Got charged full price in bar although had discount voucher but rebate being sorted

Place was exceptional and club facilities and discounts a nice touch

Stayed in February 2025

There is no complimentary water with the room. They claim its because they are caring for the environment by making their guests trudge out & find their own water (usually in a plastic bottle). They need to find an alternative to this very basic necessity, stop cutting corners under the guise of 'green signaling' while inconveniencing guests on arrival. I would rather NOT have clean towels everyday (that's a massive waste of energy right there) & be provided with a few room basics.

Good breakfast to set you up for the day. Very close (5min walk) to the MTR into Central where it's easy to connect with the rest of HK. Staff efficient & helpful too - friendly room cleaners.

Stayed in March 2025

The furniture and TV are quite old. Water drips from the toilet ceiling.

Convenient location, well-serviced by MTR, tram and buses. The hotel is closed to many nice eateries and shops. My room has nice view of the Victoria Harbor, and I could see the Lion Rock from my room.

Stayed in March 2025

Nothing

Modern and location

Stayed in March 2025

N/A

Beautiful hotel with amazing views of Victoria Harbour.

Stayed in February 2025

too crowded at the lobby

no free breakfast. =D

Stayed in January 2025

None

Services provided

Stayed in February 2025

Late night room service was awful and very very expensive. I couldn’t fault one other thing during our stay! We’d booked 2 rooms. Each room ordered a steak sandwich and they were inedible.

Location, the staff were excellent and the view from level 41 was outstanding!

Stayed in February 2025

Nothing.

Thanks to some previews reviews, we followed their advice and booked the club level. It did not disappoint! The views from our room were spectacular! The breakfast is fabulous - once again with unbeatable views. Tea Time and Apéritifs are a wonderful bonus - just a nice thing to come back to after a long day of exploring this amazing city. Also, Maria at the main reception has a wealth of information about the attractions of the city. Tip: If you book club level, the check-in desk is upstairs on the 41st floor!

Stayed in February 2025

There was a lack of vegetarian dishes, generally, although on one occasion when there was nothing vegetarian whatsoever on the buffet the chef made us a lovely selection of food for our table.

The property was in a great location with superb views from our side of the building and also from the roof, restaurant and the Harbour Club lounge. We took the club lounge option – and we were glad we did. Effectively it made the stay all inclusive, as there was food and drink most of the afternoon and into the evening.

Stayed in January 2025

Nothing

I booked this hotel for a proposal. I asked at the front desk if they could help me with an upgrade, and they kindly upgraded my room and wished me good luck. I felt really happy.

Stayed in February 2025

Nothing at all - all is perfect.

We reviewed a few hotel locations and read reviews. One of those cought our eye. „Go for Harbour Grand but do it on Club floor. And that is what we did for 3 nights. What a great decision! Superb location, Harbour views, we stayed at 37th floor, check in and breakfast at 41st, sundown views two floors up, unforgettable. The staff outstanding, the room service within 10 minutes. Superb. Octopus card for HKD 200 took us through endless (5 mins away) MTR, Bus and team rides for 3 days, including one hour rides through the New territories. This hotel is a superb pick! Go for it (Club) - we even received a wedding anniversary gift of a bottle of excellent wine. We love this hotel choice and will be back for sure. 👍

Stayed in February 2025

Everything!! The room was fabulious i love it so much.. the staff are great too!!

Stayed in January 2025

Nothing at all. Everything was great

View from the room was great. Loved the extras included with the club room. The staff were all super friendly. It was great to stay for Chinese New Year. The MTR was really close and ever so simple to use. Thanks

Stayed in February 2025

Bedrooms were sized comfortable for Hong Kong standard bedrooms. Though not too big (if you compare it around the world), we had good space for big luggages, beds and pillows were very comfortable and the bathroom area was very nice. The breakfast at upper level has a fantastic view. We spent New Years eve on the roof top and It was awesome. We needed a three person bedroom and we were happy with it size and the extra bed comfort. There's an underground station few blocks from the hotel and its one or two stations from the financial center, really easy to get around. We would stay there again. If it's affordable for you, choose the upper levels, breakfast there has amazing view. Also we had a lot of help from Maria at the concierge service, she helped us really a lot. Thank you Maria.

Stayed in January 2025

There is Nothing.

What a wonderful stay. We booked a premier club Room which included a fantastic Breakfast at the 41th floor, free afternoon tea & Snacks, and free Apéro. Elma which has been working at the Cluplounge and the Restaurant is a fantastic host. The view from the 41th floor and the Room was amazing. The Room was very comfy and spotless clean, due to the fantastic Housekeeping. All employees where extremely friendly and professional. The Location is only 4 minutes walk to MTR, Bus & Tramstop Fortress Hill. It was a great experience staying in your Hotel, and we loved Hongkong very much. It's such a clean and well organized City. Public transportation is outstanding. We will be back for sure and will be staying at the Harbour Grand again.

Stayed in January 2025

old and needs updating, the room smells of smoke

space and view

Stayed in January 2025

Cleaness of bathtub , Price

Location, Great View for Victoria Harbour

Stayed in January 2025

The staff was not trying to help and had very impatient attitude.

The location is quite good, close to MTR.

Stayed in December 2024

Ceiling at the bath room need to clean a bit 🥹

View is wooow) Breakfast is good,clean.

Stayed in January 2025

Shower set up - whole bath area gets wet

Queenie and the rest of the staff in club were delightful

Stayed in January 2025

Everything was very nice and there was nothing I didn't like

All is Best for me and My family, Cleanliness in Hotel 10 and many +++++++ No one will regret going to this hotel. It should be noted that the hotel is not very new but it is maintained at a very high level, everything is very clean and done in a timely manner, very high quality.

Stayed in January 2025

Everything perfect!

Stayed in January 2025

Excellent buffee breakfast, club facilities were great

Stayed in November 2024

NA

Great location, comfortable room

Stayed in January 2025