Pol was very cold. It was coming to the end of the season though.

Arrived very late, reception was closed but phone number was on the door and the manager came to show us to our room. Large apartment, 2 storey with 3 balconies. Proper clothes airer. Nice little kitchen area behind a cupboard with clean crockery and fresh washing up liquid. Fridge. Clean hotel with friendly staff and close to the main street but far enough for it to be quiet. Towels changed regularly. Good breakfast. Parking under hotel.

Stayed in October 2024

The apartments and hotel area were very clean and the staff very friendly and helpful.

Stayed in July 2024

Nothing, other than would have liked a toaster and kettle - although we could have asked!!!

Large, spacious rooms; free a/c and safe; huge balcony; gym; very clean; excellent pools; lovely bar; good food menu; friendly staff; great location

Stayed in July 2024

Very friendly people, beautiful flowers all over and everything clean and tidy. Our room was spacious and excellent. So good to have quiet nights.

Stayed in June 2023

Really nice hotel with 2 pool areas and location is good. Room was small but being alone it was more than enough for me. Walking distance from many great restaurants/places and bus stop close to you if you wanna go to Chania. I can easily say the hotel is worth to visit.

Stayed in June 2023

clean grounds were kept nice.

Stayed in October 2022

i liked everything. It is like a resort. very friendly staff.

Stayed in August 2022

Nothing to complain about.

Nice and quiet location, good food,,helpful reception,very good bar and service.Few steps away from the beach. Clean room and two pools.A place you really want to go back!We definitely will!Thanks Tonia,Michalis and Gina for everything you did for us! Highly recommended!

Stayed in August 2022

We had a 2 bedroom apartment, but we were not informed that in order to reach the 2nd bedroom there was a very, very steep internal staircase.There were 3 air conditioners in the apartment but only 1 remote controller for all pf them.

Very good location in the middle of Platanias.2 pools available.

Stayed in August 2022

perfect for rest, all is clean perfect

Stayed in August 2022

Swimming pool

Stayed in June 2022

Insects in the room, helpless personel, broken doors toilet couldnt flush When used, awaken early in the morning

I had an overall terrible experience at this hotel. For the first three days, the toilet couldn't flush. We reported this to the staff, and each day for three days straight, they replaced the button on the toilet, but during these three days, the toilet still couldn't flush when we needed to use it. Additionally, the toilet seat fell off while I was using it, which was very embarrassing. On the fifth day, an insect crawled into our room through the apartment door because the door was of such poor quality. We saw it easily crawl through the door and managed to film it, as shown in the pictures below. The low-quality door also caused us to be woken up at 8 AM for three days in a row due to noise from people talking outside. We informed the staff about the insect crawling into our room and getting into our belongings, clothes, and food, which was extremely disgusting since insects can carry diseases. They told us to wait outside because someone would come in 30 minutes, but we ended up waiting for 1.5 hours before someone finally arrived and removed the insect from the room. They refused to change our room or give us a refund despite the door that couldn't be closed properly and the toilet that couldn't flush. It was only after we mentioned that we would write a review about the hotel that we were given a new room, but this was only for one day since we were going home the next day, which doesn't compensate for the horrible experience we had. The staff offered to wash the clothes the insect had been in. I gave five pairs of underpants and one completely good pair of linen pants to be washed, but when I got back my things, the linen pants were missing, which we never got back. I only received my underpants. Even in the new room, the bathroom was filled with ants, as shown in the video, and this one day in the other room doesn't compensate for the horrible experience we had at this hotel.

Stayed in July 2024

air con and gym equipment are too old.

staff were helpful

Stayed in July 2022

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Stayed in August 2024

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Stayed in June 2024

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Stayed in September 2023

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Stayed in October 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in May 2023

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Stayed in October 2022

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Stayed in September 2022

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Stayed in August 2022

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Stayed in August 2022