Most of the kids entertainment is paid.

Stayed in May 2023

location

Stayed in June 2023

expensive food

view

Stayed in June 2023

staff were not so friendly and helpful

location quiet and had lots of restaurants

Stayed in June 2023

not much around the area

staff, facilities

Stayed in June 2023

a bit far from downtown, not much to do

staff, facilities

Stayed in June 2023

foggy mirror in the bathroom which can never clear up on its own. Carpet feels wet. No full height mirror for dressing.

Balcony and big bed

Stayed in May 2023

I booked a room with balcony. But the hotel gave me a room without balcony. I asked them why, they told me the balcony room was ready for me and I could pack up my luggage and move to the room with balcony. Their response made nonsense at all.

Good location.

Stayed in April 2023

Overnight Parking charges too expensive.

Free mini bar.

Stayed in May 2023

Nothing I have stayed there many times.

The Room was No 1601 The best in the Building 16th floor looking towards the Ocean and Boat storage area. Breakfast a fine array of food for selection.

Stayed in April 2023

BUFFET BREAKFAST

LIKES THE BALCONY , SPACIOIS ROOM , EXCELLENT A LA CARTE BREAKFAST

Stayed in April 2023

I took my husband's family as they are here on vacation. My husband and I stayed on the upper floors while I booked them a balcony area. They enjoyed the balcony a lot. Luckily, I came in first and checked out the room. I wasn't very happy because I saw some remnants of yellow balloons on the floor. There was bird poo on the sliding doors going to the balcony. I did ask the reception to clean it up and they did but I shouldn't be reminding the staff about this. I do have pictures to prove if needed.

This is my 3rd time staying at Gold Coast Hotel. I enjoyed it because it is family friendly and when you get into the lobby, it feels grand and gave me the feeling that it is going to be a great staycation, and it usually is. The rooms are spacious and the view spectacular. I enjoy coming to Gold Coast because it feels like I'm away from the city and I feel like I am on holiday and can relax. My husbands family enjoyed their stay and was pleasantly surprise on how relaxing the area is. I will keep coming back here.

Stayed in April 2023

The price was to high, even when public holidays… 2700 HK$ are much to much for one night! Nothing else included! You have to pay for 45min in the children’s playground, not a day! Sorry… that can not be!

Stayed in April 2023

Dated room

By a lovely beach and marina

Stayed in April 2023

The breakfast buffet is not as good as it used to be. It is quite expensive, and the food selection and quality are so-so. It really is not worth it. The cereal options are super bad; no dry nuts or good yogurt options exist. Same for the pancake area; the topping options are gone. just some simple sauces. They even didn't have chocolate or Nutella. No fresh fruits like strawberries or raspberries or blueberries and so on. The a la carte room menu is also quite disappointing. The food, in general, went more expensive and worst. It is not worth the money.

The location, the pool, the garden, and surrounding places. The hotel facilities, rooms, and views are superB. The staff is always super kind; I love this hotel. But...

Stayed in April 2023

we needa make appointment for all sort of activities, like when we see air-hockey, indoor playroom, even just a choo choo train ride, we needa sign up for a later time slot and come back later. It could be the culture in this city. i don't know... facilities in outdoor playground was a bit too old. i hope that the door connecting to piazza can be used so we do not need to walk triple distance in order to get food.

everything went well. the breakfast offers a variety of food. the pool has slides. besides it there was a small water park that splash and spray on kids. it was fun! it was right by the beach. kids had fun there. walk for about 10mins, there is a company that offers water sports like standup paddling and kayaking. dinner buffet at hotel was awesome, especially the BBQ. room was clean. staff was frindly, polite and helpful. the outdoor playground was fun.

Stayed in February 2023

The window was a bit dirty.

The view was stunning, staff were nice and friendly.

Stayed in April 2023

All fine

Having a bath

Stayed in April 2023

How you had to pay for every little extra thing, that should be inclusive of the room rate. Like renting bikes, the kids playroom, basketball etc.

Close to the beach. Buffet dinner was delicious and good value for money.

Stayed in April 2023

- A hotel that positions itself as family-friendly, did not count with a baby-changing table on the common toilets. - Breakfast is super pricy. Can’t say about the quality, as we didn’t try. - Indoor playground is also pricy, especially after I learn that my 3 years old can’t go on 50% of the play area as they rated it for 5 years old or above. However, a quick look to it and you can say that no big harm can come from that and everything is cover in fluffy walls/floor. I asked to allow her to go, at my responsibility, yet it was denied. - House keeping did a very lazy job on making up the bed in the morning, leaving all our pajamas on a pile unfolded and other minor stuff untidy. - After checking-out (12-13pm) you are not allowed to continue to use the facilities.

All staff were friendly. We have arrived for check-in before the actual time, but since we have a 2mths baby, they help us to get our room ready in no time. Bed is spacious and the view from the room is cool. The atrium of the hotel is very spacious with fountains and sofas. Because it was Easter, everything was decorated accordingly and they were running an Easter Egg Hunt for kids. There’s no plastic bottles of water; instead you can refill your own bottle or hotel in-room water jug on the machines located near the elevators - eco-friendly! Two big swimming pools and beach is right next door, about 3 min walk. The Piaza (8 min walk) is a cool place to have your meals, with planty choice for all tastes, altough I recomend only the Italian and Viet restaurants and to avoid the restaurant called MedStar.

Stayed in April 2023

A pity that the pool was not in use

All meals were very nice

Stayed in March 2023

bathrobes wasn't in the room at all so had to call the service for it there was no other entertainment channel like YouTube or Netflix to watch tho there was button to press in the remote

View from the balcony area, it was relaxing but wished we were assigned in bit higher floor. king-size bed was very comfortable and the AC worked well unlike other hotel we stayed in

Stayed in March 2023

- The air-conditioner in my room didn’t work properly….too warm, very weak cooling system! - No Japanese TV channel - My room had cooking oil smell

- The resort atmosphere of the hotel - Size of lobby, cafe, room, bath tub and balcony - closed to the beach

Stayed in February 2023

many kids facilities

Stayed in January 2023

No issues, Mike Gladney Memphis

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Stayed in January 2023