El. Venizelou 75-79, Chania Town, 73132, Greece
#47 of 139 hotels in Chania Town
Guests' ChoiceBased on 984 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.1
Facilities
9.4
Staff
9.6
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 1 August 2022
Jernej
SloveniaRather expensive, no hotel parking was available (they have a very limited number of spaces, which we've learned only after we booked it), small external pool (given the number of rooms)
Good breakfast, very friendly staff, walking distance from the city center. They are paying much attention to customer satisfaction and feedback.
Stayed in July 2022
Reviewed: 31 July 2022
Eva
IrelandI had to leave
Friendly Staff
Stayed in July 2022
Reviewed: 30 July 2022
Vanessa
IrelandThe pool is surrounded by building so you don’t have much sun for a number of hours. also it has a depth of 1,50m for the whole pool and no stairs so was not good to be with the baby there.
Hotel is really modern and beautiful , we found it very comfortable and loved the view from our balcony. It is really near to the beach, 2 min walking which we enjoyed and was perfect with a small baby. Stefanos in the reception was truly amazing from day 1 until we left, really helpful and professional! breakfast is good!
Stayed in July 2022
Reviewed: 30 July 2022
Vlada
MoldovaGreat breakfast. Located one minute away from the center. Staff at the reception was very friendly. They gave us great advice where to eat and to drink. Also one of the guests had birthday so the hotel made a nice surprise.
Stayed in July 2022
Reviewed: 30 July 2022
Loren
Albaniathe pool could have been larger, anyway when you come to Crete you don’t come to stat at the pool.
modern room with sea view direct to Chania sea walls. good location. marvelous breakfast. parking free. welcome cocktails and fridge drinks. cleaning service superb. a lot of staff to attend us.
Stayed in July 2022
Reviewed: 30 July 2022
Gal
IsraelGreat hotel with good price
Stayed in July 2022
Reviewed: 29 July 2022
Andrea
AustraliaA long walk to a swimming beach
Great location near old town, good sized room, friendly, helpful staff and delicious breakfast The pool was also good.
Stayed in July 2022
Reviewed: 28 July 2022
Begonia
Switzerlandbreakfast is basic and continental. a few tiger moskitos around the table
brand new facilities, big and new room, small gym room more than welcome
Stayed in July 2022
Reviewed: 26 July 2022
Krystina
CanadaVery comfortable bed and beautiful sunset sea view. The receptionist was so helpful with helping us plan our trip and recommending restaurants and activities. very central location, but still away from the hustle and bustle of the old town in Chania. They catered really quickly to every demand we had. we had a perfect stay and highly recommended!
Stayed in July 2022
Reviewed: 25 July 2022
Ww-booking
Belgiumbreakfast
Cleanliness , location
Stayed in July 2022
Reviewed: 24 July 2022
Eugenia
ItalyNothing
This hotel is amazing, very clean,the staff extremely welcoming and kind. For breakfast was a huge choice and all very tasty. It was a treat, they offer some drinks in the room fridge with coffee and tea. The bed is next level comfy.
Stayed in July 2022
Reviewed: 22 July 2022
Elizabeth
United Statesnothing
The staff and owners were so nice, helpful and generous. the breakfast was delicious, the room had everything g we needed s as d I was thrilled to have a work out room.
Stayed in July 2022
Reviewed: 21 July 2022
Becky
United KingdomAfter having a flight cancelled and needing to find quick accommodation for the night we were so relieved to find such a beautiful hotel. The reception staff when we arrived were so friendly and really made us feel welcome and made light of the situation which made us smile. They can’t do enough for you and very informative! The room was better than imagined, all of the amenities you could need / want. We had a gorgeous sea view room, all of the little touches made our stay so very memorable and special. The pool area was great, breakfast was the best we’d had from the previous hotels we’d stayed at. Very chic modern hotel and very well situated only a short walk into the town centre which is breathe taking , we will definitely be recommending and would love to come back one day. Thank you!
Stayed in July 2022
Reviewed: 18 July 2022
Aris
United Kingdombreakfast standards could be a bit better in terms of quality, but overall good.
verry clean and new, super friendly staff and always helpful with all our needs
Stayed in July 2022
Reviewed: 18 July 2022
Vika
IsraelEverything was great! The staff was very kind and helpfull, flowless clean room, tasty breakfast and close location to old town. Good value for money very recommended! Wonderfull :)
Stayed in July 2022
Reviewed: 18 July 2022
Francesc
SpainThe room was big, the bed comfortable. The staff is very friendly and helpful. The breakfast is delightful. The hotel is close to the center, a few minutes by food.
Stayed in July 2022
Reviewed: 17 July 2022
Michael
Germanymodern and very clean, super friendly staff
Stayed in June 2022
Reviewed: 16 July 2022
Neil
United Kingdomnothing
The hotel is excellent. Very comfortable rooms comfortable beds lovely walk in shower fridge topped up daily nice breakfast with outside terrace.But most of the staff were excellent very friendly and couldn’t do enough to help.
Stayed in July 2022
Reviewed: 14 July 2022
Robelo
MexicoNA
Our stay was really nice. Special thanks to Georgina and Katalyna for their great recommandations of activities. They were absolutely nice persons. All the staffs is awsome: nice kind and always helping. The room was really confortable and calm. Perfect size for 3 people. We will definitely loved to go back. Breakfadt was with many varieties. Pretty good.
Stayed in July 2022
Reviewed: 13 July 2022
Gabriel
RomaniaEverything was absolutely perfect! The best hotel in Chania.
Stayed in July 2022
Reviewed: 12 July 2022
Magdalena
Austriahotel was super nice, modern and new, room was big with nice furniture, breakfast were tasty, location near sea and cca 20min to the center, walking on promenade, very small parking place, you need to inform them in advance if you want parking place, otherways parking on the street, we didnt have problem to find place
Stayed in June 2022
Reviewed: 11 July 2022
Venus
AustraliaNothing.
Everything. Seemed like a brand new place. Staff were very friendly and helpful. Facilities were fantastic - spa, massage place and pool are available. Breakfast was some of the best I’ve had at a hotel. Lots of variety and nearly everything tasted great.
Stayed in July 2022
Reviewed: 11 July 2022
Ahmed
Belgium-
clean room, professional service and very friendly staff.
Stayed in July 2022
Reviewed: 11 July 2022
Ovidium
RomaniaNice breakfast, comfy beds, large room. Special thanks to Georgia @ the reception desk for the valuable info provided regarding sites and dining in the town. Friendly staff.
Stayed in July 2022
Reviewed: 11 July 2022
Candy
United StatesIt was nice to have breakfast in the mornings. Not the best, but nice to have. The staff was very nice and helpful. They had some beverages in the fridge which was very nice. The room was a good size room and a comfy bed.
Stayed in June 2022
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