Size of rooms, cleanliness and property itself

Hotel room was very small for the amount we spent! Not sure if they used wide angle camera for all pics posted on web and on Booking.com. The room is not at all comfortable for 2 people. Bathroom and toilet space was also very less. I won’t recommend Ramada Harbour View Hotel to anyone.

Stayed in July 2023

cleanliness

location

Stayed in July 2023

Booking.com took payment the day before. Hotel took payment again on the day. Which I had to stand at reception and sort out for over half an hour when I was jet lagged and have a fractured foot. Someone at this hotel has also committed fraud on my account via the Booking.com app which I still haven't received back from Booking.com or the hotel. I have been waiting for this to be investigated and returned for over 3 weeks pluz now. I would NOT reccomend this hotel at all.

The location is good.

Stayed in July 2023

upon check in they didnt allow the 3 pax in one room so needes to purchase extra room:( when we checked we can fit in

its ok near mtr?

Stayed in June 2023

Elevators... such time loose to wait Of course, service. Everything is wrong.

The swimming pool And le location

Stayed in July 2023

Locations Good, Helpful Staff, Room Was Small Overall Nice Stay

Stayed in June 2023

I got charge a day before I check in.

It’s say in the website pay when you arrive.

Stayed in July 2023

Stinky smell from sink base. Super small room space, not for adults.

Good location, 3 minutes to MTR station. Traditional restaurants nearby.

Stayed in July 2023

The staff is not friendly and the breakfast, We stayed for 5 days the breakfast menu always the same,Only Bread ham and egg.

Stayed in July 2023

The lifts need to be improved. It takes a long time to get into one with space.

Value, location is excellent.

Stayed in July 2023

No cleanliness !! It’s a 4 stars hotel !!

Stayed in July 2023

The room was very small and inferior to that shown on the website. The air-conditioning was noisy and made very little difference to the temperature in the room. The room had not been cleaned thoroughly. The lifts in the hotel are extremely busy and long waits are required. For instance, it took over 10' to get from my room down to the reception desk to check out.

The hotel is fine for a 1 - 2 night stay and is close to the MRT station.

Stayed in July 2023

Rude staff, unhelpful staff, lack of family room or joining rooms.

Accessibility to transport, restaurant and attractions

Stayed in June 2023

Rooms are small and elevators are almost too hot to use.

Nice rooms and had everything you need.

Stayed in July 2023

Very small room (pictures posted at Booking.com are deceiving). You can't even open 2 luggage at the same time Very small fridge: looked like a toy and not cold Bed was not comfortable Curtains and pillows appeared not cleaned or washed I liked the piano melody inside the hotel, but it was repetitive. I guessed only 1 tune was played for half a day.

Location: very accessible to transport and local markets Able to leave luggage before and after check-in

Stayed in June 2023

Washroom layout

Washroom is terribly small and layout is terrible, the bath tub is useless and takes up all leg room of the toilet, better change to a shower stall instead. The shelf along the wall is of no use. No desk or table provided.

Stayed in June 2023

The room was nice and the view was great! The breakfast could of been better and with more options

Stayed in July 2023

EXTREMELY MESSY. Cockroaches came out to say hi, molds on the bathroom curtain looks like a designed pattern, and the drain is blocked which you can still enjoy the water pool in the morning with the dehumidifier on all the night. Don’t even want to mention the noises made by aircon, which sounds like it’s looking for the retirement. Reported to the front desk and asked if we can change a clean room, the front desk replied it’s peak season and all the rooms are dirty???! The front desk did send the cleaning auntie to the room, but the cleaning auntie was sent to kill the cockroaches without any pesticide lol She might think I don’t speak Cantonese, so she called to the front desk and said the following statement in front of me and my friend, “it’s only a tiny cockroaches, they are making a fus.” “好細隻既曱甴，冇咩嘢，大喊十…” Excuse me I do understand Cantonese. I directly called to the front desk again, and this time is the other guy Pickering up the call. I told him what I’ve heard and the room change is a must. He said he will ask the manager, and I asked him how long is the reply. He committed to call back in 5 mins while NEVER. I called him back after 10 mins and he said he can arrange it but needed the other 4 hours. Thanks god I had to travel back to the hotel in the middle of my day visit for the damn CLEAN room. The condition of the changed room is under average with weird room design and again, shouting-to-retire aircon. Please do not treat this as a special case as what I thought other reviews before. After asked couple of my Cantonese friends, Ramada series is a huge NO even as a budget hotel. Thank you for watching my review. P.S. the average waiting time for the elevator is at least 10 mins. Only 4 elevators available for 38 floors with 20 rooms each floor.

The location is nice. Around 5 mins walk away from Sai Ying Pun station. Sea view is a plus if you are at higher floor.

Stayed in July 2023

The experience started with a 30 minute queue to check in. The first room I checked into must have been really far away from the router because the wifi signal only had one bar and kept dropping out whenever I tried to use it (even sending a simple message on whatsapp would take 10 minutes to go through). Because of this they moved me to a smaller room. The room smells damp, the shower curtain is moldy, and the bathroom is so small that only a double amputee would be able to sit on the toilet (I'd estimate there is probably about 10cm between the toilet and the base of the bath). They provided instant coffee sachet in the first room but no utensils to stir the coffee with. a phone call to housekeeping resulted in a 30 minute wait for a disposable spoon. The following day they didn't provide any instant coffee or tea so I phoned housekeeping again, 45 minutes later it still hadn't arrived so I went out (when I got back, just one sachet of coffee had been left - no sugar, creamer or tea). The mattress is comparable to sleeping on a concrete block. There is frequently a waiting time of more than 5 minutes for the elevator (and the ground floor hallway is like a sauna). Apparently this place served as a quarantine hotel during the pandemic. I feel deeply sorry for anyone who had to endure this place for a prolonged period of time. The best thing that could have happened to this hotel after the pandemic would be for it to be bulldozed. For just a little bit more money you can get somewhere significantly nicer. By far the worst hotel I've ever stayed in Hong Kong.

The member of staff on the front desk was friendly when I complained about the lack of internet access from my room. Unfortunately, there are no other redeemable features of this property.

Stayed in July 2023

The room smells mouldy and facility is old especially for the electrical ports.

Clean, service, location and wifi

Stayed in June 2023

Well they gave me the worst room they could find. I was given a disable room which I did not need. Room was very very small bed very very basic and room had mould in bathroom. Shower water plug wast dirty with hair. The swiming pool was out of order when I went to use it. There was no mention of pool out of order on websight. There was no signs in lift to say pool was out of order so I get up there and that was a waste as I booked it for the pool. There is no fire escape at pool level no phone either so if the lift gets stuck and does not go to level then you need to just wait.

Nothing but the location, worst hotel never Booking with booking.com

Stayed in June 2023

Unhelpful Stuff

Good Location

Stayed in June 2023

This place ignores the customer, they take your money and sort of give you bed while barely clean the place. Whoever runs the hotel should be ashamed, it's one thing to miss the cleaning but ignoring the customer requests to fix it is the next level bad. Definitely not worth the almost HK$500 I paid. I won't be coming back ever again. About the room: No soap to wash hands, no tea or coffee (just kettle), ignored the request for double room and instead gave me twin. Dirty shower curtain (molds). No wardrobe. Nobody pickups the phone at the reception to fix problems. When I moved one of the beds to make it sort of doubleroom I found enough trash behind the bed to fill in the provided trash bin - wow. Avoid this place - if you pay HK$200 (total) for some of those places in TST it's almost the same as here or add HK$200 and stay in some place that is actually decent. Final Note: I gave hotel 1 week advance notice to remedy the situation (at least an apology would be nice) before I posted this review and nobody even replied "we are on it, please hold on" so here I'm 10 days later.

The only good thing about this place is location. The checkout was really fast to be fair. As for the rest - avoid, see the bad stuff below.

Stayed in June 2023

I love the staff - such wonderful people. And it’s the perfect business hotel.

Stayed in June 2023

Very old, bad staff, the bed was hard.

Nice location many restaurant around hotel.

Stayed in June 2023