Wifi connection is not good at all!

The atmosphere! Nice staff & amazing location. Love each & every part of it!

Stayed in December 2023

Location of room is not visible.

Room is clean and spacious

Stayed in December 2023

Accomodation could have been bundled with discounted Breakfast atleast

Stayed in December 2023

Wifi is always disconnecting after few hours

Very Friendly staff and alot of activities for kids in the hotel. Big rooms

Stayed in December 2023

It’s a beautiful Disney themed hotel with awesome on site facilities and complimentary activities . Tai chi with Mickey , character appearances, on-site mini golf and go kart made the kids very happy. The staff is amazing and so helpful . The room with Seaview was beautiful and had all the facilities including a coffee machine . Can’t fault anything the Disneyhotel has to offer

Stayed in December 2023

TV options were extremely limited. The breakfast buffet line was slow - it would be better for the egg station to be located in a different corner with a separate queue.

Service was excellent. Our room was comfortable.

Stayed in November 2023

No entry to Disneyland exit.

Plenty of activities for families.

Stayed in December 2023

Nothing at all!

It was fascinating! Despite no dancing tea-cups or talking mirror in my room… hahaha!

Stayed in December 2023

more budget friendly food options

property was fine and well run

Stayed in October 2023

Nothing

Disney theme

Stayed in December 2023

N/A

Location. Staff. Facilities.

Stayed in December 2023

The jacuzzi didn’t work

Beautiful hotel throughout

Stayed in December 2023

none

Location and ambiance

Stayed in November 2023

We paid the little pricey type of breakfast hoping to take photos with more Disney characters. It’s quite disappointing that only 2 and time are rush for them to come around our table to take. Hope Disney land hotel consider to increase the characters (4 at least) so we will have a chance to take more photos as it’s not easy to catch them in the park either.

The breakfast a has wide variety to choose. The staff are pleasant to serve us. The photo taking with the characters are little rush. Only 2 characters appeared

Stayed in December 2023

Limited food options

Good vibes in the hotel. Great proximity to Disneyland and special lanes for hotel guests was useful.

Stayed in December 2023

Location wise, it is near Disneyland Park and nothing else.

The staff are nice and the facilities are good. children activity available.

Stayed in December 2023

The location is good

Stayed in December 2023

Nothing

Staff are friendly and approachable. Free Shuttle bus makes it convenient to go to the park. Was surprised that was given a birthday badge upon check-in. Thank you.

Stayed in December 2023

The bed. The room are abit old . My kids got a bedbug bites. Have already informed staff.they said will check.

Cast members are all friendly and kids are happy

Stayed in December 2023

Swimming pool was mention as heated but the water was lesser then lukewarm. The wind did not assist in anybit. Slides was not possible for children under the height of 100Cm. No signboards but only after going up and then the lifeguard mention height limit not met. Should have a sign below to inform swimmers

Check in only from 3pm onwards. There was suppose to be a email/message to inform you that the room was ready. But no email/message was sent. we have to go back again in between our outings to check and to check in.

Stayed in December 2023

There was no where to get a sandwich or light snack.

Close to the park.

Stayed in December 2023

None at all

The comfort and accessibility as well as the amenities.

Stayed in December 2023

There is no convenience store nearby and the in-room dining and restaurants were quite expensive. It may be more affordable to eat within Disneyland itself.

It was a great decision to stay at HK Disneyland Hotel as it provided the convenience of visiting the park over 2 days and I could take a break in the afternoon when I got tired from queuing for rides. It was a luxurious experience with well-trained staff and activities that hotel guest could do during the stay. Participated in a maze hunt and a towel making workshop. Room size was great and may be too big for a solo traveller. Room has a small fridge, nespresso machine and kettle. Room service is available 24/7. The birthday surprise was a nice touch too!

Stayed in November 2023

Classic themed hotel in close vicinity to Park

Stayed in November 2023

The smoking of other hotel patrons at the balcony . Because of the smoking of the other guest, we could not fully enjoy the balcony sea view room which we paid more for. This was mentioned to the hotel staff. 2 days in a row so maybe something more can be done about it.

A nice and clean hotel ! Nice service staff as well.

Stayed in December 2023