Clean, quiet and good reception and housekeeping service

Stayed in April 2022

bed are too short and little soft

location

Stayed in April 2025

The room was very lovely and comfortable.

Stayed in April 2025

Breakfast

Location

Stayed in March 2025

Nothing

Nice

Stayed in April 2025

We have stayed at the property several times previously and it has always delivered well. However this time it seemed as though they had overlooked our reservation as clearly no room had been allocated and it took them time to allocate one. The room, on the fifth floor was dirty the desk chair was broken and in two pieces and the bathroom filthy -toilet dirty bath plug totally jammed with two fist full of hair.(horrible). However the recovery by duty manager was good and fast - sincere and genuine apologies-immediate offer to change rooms (declined as we had unpacked) - thorough cleaning of room - replacement of broken chair etc.

Stayed in April 2025

I had booked predential Hotel for a 5-night stay in Hong Kong. My primary reasons for choosing this hotel were its convenient location near the MTR and the comparatively larger room sizes. While the hotel itself was decent — the room was clean and the facilities were generally satisfactory — my experience during check-in was disappointing and set a negative tone for the trip. I had made a request for early check-in at the time of booking via Booking.com, as my flight was scheduled to land at 6:30 AM. I reached the hotel at 8:30 AM and was assisted by Mr. T-R-E-R-R-O-N Wong at the reception. He started the check-in process, took my documents, processed my payment, and even handed me the key card holder — but not the actual room key. Then he informed me that the official check-in time would still be 2 PM. I politely reminded him about my early check-in request, explaining that I was traveling with a two-year-old child after a long flight and that we were in Hong Kong to celebrate his birthday. I also pointed out that if the hotel would not have electricity between 9:30 AM to 5 PM — as he mentioned — then it seemed unreasonable to deny early check-in after already taking the full payment for a room that would effectively be without power during the check-in period. Instead of showing empathy, Mr. Wong was rude and dismissive. He quoted an additional HKD 500 + taxes for early check-in — which I even agreed to pay — but his tone turned aggressive when I asked why I should pay extra for a room that would be without electricity during the time I had already paid for. He told me not to speak to him “like that”, even though I had remained calm throughout. His behavior came across as discriminatory, and it felt like I was being treated unfairly. It’s unfortunate because the hotel itself could have offered a pleasant experience, but front desk interactions — especially during a family trip with a toddler — really matter.

Stayed in April 2025

Love that they provided complimentary free can drink (lychee tea, Pepsi, 7up,jasmine green tea) The hotel is pretty clean and spacious, staff were very polite. Very true to photos. Very convenient location, locating just about a Jordan MTR exit.

Stayed in April 2025

Best place to, my regular hotel in hk

Stayed in March 2025

Wonderful stay. Very convenient location. Room is nice and clean.

Stayed in April 2025

The WiFi very bad, the bed is bad , can sleep well . can’t do online at all

Not really

Stayed in March 2025

Front desk check in service very poor

Stayed in March 2025

Very poor service and accommodation for such a value

just the location

Stayed in March 2025

Can you imagine the towels are wet when you just checked in the hotel room? Hotel needs renovation.

Location

Stayed in March 2025

bed

friendly staff, good location.

Stayed in February 2025

Only comment was the pillow was higher than normal which was a little uncomfortable

Loved it was no frills, clean and spacious for our needs. The location was perfect for shopping, eating and transport to elsewhere.

Stayed in March 2025

No ramp and direct access to the lobby.

Walking distance ( abt 20 mins) to Avenue of Stars. The bathroom seems newly renovated.

Stayed in February 2025

location

Stayed in January 2025

The check in time. 3pm was too late

Stayed in February 2025

Excellent location

Stayed in January 2025

The location, service, cleanliness all excellent.

Stayed in February 2025

bed too soft very uncomfortable

Stayed in December 2024

Location in the center of Kowloon. From Jordan to Tsim Sha Tsui one metro station only and Two metro station to Mongkok. Accessible by all kind of transportation bus A21 from Airport stops infront of the Hotel. Nice walk to tourist spot areas like Avenue of the Stars, Kowloon Park, Victoria Harbor etc.. Restaurants, shops, mall, pharmacy, money changer in every corner. We are family 4 adult with 3 children and my Mom who was a senior. We were able to bring her properly and comfortably to all the locations cause the Hotel lend us wheelchair which we were able to used for 3 days and we are thankful for that. Everything was convenient, staff were very helpful and courteous. We requested a connecting room which is very good as we were family. Complimentary drinks in the fridge. Its recommendable and we will surely book again once we come back.

Stayed in January 2025

Best location.. The hotel is just above Jordan metro station. Very convenient for travelling. Jason the duty manager at hotel was very helpful and extended services with high hospitality.

Stayed in January 2025

Best location. Right above Jordan MTR station. Very good rooms. Jason the duty manager was very helpful and extended services with high hospitality.

Stayed in January 2025