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Reviews of Holiday Inn Express Hong Kong Mongkok by IHG 3 stars

1 Dundas Street, Yau Tsim Mong District, Hong Kong, Hong Kong

#149 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 347 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 17 August 2023

    7.0
    Comfortable and convenient.
    • Leisure trip
    • Couple
    • Standard Twin Room - High Floor
    • Stayed 3 nights

    Not much of a view from the room.

    Location, few minutes walk to various transport stations and the happening Nathan Street.

    Stayed in July 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is really not good.

    I like the location and choose hotel for this specific reason. The room is good for HK standard.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    One female staff is not helpful
    • Leisure trip
    • People with friends
    • Standard Twin Room - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    One of the female staff was not friendly! The last day we checked out earlier and store our luggage in front desk and we went out and tried to collect our luggage before we departure. Then we cannot expect that a lot of guests were queuing to check in at around 1pm. We explained that we need to catch our flight and can she take our luggage first. The staff showed poke face and asked us to queue after around 5-6 groups of check-in guests. One check-in was around 20-30min. We explained again that we need to catch flight and our luggage’s just behind her. She was unhappy and said that we have to queue. At last, other guests let us to go before them and get our luggages. The staff complaint again that we should not come so late to collect luggage. This is the first time that I met this kind of Situation and I felt very uncomfortable

    The location is convenient and room is clean.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    It’s convenient
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    breakfast is good,it's about 6 minutes to the nearest metro station

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    It was a nice hotel and stay overall, I just really don’t loke the fact that they provide outlet adaptor. Kudos for the
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    They don’t provide provisions for outlet adaptor, you have to buy your own.

    The Cleanliness and comfort.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    I will book this hotel next time I travel to Hong Kong.
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    -

    Very convenient location of the hotel in a bustling area. The room was clean, cleaning was done daily, breakfast was also included - I saw reviews that it did not satisfy many people, but I think that 7 types of breakfast are quite diverse. The staff helped with the issues of the adapter for charging, laundry.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights

    The breakfast it okay but i think its better to have fruits

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is spacious

    Stayed in June 2023

  • Reviewed: 11 July 2023

    8.0
    Good service staff, too little value for money
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Curtains in the room were broken. Small breakfast room, without a real buffet. Just some limited sets to order. For the price of the room, a better level would be necessary.

    Good location in Kowloon, good service staff, easy check-in and check-out.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    location, service are good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Bath and Shower Combination
    • Stayed 1 night

    very good

    breakfast customer service is excellent

    Stayed in June 2023

  • Reviewed: 3 July 2023

    8.0
    Excellent Stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Bath and Shower Combination
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Cleanliness and staff is helpful

    Stayed in July 2023

  • Reviewed: 28 June 2023

    9.0
    Best value-for-money accommodation in Hong Kong.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could use an upgrade and rooms could use a bidet.

    The staff were very accommodating and the property is well-maintained. Had a good night’s sleep all throughout our stay. Check-out was also very convenient and the wifi had decent speed.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Room is quite comfort to stay.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from MRT station

    Room and facility

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    decent place to stay in MongKok
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast choice is limited and gym equipments very little. bed is quite hard for me.

    good location. room is spacious.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Expecting more choices for breakfast even when plated only.

    Good bed.

    Stayed in March 2023

  • Reviewed: 20 May 2023

    8.0
    if it s more than 180USD then it’s not worth it
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast was limited options and the location is a bit isolated

    it was very clean and the room size was just fine for 2 people

    Stayed in March 2023

  • Reviewed: 16 May 2023

    7.0
    A Stingy Hotel
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Room and Hallway smelled extremely damp (I'm guessing from the carpets). When you entered the room, the room was extremely smelly and stuffy. When I reported it to the reception, they said they will check it, but they did not give any feedback. The breakfast and the lounge are inadequate, the employees are sullen and rude, overly fussy. They were motivating you to go as soon as possible because the place was tight.

    The location of the hotel was good, there were different metro stations at a distance of 500-700m, and the airport bus A21 stop at the same distance.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    7.0
    Should I be going back to Hongkong for a holiday again, I would love to choose the same hotel again.
    • Leisure trip
    • Group
    • Standard Twin Room - High Floor
    • Stayed 5 nights

    For the room, it was smaller than expected, maybe because we had opt for 02 single beds instead of 01 queen/king bed. Breakfast options was reasonable I believe, though maybe it would be nice to have different breakfast menu on different days for a wider range of variety.

    Room was okay, as we were given the highest floor. Breakfast was pretty decent as it includes local breakfast which we were looking forward to trying. Location was good too as it was near the Yau Ma Tei MTR station and Mongkok MTR station so we have various options for MTR.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    Recommended location, functionality and accommodating hotel staff.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing except should add more breakfast options.

    We arrived early and they check us in earlier as soon as there is available room. It serves all the function of a family stay. Housekeeping is good. Request for iron was provided immediateley and even help us book for a taxi on our way to airport.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleainess. Value for money.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Not too many good choices for breakfast.

    comfortable bed

    Stayed in March 2023

  • Reviewed: 21 April 2023

    8.0
    Magnificent Mongkok Hotel. Yes, yes, yes to Yau Ma Tei!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is about 20 minutes walk from Yau Ma Tei MTR station. So for some people this may be quite far. Nothing major: there was no English tea bags at breakfast. The machine tea was just too sweet for me!

    The location was perfect for us as it was in an area full of decent Cantonese restaurants and shops. We did not want to be too close to the tourist markets. The size of the room was decent and we had a sofa where we were able to sit. The included breakfast was from a menu. So you chose from a set menu of five choices. There was a kettle in the room with some Chinese tea bags and coffee satchels. Two small bottles of water were replenished daily. There was also a fridge in which you could store your own drinks and food. Decent air con also available which is essential in the HK heat!

    Stayed in April 2023

  • Reviewed: 19 April 2023

    9.0
    Good choice for the area.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Bath and Shower Combination
    • Stayed 2 nights

    Some cleanliness issues with the refrigerator. Otherwise the room was clean.

    Breakfast is served according to a selection of choices. I was glad that there was a vegetarian option with oatmeal porridge, soy milk and toast. Simple but good. Very comfortable beds. The guests next to my room were quite loud until about 1 am one night but otherwise it was surprisingly quiet.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    7.0
    great value for money in superb central location
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    great location, friendly staff and good sized room with brill power shower

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Great Hotel,Staff and Service. Breakfast could have been better.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Breakfast could have had more options and consider guests who cant eat anything from the set menu. Otherwise the experience was fantastic.

    Fantastic hotel, great staff and top notch service.

    Stayed in April 2023

Showing 76 – 100

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