Location is the best thing. Downstairs of the same building is Jordan station. The staff were very attentive. We didn’t like the hard pillows they immediately gave us the softer ones. Generally has everything you need in a hotel room.

Stayed in January 2024

Good location

Stayed in January 2024

Quality of room

Location

Stayed in December 2023

The room was generally comfortable and clean but could do with some renovation. The bed was ok but could be better. The buffet breakfast was disappointing, so I did not try it.

The hotel is ideally close to shops and restaurants and right next to Jordan MRT (Metro) on the Tsuen Wan Line (Red). You can easily walk from the Prduesnetial to Tsim Sha Tsui, the next metro station, with many shops en route and malls. The Prudential is set inside a mall with various restaurants and vendors. There is a bus stop right outside the place. You will find a money changer next to the hotel's side entrance. The hotel staff are friendly and helpful.

Stayed in December 2023

The mattress is not much comfy.

Very good location, it is close to Jordan MTR, mall and restaurants.

Stayed in December 2023

This is our 2nd time to booked at the hotel. First was before pandemic December 2019. I wished there is a ramp that is not to steep so that we do not need to carry the baggage to the 1st floor. And easy access to the elevator from 1st floor going to 2nd floor or 1st floor going directly to the room assignment that we do not need the ask permission everytime we use it.

We love the location of the hotel since its near the MTR station and near to most of the fastfood that we usually go to.

Stayed in December 2023

better bed mattress and pillows

location,staff

Stayed in December 2023

Breakfast

So far so good

Stayed in December 2023

Difficult to move your luggage to the room due to lack of lift access to lobby

Conveniently located and close to foods and shops

Stayed in December 2023

A discount for me who does business travel every year will be appreciated and easy to get senior staff for approval at work.

Location

Stayed in December 2023

I Enjoy the stay

Good location

Stayed in November 2023

No complimentary breakfast :'(

I made a last minute booking. I was disappointed to not see option to add breakfast with my room. I was pretty disappointed to not get daily breakfast.

Stayed in November 2023

Quite noisy and I can hear the sound next door or from the corridor.

Location

Stayed in November 2023

NOTHING

tHE LOCATION IS VERY GOOD WITH TRAINS AND BUSES RIGHT ON THE DOORSTEP.

Stayed in November 2023

JUST TV CHOICES AND YOU MUST HAVE HONG KONG ADAPTER TO CONNECT ANYTHING

LOCATION IS VERY GOOD. STAFF IS FRIENDLY. ROOM LITTLE DATED BUT CLEAN. TV NEEDS TO BE ADDRESSED. NOT MUCH TO CHOOSE FROM ...

Stayed in November 2023

The bed is on the softer side. Nothing else.

Good location with entrance to the MTR. Room is spacious for HK standard, and it's clean

Stayed in November 2023

Could have been better if the bfast is included in room rate

Location is excellent

Stayed in September 2023

I’ve Stayed here several times but the price keeps going up. I’m coming again in March 24 but will have to find somewhere cheaper Cups for tea are very small

Room size

Stayed in November 2023

room too small and quite old

location is excellent.

Stayed in October 2023

Light in the room (a little bit dark)

Space, staff, location

Stayed in September 2023

Staff I don't like cause I ask for extra time when checking out they refuse Nd they say you have to be on time 12 pm The time I check in they give me the room after 2:30pm and my request was 12-1pm Really am not happy 😕 Thanks

Location good

Stayed in October 2023

We had the breakfast buffet teice and no longer bothered on our 3rd dat because the selection is quite limited and it was the same food for the 2 days already. Maybe you can alternate menus so that guests can experience variety.

The property is clean and well-maintained. It may be far from the touristy-locations but it is veryvery convenient for tourists--especially families--because it is right beside the MTR. So you can just ride the MTR to weherever you need to be. Staff may have a bit of difficulty with english but they are aproachable and helpful.

Stayed in October 2023

Dinners are overly expensive. The shower didnt have a cover water was splashing everywhere. The room carpets were stained and the minifridge was slightly dirty and damaged.

A great location with the subway right under your feet. Interior could use some improvements and the dinners are underwhelming but the location is phenomenal.

Stayed in October 2023

Bed is too soft so it's hard to sleep.

Good location, clean. Staff friendly

Stayed in September 2023

No elevator access in the ground floor, inconvenient since we use a stroller

The room was large, clean, cozy. The bathtub was a huge plus for our toddler.

Stayed in August 2023