The bed was very comfortable and the bathtub was awesome. Easy walk to Fortress Hill station so good access to rest of Hong Kong.

Stayed in January 2023

None

Very comfy stay. Clean room with smart design

Stayed in January 2023

The staff is very kind

Room, view from everywhere

Stayed in December 2022

very good

very good

Stayed in January 2023

Nil

Convenient location, service, and friendly staff

Stayed in January 2023

would not rate the service as 5*, they never pick up the phone even when there’s no guests at the desk. Rooms are a bit dingy.

good location, lots of food options and walking distance to MRT. decent gym and good facilities if you need to work

Stayed in January 2023

Breakfast was terrible

The view was incredible

Stayed in January 2023

The breakfast was terrible. This is a 5 star hotel but the breakfast was not even worth one star

The view from our room was incredible

Stayed in January 2023

The free coffee in the lounge 41st floor was not great. The bed pillows could be better quality, unless we just had some older ones in this room on the 38th floor.

I stay in hotels often for work trips and the HARBOUR GRAND did not disappoint. The big bath tub is awesome and actually that is why I will be back again.

Stayed in January 2023

Im completely split in terms of their staff service. The tall lady handing out the health declaration was nice. However I was dissatisfied with the concierge service, the staff had messed up our room booking so I called to explain the situation. It took ages for them to answer, had to try twice, and after the staff had picked up finally, she did not even bother apologizing and hung up before I had finished talking. For a 5 star hotel, I was expecting better.

Great room, had a comfortable stay at the hotel. Be sure to get a high floor for the room, if not you'll be seeing the neighboring building as your view. Location is close to restaurants such as Five Guys, and Chop Chop ( good clay pot cha siu ) , and Park n shop for groceries. Few minute walk to Mtr or Bus stops, very accessible. The bar upstairs is a must visit at night, great view, and cocktails. If you are lucky, every now and then there will be someone playing a harp at the lobby, quite a signature for the hotel, I truly appreciate the player and the instrument.

Stayed in December 2022

The decoration and appliances are a bit old. but still okay.

Breakfast included western and Chinese, and have a 47-level 270-degree sea view. The bathtub is very nice.

Stayed in January 2023

I asked the hotel to give me a high-floor room ( in special request via Booking.com’s website) because of special event of New Year’s Holliday and I selected this hotel for our celebration. but I’ve got the lowest floor (8 Fl.), we expected to see the beauty of Hong Kong’s harbour view, as we booked the deluxe room with harbour view. But …… we thought we would get higher floor, not lowest floor. Hummm, At least I hope the hotel manager and anyone it may concern would understand customer’s emotion and expectation.

I like the location, big toilet, very comfy bed and pillow

Stayed in January 2023

Very nice business hotel clean and super service

Stayed in December 2022

the room is a little smaller than expected, the washroom design is weird and it’s very hard not to disturb your roommate sleep when using it, both noise and light

location is brilliant, close to causeway bay and many restaurants in tin hau and fortress hill

Stayed in December 2022

really nothing

beautiful harbour view

Stayed in December 2022

complimentary water bottles were very small good luck trying to make more than 2 cups of tea or water for the morning

Stayed in November 2022

1. very limited food items on Club Floor (1-3 items for afternoon tea and evening refreshments), breakfast below standard expected for 4/5 star hotel especially for Club Floor and for the rate charged (we understand it's catered for/with HK cuisine so mostly pork items, but very limited for non-pork eaters), no fresh egg station or any other fresh station, just option of veg omelette. very disappointing. 2. only 1 english film channel, old TV (though said smart tv), no streaming channels, carpet not clean, remote didn't work and a few trips by engineer to fix/replace remote.

harbour view from room, very good sized room on 40/F - only good thing is harbour view.

Stayed in November 2022

The food for in-room dining was very expensive

The view over the sea from my room at the 27th floor. The big room with a very large bathtub.

Stayed in September 2022

The room interior bit old. Not bright colors and the TV very old. Fair amount of channels but no chrome cast or other means to watch movie. Need to upgrade to smart or an android TV now.

The view

Stayed in September 2022

Great location, big room, good shower and bath. Great staff

Stayed in August 2022

love the bathtub

Stayed in July 2022

an unexpectedly long waiting time for check in. it took more than 75 mins standing in a queue without any other measures to comfort the customers, such as giving a number card with returning time, sufficient seats in the lobby for the elderly…… just can’t imagine the hotel management won’t sort out that serious issue as this is the first impression of the customer to the hotel.

the restaurant on 41/F is amazing with the stunning view of Hong Kong. Really worth to enjoy your breakfast there.

Stayed in July 2022

The only one improvement can be made is the carpet in the room. There is a few stains in the dark carpet. The cushion of the chair has stains too.

All the staff are welcoming, friendly to all guests! Receptionists are patient and professional providing checkin and checkout service efficiently even there’s long queue. The interior is modern. Room is clean with natural bright light from windows. Windows are clean with no stains. Bedcover and pillows are tidy. It’s spacious and comfortable. Wifi is stable. Most importantly, it’s quiet with good soundproof. I stayed right in front of the lift but no noise disturbance once the door is closed. To sum up all mentioned above, it is a good and pleasant stay.

Stayed in July 2022

I stayed for 6 nights, the breakfast buffet did not vary much.

The location is super convenient, free room upgrade to a larger room with an excellent harbour view, 41st floor restaurant has a panoramic view, very helpful staff at the concierge and housekeeping.

Stayed in June 2022

The hotel bar and the restaurants are a bit overpriced. However, there are a plenty of nice cafes and restaurants nearby.

The hotel was very clean and the view from the window was spectacular. The staff was very friendly and helpful. The MTR is basically around the corner.

Stayed in June 2022