staff”- • Leisure trip
- • Couple
- • Double Room with Pool View
- • Stayed 1 night
Good selection
Stayed in October 2022
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Reviewed: 26 October 2022
Shelly
United States49 reviews7 helpful votes10“Beautiful hotel in a great location”- • Leisure trip
- • Group
- • Double Room with Pool View
- • Stayed 1 night
Hyperion City Hotel & Spa is a very nice hotel in Chania. The hotel staff were very helpful and accommodating. The hotel is nicely located close to the beach, a quick 5 minute or less walk. The hotel restaurant was very good. We enjoyed lovely cocktails and dinner, as well as breakfast at the hotel. All were delicious. There are many restaurants within walking distance as well as shopping and sites.
Stayed in September 2022
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Reviewed: 26 October 2022
May
United Kingdom15 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 5 nights
- • Submitted via mobile
The breakfast was excellent, great selection! Staff were very welcoming and friendly. Great location for restaurants and the small beach nearby. Would stay again!
Stayed in October 2022
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Reviewed: 22 October 2022
Εμμανουέλα
Greece2 reviews9.0“I loved it”- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
architecture, the friendly and helpful stuff, the facilities
Stayed in October 2022
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Reviewed: 19 October 2022
Margaret
United Kingdom66 reviews8 helpful votes10“Great hotel in Chania”- • Leisure trip
- • People with friends
- • Triple Room with City View
- • Stayed 7 nights
- • Submitted via mobile
There was nothing to complain of, it was all good!
Lovely staff, beautifully designed simple elegant rooms etc with all mod cons!
Stayed in October 2022
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Reviewed: 18 October 2022
Wassim
Lebanon12 reviews14 helpful votes10“Perfect location in Chania, very welcoming and friendly staff.”- • Leisure trip
- • Couple
- • Double Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
The hotel is in the center of Chania, close to the old town and to the bus station. The staff are very friendly and helpful. The room are clean and spacious. The breakfast was a buffet, lots of choice and tasty.
Stayed in October 2022
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Reviewed: 16 October 2022
Ben
United Kingdom69 reviews23 helpful votes10“Great hotel in Chania”- • Leisure trip
- • Couple
- • Triple Room with Sea View
- • Stayed 5 nights
- • Submitted via mobile
Very nice and modern. Good location, only 10/15 mins walk into the centre. Staff very helpful & decent breakfast.
Stayed in October 2022
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Reviewed: 15 October 2022
Norman
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Superior Suite with Sea View
- • Stayed 4 nights
All the staff from reception, bar and spa were all very welcoming and made me us feel comfortable from the day we arrived. Special shout-out to Stefano who made an impression and always very playful with my 2 year old daughter whenever we see him. The location is perfect; only a few minutes walk to the harbour and lots of bars/restaurants nearby. Our room was exceptional, we stayed on the 6th floor and had an amazing sea view. The hotel as a whole is very clean and modern.
Stayed in October 2022
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Reviewed: 12 October 2022
Craig
United Kingdom75 reviews22 helpful votes9.0“Superb”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Nothing.
A really nice hotel close to a nice seafront area. Staff were top notch.
Stayed in October 2022
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Reviewed: 11 October 2022
Diane
Australia4 reviews10“Amazing stay at this amazing hotel. We stayed for 7 nights and loved every minute. We will return!”- • Leisure trip
- • Family with young children
- • Triple Room with Sea View
- • Stayed 7 nights
The breakfast variety was excellent with the food being topped up continuously throughout the breakfast service. The quality was excellent and fresh local products available. Lovely setting also for breakfast, very quiet and relaxing.
Stayed in September 2022
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Reviewed: 10 October 2022
Au79
Austria57 reviews7 helpful votes8.0“Very good hotel, but...”- • Family with young children
- • Triple Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Two room on the main street were very noisy. You can hear every vehicle passing by. Sofa bed - POOR quality, breaks one's back. Charged 15Euros/per person for entrance to the jacuzi for one hour - outrageous! Even requested to pay in cash without providing any receipt.
New, clean, nice design, specious rooms, excellent location just 50 meters from the sea walkway, very good breakfast, helpful receptionists (Katherina & Petra), on premise parking (though very narrow).
Stayed in October 2022
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Reviewed: 9 October 2022
Stuart
United Kingdom24 reviews5 helpful votes9.0“Outstanding”- • Leisure trip
- • Couple
- • Double Room with Pool View
- • Stayed 7 nights
- • Submitted via mobile
Proximity to neighbours was a very minor mark on an excellent stay.
Excellent all round experience.
Stayed in October 2022
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Reviewed: 9 October 2022
Taylor
United States6 reviews10“wonderful, would definitely recommend”- • Leisure trip
- • Couple
- • Double Room with Pool View
- • Stayed 2 nights
- • Submitted via mobile
very clean, kind service, facilities felt new
Stayed in October 2022
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Reviewed: 8 October 2022
Khouri
Cyprus8 reviews9.0“My stay was comfortable”- • Leisure trip
- • Family with young children
- • Triple Room with Sea View
- • Stayed 5 nights
- • Submitted via mobile
As a four star hotel I found it of a very good standard
Breakfast was very good
Stayed in October 2022
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Reviewed: 8 October 2022
Aaron
United States5 reviews8.0“Great stay, probably would stay closer to old town next time.”- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
A little far from old town, however still walkable. No on-site parking.
The room and view was great, the breakfast was amazing!
Stayed in October 2022
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Reviewed: 6 October 2022
Daisy
Germany15 reviews10Exceptional- • Leisure trip
- • Couple
- • Triple Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Excellent service and central location. We stayed here the days leading up to our wedding and the Hyperion team went above and beyond to welcome us - even surprising us with a room upgrade which was decorated with balloons and congratulatory gifts. It was very beautiful and we so grateful to everyone especially George (the CEO) who made it possible for us to have our wedding stationary preshipped to Greece ahead of our wedding day. We will definitely return to this hotel whenever we come to Chania.
Stayed in September 2022
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Reviewed: 5 October 2022
Jennifer
United States1 review10“Wonderful stay, the staff are very friendly and helpful. Breakfast offering was abundant. the rooms are very clean and t”- • Leisure trip
- • Solo traveller
- • Double Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
The property was very clean and modern. the location was ideal.
Stayed in October 2022
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Reviewed: 4 October 2022
María
Spain3 reviews10“relax”- • Leisure trip
- • Solo traveller
- • Triple Room with City View
- • Stayed 2 nights
- • Submitted via mobile
nothing
all Thiago: room,bed,Staff people was vertebra kind
Stayed in September 2022
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Reviewed: 2 October 2022
Christine
United Kingdom40 reviews9 helpful votes8.0“A nice hotel in a good location”- • Leisure trip
- • Couple
- • Triple Room with Sea View
- • Stayed 7 nights
- • Submitted via mobile
The photos on the website of the hotel and the pool give a misleading impression- both look much larger than they are. This turned out to be a benefit. The hotel was pleasantly quiet, and whilst the pool is small it’s possible to have a decent swim when the only swimmer.
The room was comfortable, the staff were very helpful.
Stayed in October 2022
