Queuing for the elevators

The view

Stayed in March 2025

sustainable goods in toilets

Stayed in March 2025

Nice hotel. Good restaurants. Friendly staff , no flexibility on times in and out at all. Good location

Stayed in January 2025

The elevators are very old and not coordinated. Takes ages up or down because they stop at nearly every floor. Our floor was smelling mold as well as our room. The breakfast room is huge and has no windows. Canteen feeling with staff wearing blue plastic gloves and ffp2 masks…that’s not like in a luxury hotel.

Nice pool and big gym. The hotel has direct access to the exhibition Center. The room had a nice view.

Stayed in March 2025

I've always wanted to visit HONG-KONG, I was in Thailand travelling and from Koh Samui there is a direct flight. The only thing I needed was a nice hotel which afer searching on booking.com Renaissance was the obvious choice. The room great, spacious, nice bathroom and view of the sunset and river were absolutely stunning.

Stayed in March 2025

Very nice hotel, great location close to MTR station.

Stayed in March 2025

Great location. Accessible by 2 subway stations.

Stayed in March 2025

The bathroom has a glass wall, and even if you put down the blinds, if the other person uses the facilities the whole room lights up. There are also no bedside lights, just spots in the ceiling that are very bright, so no reading or cosy ambiance.

The restaurant downstairs was fabulous and we were well taken care of! The room was clean and had a stunning view!

Stayed in February 2025

Lobby area

Great pool and gym, large breakfast variety

Stayed in March 2025

The ac was hot in the middle of the night

Location to the exhibition

Stayed in March 2025

Lift

Location, cleanliness

Stayed in March 2025

Excellent choices for breakfast, the amenities were top notch. I enjoyed joyed the whole experience

Stayed in February 2025

Bathroom wasn’t as clean as expected considering its rating and supposed standard.

Great staff and facilities.

Stayed in February 2025

Crowded in Elevators Stop many times and mostly full

Very good

Stayed in February 2025

Fabulous pool - hardly ever busy.

Stayed in March 2025

There was Some danste in my bed… And the shower maybe could get an upgrade! And the tv should be a smartTV!

It had a nice view, and a very spacious room! The bed was also very good! Even from the bathroom you can enjoy the beautiful Harbour view!

Stayed in February 2025

The elevators got suuuper crowded

The bar and the ammenities

Stayed in February 2025

Rooms & facilities a bit dated

Great staff & location

Stayed in February 2025

The lifts at numerous times of day were so busy especially peak breakfast that they were all completely full and you had to wait forever for space often taking a lift up before then going down with it - it was quite bizarre - something I hadn’t experienced at a hotel before - not sure if the lift algorithm needs a tweak or something ! Even found myself discussing this regular experience with fellow lift passengers.

Good location, great views (if harbour side), decent breakfast (although very busy at peak times), friendly and helpful staff.

Stayed in February 2025

Water leak from bath tub in the room

Pool and children play area, and Harbour view from room

Stayed in January 2025

The lift system is abysmal. We stayed on the 32 floor and it took us 35 minutes to get a lift down for breakfast. The restaurant manager extended the breakfast period after I informed him of the issue.the other staff seemed oblivious.

It’s a good hotel in a good location

Stayed in February 2025

Long lines to use the elevator.... They don't have enough given how many rooms there are in all the floors. 6 Elevator but 1 broke down. Always packed in mornings going to breakfast and evening checking in. A bit of a confusing walk from nearest station using overhead walkways. The staff tries to avoid you.

Breakfast was good with a lot of varieties of good food from different cultures. Very view of the new year's eve fireworks in the habour. Close to the ferry to get to the other side.

Stayed in January 2025

Service at the receptionist. The room key was blocked, and I could not enter my room, however, I could not receive help from the receptionist promptly

Stayed in December 2024

Sadly the lifts are really slow, there are huge queues for the lifts in the later afternoon. The division between the bathroom and the bedroom is a window with a flimsy blind, providing no privacy when using the toilet or shower, there needs to be a thick blind, not one with large gaps. And our TV didn't work. All very fixable I am sure, and we will still rate this hotel highly.

The location is brilliant, the city is a walkable distance and taxis very easily available to everywhere else. The room was nice and clean and worked ok for us. Cannot fault the service.

Stayed in January 2025