13-17 Observatory Road on Knutsford Terrace, Yau Tsim Mong District, Hong Kong, Hong Kong
#111 of 294 hotels in Hong Kong
Guests' ChoiceBased on 500 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 13 June 2023
Ping
United KingdomI found that the mirrors are very dark, especially when you need to apply some make-up. otherwise it is perfect.
Very convenient location. The hotel room is nice and clean. I would stay here again next time when I am in Hong Kong.
Stayed in June 2023
Reviewed: 9 June 2023
Ken
United KingdomThe room was much bigger than expected. Close to restaurants and shopping centres. Got a free upgrade which was nice. Getting 2 bottles of water for free each day was nice touch.
Stayed in June 2023
Reviewed: 20 May 2023
Robert
United StatesExcellent hotel slightly off the main drag in Kowloon. Very nice and large room for the price.
Stayed in May 2023
Reviewed: 19 May 2023
Xiaofeng
United Kingdomthis hotel if have the lift from the ground floor will be better. the hill is too too too unbelievable
Stayed in May 2023
Reviewed: 12 May 2023
Justyna
United KingdomLocation is great. A lovely surprise was a narrow road next to the hotel, on the left if you face the hotel with lots of bars. You can hardly see it from the main road, as it is narrow and pedestrians only. But if you are looking for a place to have a cocktail - it is great as there are a number of bars next to each other.
Stayed in April 2023
Reviewed: 11 May 2023
Jackson
AustraliaThe hill located to get to the hotel is really steep, if you're dragging a suitcase you're going to struggle. Showers were good but plumbing in hong Kong is quite bad as it's often a high rise building and the wifi was extremely poor in my room which kept cutting in and out for some reason.
It was good short stay. Standard room but close to shops, bars and restaurants and transportation. The beds were comfortable but the bed mattress was really dirty and stained. The only thing that was supposedly clean about the beds was probably the sheets and blankets.
Stayed in April 2023
Reviewed: 9 May 2023
Timur
RussiaEverything was perfect
I liked everything in this hotel. This is my number one hotel now among other hotels in this price range.
Stayed in May 2023
Reviewed: 28 April 2023
Stephen
Germanyno negatives at all
My room „ Oak Room“ was pristine , renovated recently . plenty of space and well equipped
Stayed in April 2023
Reviewed: 25 April 2023
Jaytee1023
Saudi ArabiaA bit of a hike as the hotel is situated on a hillview.
Location and the room is exceptionally clean.
Stayed in March 2023
Reviewed: 17 April 2023
Keisha
PhilippinesThe place is located on top of a hill so it's a bit of a hike going up. So if you're bringing your suitcase and walking to the hotel, prepare for a bit of a climb. The area is pretty accessible via Uber and taxis.
The room was spotless and stocked with the usual amenities. The staff was also friendly and very accommodating with our requests. It was great value for Hong Kong and pretty central, close to the train and bus lines. There are also 24 hour convenience stores available nearby.
Stayed in April 2023
Reviewed: 13 April 2023
Dio
PhilippinesRoom was not clean - floor was dirty when we check-in and there was leftover food in the fridge!!! Internet connection was very bad Airconditioning was sometimes very cold, and hot - even if we didn't adjust the thermostat
Stayed in April 2023
Reviewed: 13 April 2023
Jelyn
Philippines* There are mosquitoes in our room. * The carpet is dirty. * Toilet has no bidet. * The toilet bowl was dirty the first day we arrived. * Fridge isn't working. * Thin walls - you can hear the noise from the other room.
* Location * Staff are easy to talk to * Bed is big enough for two people * Strong wifi
Stayed in April 2023
Reviewed: 12 April 2023
Giulia
ItalyNo breakfast service, not functional room (no plugs close to bed, no mirror in the bedroom and bad lightening in the only bathroom mirror), terrible W-Fi connection. Stay away if you are a business traveler and you need internet connection.
Nice room size with modern furniture, good position
Stayed in April 2023
Reviewed: 11 April 2023
Simon
United KingdomThis hotel is situated on a hill and very steep and I don't think is suitable for elderly with large suitcases.
I can't think anything.
Stayed in March 2023
Reviewed: 10 April 2023
Yilun
Canadanothing!
nice location, clean, big room in Hong Kong, very nice price, quiet.
Stayed in April 2023
Reviewed: 4 April 2023
Kallel
SwedenMy Wifi did not work in my room, informed the reception twice but it was never fixed. The safe in my room was also out of batteries.
Very nice location, clean room.
Stayed in April 2023
Reviewed: 30 March 2023
Ming
United Statesnone
Our room had two beds and there was enough room for 2 luggages and bag packs. it’s a good size room for HongKong.
Stayed in March 2023
Reviewed: 8 March 2023
Bhavesh
IndiaThe location, the staff and most of all the rooms are very clean and beds are comfortable
Stayed in March 2023
Reviewed: 4 March 2023
Timur
Russia- big room with everything you need for a stay - clean - comfy beds - great location, 5-10 mins walk to the metro and all major attractions in a walkable distance - reasonable price (for the city and location)
Stayed in March 2023
Reviewed: 24 February 2023
Humphrey
Hong KongGreat place to stay, very quiet.
Stayed in February 2023
Reviewed: 27 December 2022
Ka
Macaopillows are too soft
staff are helpful, room is clean and comfy
Stayed in December 2022
Reviewed: 9 December 2022
Malcolm
Hong KongNothing.
We have travelled a lot in many countries and this is the best and best value hotel we have stayed in for a long time. Rooms appear refurbished recently. Location is awesome. Staff really efficient and not overbearing. Brilliant.
Stayed in December 2022
Reviewed: 25 September 2022
Haiyun
United KingdomThe wifi connection was poor. The room was poorly soundproofed and I could clearly hear the sounds of talking upstairs and walking down the corridor.
Stayed in September 2022
Reviewed: 31 August 2022
Emj
CanadaIf you have any issues climbing stairs, you cannot stay in this hotel. It is a small property on top of a small hill and if cars are parked in certain places. A taxi cannot drop you at the front door. Period.
The most amazing thing about this little boutique hotel is its unique location on the edge of the Observatory (a park in the centre of TST). If you can, get a view of the park. The other incredible thing about this hotel is the 24hr service. We called them to do random stuff at all hours. Make the beds twice a day. Bring fresh towels at 2AM. We were high maintenance and the service and cleanliness was better than a big hotel. Another mention- the air in the hotel is HEPA level clean. It is so hard to get that.
Stayed in August 2022
Reviewed: 21 July 2022
Ying
Hong KongNone.
Everything is new!
Stayed in July 2022
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