0, everything was perfect!!!

The service is amazing! Location, and property are amazing!!!

Stayed in August 2023

Nothing

Rooms were absolutely lovely, incredible views and really well located. Some of the friendliest staff we have ever encountered

Stayed in July 2023

N/A

Exceptional customer service. Best customer service that I have ever experienced. Excellent location. Walking durance distance from shops, food, and beach.

Stayed in August 2023

Everything was fine

Excellent and very good service

Stayed in August 2023

We booked Kastelli Resort for our honeymoon. It was such a magical experience from beginning to end. The staff are so attentive and helpful. The resort itself is absolutely stunning. Breakfast every morning was divine and the food in the restaurant was amazing. They kindly upgraded us for our honeymoon to their executive suit. I cannot wait to come back here again!

Stayed in August 2023

1) Higly professional staff, well trained and customer oriented. From the room cleaning to the coffee at bar, everyone is able to do his job properly. 2) room clean, new and fresh 3 strategic position in the East part, Just in a walk distance from the kamari beach. You May prefer East coast for the Sea and then use the car for visiting the west city which are crowed and with no beach

Stayed in August 2023

Very friendly staff, nice rooms and excellent service at the separate suite pool by our host. One of the best overall hotel experiences we have had in the last years.

Stayed in August 2023

Everything was amazing , the staff , the food loved it , especial thanks to Victoria , Monica, Keshmoney like we called him 😅,and Nino , you guys made it even more especial , will definitely go back

Stayed in August 2023

Nothing…

Beautiful resort everything you expect a 5* hotel to be. Fabulous luxurious facilities, in walking distance to the beach and restaurants. Beautiful pool with double sun/pool lounges. Amazing value for money.

Stayed in August 2023

We had a very warm welcome with a free upgrade to a luxury suit. The hotel facilities were exceeding any expectations, we even didn’t manage to use all of them during our 3-day stay. The service is excellent, deserving 6 stars ⭐️ out of 5. The hotel is perfectly located in 3 min walking from Kamari beach while being distant enough from the main promenade.

Stayed in August 2023

Nothing

The staff were outstanding and their attention to detail was second to none

Stayed in August 2023

Perfect place to stay during your stay in Santorini. The whole resort blew my mind in how beautiful it is. Staff is really friendly and helpful. Definitely staying again next time

Stayed in July 2023

The staff were incredible and the property beautiful

Stayed in June 2023

Location, Excellent service, and cleanliness

Stayed in July 2023

Beautiful place and incredibly nice staff, always friendly and helpful. Will absolutely consider coming here again.

Stayed in July 2023

Our stay at Kastelli was just perfect. The hotel was beautiful, spotlessly clean, in a great location, with great facilities. We were welcomed upon arrival, given a complimentary drink and then a short tour of the property. The hotel kindly upgraded us to a suite and we had spectacular views of the sunrise. The main pool was beautiful but there are also several smaller quite pools dotted around the property. Breakfast was great, lunch and drinks were great and all reasonably priced. The staff were super friendly and attentive. Location wise you cannot go wrong, you can exit the proprty from the rear and walk 2 mins along a well lit footpath that is perfectly safe to reach shops, restaurants, bars and the beach. Don't stay anywhere else in Kamari, this property is wonderful.

Stayed in July 2023

Stunning resort in a great location. Only a short walk to the beach, shops and restaurants. (Less then 5 minutes). Very close to airport. Rooms and all around the resort very clean and all staff helpful. Fantastic breakfast selection. If wanting to visit other areas of Santorini it is easy to hire a bike for the day and not far to travel ,plus less busy than areas like Oia. Such a beautiful holiday/honeymoon destination, highly recommended.

Stayed in July 2023

The friendly staff, amenities and location close to kamari beach and restaurants.

Stayed in July 2023

Friendliness of staff and location

Stayed in July 2023

Nothing, just enjoyed it.

It is a beautiful resort and all the staff are very helpful. We were upgraded and had our private spa. Loved it.

Stayed in July 2023

Relaxing, choice of four swimming pools, didn’t feel that busy, very chilled atmosphere

Stayed in July 2023

The shower room on last day had no air conditioning so too hot

Very attentive staff. Plenty of options to sunbathe or sit in shade between different pools. No issues with sunbeds. Breakfast was very good with excellent selection

Stayed in July 2023

Located right near the beach and the resort pools were special

Stayed in July 2023

We loved everything

My 13 year old daughter and I had a excellent time we can’t wait to book again next year! All the staff were amazing so helpful! Very pleasant The hotel was absolutely spotless! We had dinner at the hotel a few night I found it very good and reasonable ! Can’t wait to return

Stayed in July 2023

Everything was exceptional, service was topnotch, every meal served was absolutely delicious, staffs were friendly. The manager was super nice, he upgraded our room to luxury suite as we were unable to arrive on scheduled day due to flight delays. And we got complimentary bottle of champagne. They were fully booked yet, it was not crowded, I loved the privacy as there were several pools and different areas for people to relax on loungers. Can't complain about anything at all. Will definitely stay here again

Stayed in July 2023