Nikou Kazantzaki, Gouves, 70014, Greece
#62 of 77 hotels in Gouves
Guests' ChoiceBased on 38 hotel reviews
7.9Cleanliness
8.9
Comfort
8.8
Location
7.7
Facilities
8.4
Staff
9.0
Value for money
7.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 August 2024
Ameesha
United KingdomRoom was very clean and spacious. The swim up balcony was amazing and so much choice for breakfast we were spoilt. Easy to get to the beach on foot with lots of shops on the way. Restaurant next door to the hotel was amazing as well.
Stayed in June 2024
Reviewed: 25 October 2023
David
United KingdomIt's wheelchair access was almost perfect but let down by a step going to the building where our room was. The fridge in the room was too low for me to use.
Generally very good. Our balcony had steps into the pool. The room was lovely. Our room was disabled accessible and the bathroom was perfect. The selection of food was really good. Staff all friendly and helpful.
Stayed in October 2023
Reviewed: 3 October 2023
Amy
IrelandWonderful staff, excellent facilities, superb staff
Stayed in August 2023
Reviewed: 9 June 2023
Gurpreet
United KingdomWe had a swim up pool room and there were many things that went wrong! The shower door did not close properly, so left a huge puddle outside, in attempt to avoid that, we directed the water to the back of the shower where we then found the back of the shower leaked and water went all under the bed!! The fridge makes the most amount of noise, just when you think it’s quiet, it’s start up again! although the rooms ray “double” this is just two single beds pushed together, separate duvet and everything.
The swim up pool was beautiful, and the grounds itself was lovely. The balcony on the room was so relaxing and had a great view of the swim up pool which was a risky bigger than the pictures look! if you don’t book all inclusive, you get breakfast and lunch or dinner included, we only found this out on day 3!
Stayed in June 2023
Reviewed: 20 September 2022
Wojciech
PolandIt was a pleasant stay, however the food quality is not the best you can imagine. You can of course ask for some extra meals if you require food exclusions, but for me this is not the highest peak. It was nothing in comparison to for example a casual tavern in the city nearby. Speaking of all inclusive option it is rather objectionable that water is quite limited. Of course every restaurant can give you a glass or two during the meals, but if you want to have it in your room or in bigger size than a cup you have to purchase it on your own. At the arrival in the room there is only one bottle and after we asked for the refill the receptionist said that it was just a welcome gift (there was no information about it earlier). For me it was a siginificant disadvantage. During our one week stay there were couple of power cuts (day and night), but it's hard to tell more about frequency of this kind of event.
Friendly and approchable staff, good location close to the airport and the beach - easy to find. Bright side of the hotel is the amount and quality pools and jaccuzzi for some rooms (option available to book). Food and drinks can be taken whenever you want. Also good feature - they have separate towels set for pools and you can take them to the beach, too.
Stayed in September 2022
Reviewed: 13 July 2022
Carol
United KingdomFriendly staff, great buffet, nice atmosphere.
Stayed in July 2022
Reviewed: 12 June 2022
Sara
CroatiaClean and nice area of th new part (Sensus)
Stayed in June 2022
Reviewed: 12 June 2022
Sara
Croatia/
Clean and nice area around Sensus part
Stayed in June 2022
Reviewed: 8 May 2022
Manuel
IndonesiaSpecial thanks to Theodore, he really tries to fulfill every wish and made our stay awesome. Also very well build place with rooftop jacuzzi.
Stayed in May 2022
Reviewed: 30 September 2024
Julie
IrelandBathroom No coffee at dinner
The swimup room The staff The sun beds
Stayed in September 2024
Reviewed: 25 July 2024
Jfv
DenmarkOne of the women who working in the restuarant is very rude to us! She shouted us the other guests can hear that we pay for our drinks cause we only have half board. She did not know that we already tell to her co worker that we only have half board and of course we will pay for our drinks! My husband comfront and mad to her that she dont need to shout that we pay our drinks.
The food have a different themes everyday, our room and more...
Stayed in July 2024
Reviewed: 15 July 2023
Balidis
GreeceAmazing hotel. The room was perfect with straight access to the pool. The staff was amazing and willing to answer any question. The food was delicious with options for everyone and different menu everyday.
Stayed in July 2023
Reviewed: 27 October 2022
Lauren
United Statesit was a perfect price for a great luxury stay. The facilities were amazing!
Stayed in October 2022
Reviewed: 24 October 2022
Κιαγιάς
GreeceWe enjoyed the sun of the last few days in the island. Friendly staff always smiling and helpful
Stayed in October 2022
Reviewed: 21 October 2022
Katerina
GreeceAmazing experience, we loved our stay! The staff very friendly and helpful. The cleaning was very good, the cleaning lady Maria was so friendly! The breakfast was very rich with cooking individually omelet and pancakes, the coffee very good quality. We had really memorable experience and we definitely will come back!
Stayed in October 2022
Reviewed: 18 October 2022
Virginia
Greeceroom spacious, got cleaned every day always welcoming staff with a smile to answer all of our questions. Buffet with a big variety even for the most peculiar eaters.
Stayed in October 2022
Reviewed: 16 October 2022
Nadia
United Kingdomit’s in need of a lot of maintenance, lots of things not working, spa not as expected, paid for a room with a hot tub but that wasn’t working so not able to use it for two days, got moved only after the second time of explaining that was the reason I booked the hotel to be able to use a hot tub jacuzzi
The room was modern, but this is only a small area of the hotel
Stayed in October 2022
Reviewed: 15 October 2022
Fotini
GreeceVery friendly staff!Greek hospitality is something an believable!!!! Very clean room and so beautiful view!!
Stayed in October 2022
Reviewed: 11 September 2022
Hila
IsraelThe picture didn’t showed the real room that we got They didn’t clean the room There was a smell of sewage in the room
Nice cappuccino
Stayed in September 2022
Reviewed: 16 August 2022
Νίκος
GreeceGreat place, unique design hotel, friendly staff! Defenetly I will come back.
Stayed in August 2022
Reviewed: 10 August 2022
Blankus
MaltaThe check-in is very slow, since you get guests from the adjacent hotels of the same Lavris Group in the same reception area. While the room is nicely designed and new – in fact, you can see plaster splotches, plaster stains and paint on the tiles, the bathroom is not practical if you have a 3rd person staying in the room unless you don’t mind come out of the shower parading to all those in the room. If you want to take a Hot shower, ideally you shower before 5pm. It is not a large double bed, but two single beds pushed together. Ended up with separated beds every night. Closet space is too small for one person. You get a 60cms wardrobe that has the safe box. Every day I was woken up by people in the corridors and rattling of housekeeping stuff. This “30 rooms hotel” is part of a complex of different hotels operated by the group Lavris. You will have to join the guests from the other hotels in a busy restaurant for breakfast and other meals. If you are after quality food stay away. If you are okay in experiencing hundreds of hungry guests busy trying to overload their plates with all that they could gobble, then this is your hotel to go for. Lovely, designed pool. But it is shaded from the sun by the hotel room after 3pm, so whoever designed the hotel took no notice of sun orientation. The decking around the pool needs repair. We had a few “misunderstandings” with the personnel. We ordered drinks by the pool and since we had two rooms, we signed off bills to either room. The waiter came and accused us of giving a wrong room number we tried to explain that we had two rooms under the same booking, but he kept insisting that we were lying, and took our order away. After talking to the “manager” we were told that it was a misunderstanding and that the waiter had an issue understanding English, but the same waiter had fluent English whilst accusing of us of wrongdoing. I could not locate the fitness centre, just small area with a couple of machines
We booked two rooms a Junior Suite Swim Up & Junior Suite Roof Garden with Hot Tub (for 4 Adults and a youth of 12 years). Designer rooms, modern. The Housekeeping Team are very hard working, in-fact we asked a housekeeping member to take us to our room when we arrived, since the front office was “busy” and asked us to wait in the lobby for more than 15 mins. I look forward to reading management reply to this review, since I have sent messages on booking.com that to-date have not been answered. Most likely their reply will be “The hotel was built to satisfy a wide range of expectations from basic to the most unusual and sophisticated tastes and needs of our guests. Our colleges from all the departments are true professionals of their job ready to provide all kind of help on a first call. But we will gladly consider every opportunity to improve the quality of our services.” – Don’t fall for this BS.
Stayed in August 2022
Reviewed: 5 August 2022
סעדון
IsraelMy friends and I were at the hotel. The worst hotel I've ever been to! It is forbidden to approach him, first of all there is no air conditioning in the reception and the employees are unpleasant. We will continue, there was a fault with the air conditioner in the room, the rooms with the jacuzzi, come Not private and not inside the room.. The rooms smell of sewage, from the toilets. The blanket in the hotel is like a napkin, and there is dust in the whole room!!! Very dirty. The hotel is full of cockroaches, and bugs everywhere. The service people don't give a solution to anything and they don't seem to care if the guest is satisfied or not.In addition, we had a room overflow and we were not moved to a room. Demanded payment for the shuttle after saying it was free, all inclusive not really included for everything asking for payment. And very stingy in everything! Not even a bottle of water included. A disaster hotel!
nothing !
Stayed in August 2022
Reviewed: 30 May 2022
Laura
United Kingdomour room which was in the corner of the apartment and there wasn’t enough sunny to come through our balcony so it was very cold everyday. Even the pool was freezing.
we like the spacious room and there was a kettle that we can drink cuppa tea or coffee in the evening
Stayed in May 2022
Reviewed: 18 August 2022
Anonymous
Turkeyvery clean! and great staff!
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content