Only thing I would say is that the front desk was not super welcoming when we arrived, but the rest of the staff were great.

Great location, concierge was very helpful, great gym for a hotel, excellent all you can eat dim sum in the hotel. Easy walking distance to fortress hill and tin hau MTR. Excellent view of the harbour from our room.

Stayed in September 2024

service and comfortable of the club lounge

Stayed in September 2024

Not much to do around the hotel but near tube and airport bus

Clean good staff excellent executive club lounge

Stayed in August 2024

Somewhat noisy during night with other guests talking loud in corridors and doors slamming in the middle of the night.

Location is good. Near good transport. Good view, clean.

Stayed in September 2024

The hotel also accomodates smokers, which turned out to be a slight problem, as when we arrived we were given a room with a great view, but with a very strong smoke stench. At the reception they said it was non-smoking room, but I suppose the air travels between the rooms. In any case, we couldn't stay there, and had to change the room to the one which had a lot worse view, which was disappointing... Also, the furniture in the rooms is a bit outdated and not very convenient - no shelves or drawers in the wardrobe. But that's a minor thing, if I were to be picky :)

The hotel is very nice. Big clean rooms, great professional staff. Starting from checking in until check out we felt welcome and very pleasant in the hotel. While waiting for the checkin, we received great tips from Maria regarding what to see in the city and how to get around - that information was indeed valuable, I went everywhere around with her notes - much appreciated! Few of the reasons we chose this hotel over others were good views, location and breakfast.  The breakfast is indeed superb! The view from the rooftop is breathtaking. The location is great, with easy commute to everywhere around the city. We also liked the outdoor pool, however it doesn't really have a view, which is a pity. I do recommend this hotel. I would stay here again

Stayed in August 2024

drink pricing very high

clean and comfortable.

Stayed in September 2024

What’s not to like is that it’s a bit too far from shopping area!

I was offered a free upgrade, which was very unexpected pleasant surprise. The room was big, clean, and with great harbor view. The location is a bit outside the central but it’s close to MTR station. Haven’t had much of chance to circle around the neighborhood so I can’t tell if is it easy to find food around. But I suppose there should be in-room dining service.

Stayed in August 2024

A bít far away from central HK island

Seaside location and super nice view of Victoria Harbor

Stayed in September 2024

A little dated but not a big issue

Central location near mrt and causeway bay , nice view of the Victoria harbour from the room

Stayed in September 2024

Nothing!

After chk out can leave luggage at the concierge counter. Can go to 3rd floor gym room to refresh (take a hot shower) even after chk out. This hotel is very cozy and the staffs are all very friendly! Hotel is not new but very clean.

Stayed in September 2024

Nothing

Very clean and comfortable stay

Stayed in September 2024

When we arrived our room had a strong musty odour, the staff were helpful though, spraying air freshener and providing an air purifier which cleared up the smell after a day or so.

Very popular hotel, close to MTR station and walking distance to many shops and restaurants. Good bathroom and comfortable bed.

Stayed in August 2024

Not too central to walk to anything, used the mtr to get around,

Incredible view, lovely staff. Club floors are the best way to go.

Stayed in September 2024

The mattress was itchy and the room wasn’t clean properly.

Nice staff & great location

Stayed in September 2024

Rooms are dark if you want to work.

Great location and club room facilities good for a business trip.

Stayed in September 2024

Be prepared for painfully slow checking in, which seemed inordinately bureaucratic and like nowhere else I’ve encountered. Admittedly there was a slight complication over my particular booking, but other guests said the same. Somewhat annoyed by a phone call from reception at 22:30 when I was asleep, reminding me that I needed to pay the balance on my booking.

Very clean, spacious and well-appointed as one would expect from a 5* hotel. Staff kindly upgraded the accommodation due to some issues over the booking.

Stayed in September 2024

Expensive for a midrange hotel

Great location and very good breakfast offer.

Stayed in September 2024

This hotel is in a very good location. On arrival I requested a room with a view across they bay and was upgraded onto the 35th floor. The rooms are spacious and very comfortable. The staff could not be more helpful always courteous and polite. I highly recommend staying at this hotel in Causeway Bay area. Close to shops and Victoria Park. .

Stayed in August 2024

My experience took a downturn on the last day during check-out. The night before, I called the front desk to confirm if I could retrieve my deposit for the cellphone charger adapter since I would be checking out early around 5 am. They assured me that I could, as there would be staff available at that time. Unfortunately, when I checked out, the guy at front desk seemed clueless about the situation. He appeared quite impatient and even asked me if I had paid the deposit in RMB or HKD. I found this question rather absurd, especially considering it’s a hotel in Hong Kong. Of course, I paid in HKD! His response was that he didn’t know, which was quite surprising and unprofessional. It took him about five minutes to finally locate the record and return my deposit, but his attitude throughout the process was very unfriendly. It was a disappointing end to what had otherwise been a pleasant stay.

The room size was quite decent, especially when compared to other hotels of similar rate in Central. It was much larger, and the view of Victoria Harbour from the room was simply breathtaking. The breakfast on the 41st floor was another highlight, offering not only delicious food but also a beautiful view. The waitress who served during breakfast was particularly friendly and made the mornings even more enjoyable.

Stayed in August 2024

My experience took a downturn on the last day during check-out. The night before, I called the front desk to confirm if I could retrieve my deposit for the cellphone charger adapter since I would be checking out early around 5 am. They assured me that I could, as there would be staff available at that time. Unfortunately, when I checked out, the guy at front desk seemed clueless about the situation. He appeared quite impatient and even asked me if I had paid the deposit in RMB or HKD. I found this question rather absurd, especially considering it’s a hotel in Hong Kong. Of course, I paid in HKD! His response was that he didn’t know, which was quite surprising and unprofessional. It took him about five minutes to finally locate the record and return my deposit, but his attitude throughout the process was very unfriendly. It was a disappointing end to what had otherwise been a pleasant stay.

The room size was quite decent, especially when compared to other hotels in Central. It was much larger, and the view of Victoria Harbour from the room was simply breathtaking. The breakfast on the 41st floor was another highlight, offering not only delicious food but also a beautiful view. The waitress who served during breakfast was particularly friendly and made the mornings even more enjoyable.

Stayed in August 2024

Not much choice of Western Food

Never ate any meals there it was quite expensive for the type of food being provided there was not a lot of the breakfasts they normally eat. Biger choice would be better.

Stayed in August 2024

Rooms need updating. Although comfortable, some facilities need to be updated to suit the Hong Kong quality.

Very friendly and helpful staff. I was assisted with an early check-in and late check-out for a 1 night stay. Good breakfast selection.

Stayed in August 2024

Rooms were small and tired, but if you only use your room for sleeping then it is absolutely fine

Clean and great value for money. Pool and gym were excellent for the price.

Stayed in August 2024

Pretty crowded lobby after Fri, with kids running around in the gym.

Eighties deco and nice hotel.

Stayed in August 2024

Property is well maintained

Stayed in August 2024