the bathroom is minimal and is a potential danger for older people. The front desk service is poor and NOT friendly (refuse to receive the guest parcels from the post office)

no comments.

Stayed in April 2023

Needs complete upgrade

Very tired hotel old interior and no bar or lounge facilities. It is very inexpensive which is probably why it is in the state it is.

Stayed in April 2023

No cleaning, very old, small room, dirty window, if you need a paper or soap you need go to reception, no service but its ok for hongkong

Its a hongkong, good localisation, metro, ferry, tram

Stayed in April 2023

The staff

Nothing

Stayed in April 2023

Rude staffs/ poor costumer service during check in

Convenient

Stayed in April 2023

Despite the name ("Harbour View"), there was definitely no Harbour View. The rooftop was closed (as well as the pool) thus no wider view possible. The toilet basin was so close to the bathtub, that sitting there was merely possible. The bed was nearly a "hard sleeper".

Stayed in April 2023

Zero value for money, we paid enough that you should expect minimum hygiene but there was none. The rooms were dusty and clearly no one vacuums in the corners of the room. NO SOAP - just shampoo and body wash, we had to go buy soap! we stayed for a week and no one cleaned the room the whole time or replaced towels even though we asked for fresh towels. It was so unhygienic. Room is tiny but for some reason they’ve put in a king bed. Super claustrophobic, the windows don’t open and there’s no ventilation. Fridge didn’t work. Mouldy shower curtain. Ugly, tacky interiors - they desperately need an interior designer. Staff were rude.

Good location and surprisingly clean sheets despite how filthy everything else was

Stayed in April 2023

Really bad place even for a night, please, don't book this hotel

Nothing! Is a terrible place to stay, DON'T GO!!!

Stayed in April 2023

Very uncooperative and rude staff . It seems the housekeeping never checks the amenities in the room . Cracked glasses and cups - that too if plastic Kettle - useless

Location is good

Stayed in April 2023

small and old rooms, no cleaning service at all, crowded elevators, you need to get your own towels downstairs, swimming pool closed for no reason :)

location is good, staffs were friendly

Stayed in March 2023

there were no staff who would clean or change towels or bring water, you had to do all these yourself. no problem, just a bit strange for a hotel of any range. the pool was one of the reasons we have chosen the hotel but it was closed :((

The location is superb, the room wasn’t too small by Hong Kong standards, quite clean, beds are ok, big windows

Stayed in March 2023

everything

nothing

Stayed in April 2023

Room was dirty with musty smell. Contrary to the information provided at the time of booking there was no pool, gym or house keeping. The breakfast was very very bad. In the 8 days we only had breakfast once. We even had to collect our own towels etc on a daily basis.

location was good

Stayed in April 2023

Bed was so uncomfortable. Staff were very slow, I waited over 1 hour for an iron when I was told 10 minutes. Rooms very small and basic

Location was very good and nice view from room.

Stayed in April 2023

The room was dirty. Bed linen was unclean. No customer service unless face to face with a staff member. Phones are not answered.

The location is about all this hostel has going for it.

Stayed in April 2023

the fact that during the whole three nights I was there the room was not cleaned once and no fresh towels or water were supplied. Not once. A bathroom so small that it’s almost impossible to even to go to the toilet

very little.

Stayed in April 2023

Toilet was very small no space to sit down on the toilet legs get congested.

Nice place Great Location

Stayed in April 2023

Probably the worst hotel I’ve ever stayed in Hong Kong. The hygiene and facilities were so bad we checked out the same day and booked elsewhere. The sheets were wet from the humidity, there was dirt in the area near the curtains, and there was mold on the toilet. The carpets had grey and brown stains. The lifts took forever; checking in took half and hour and more.

Polite staff

Stayed in April 2023

elevaitors were not the best, to long waiting every time you moving up or down

All good, Location and friendly staff

Stayed in February 2023

COVID guidelines are not mentioned on Booking.com which we got to know upon check-in that they will not clean the room if we have stay for less than 7 days. Staying with kids in dirty room was a big challenge for us. Even the staff refused to change the dirty bed sheets.

The location was good. It was near to MTR station so commuting was not a pain.

Stayed in April 2023

Was told at checkin(11 nights) that no housekeeping service will be provided, I have to bring down the soiled linens to exchange for clean linens at the reception. It was not stated in your website .Refer to Booking.com but receive no assistance at all. Rooms are filthy with algae and grouting all over the toilet. RIDICULOUS / CHEATED

Stayed in March 2023

Too dirty, the new towel had dirt stains, floor and surfaces dirt, can find hair of the floor. Furniture is old and damaged. The shower base was dirt, and the shower curtain was full of mold. The room carpets are old and smelly. The access corridor to the rooms is terrible with a carpet so dirt and covered with stains. Unbelievable, like a horror movie.

The view from the room was ok

Stayed in March 2023

The bathroom was dirty (molds) and smells not good

location was good

Stayed in March 2023

No room service,the staff are rude

Stayed in March 2023

Smalll room and bad toilet

Near sai ying pun mtr 180m

Stayed in March 2023