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Reviews of Starway Capsules

275 Gloucester Road RM B, 2/F, HOI TO COURT, Hong Kong, Hong Kong

#246 of 294 hotels in Hong Kong

Guests' Choice

Review score

Based on 20 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.5

  • Location

    8.6

  • Facilities

    6.7

  • Staff

    8.2

  • Value for money

    6.7

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Showing 1 – 20

  • Reviewed: 7 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Only 2 bathrooms, and small, but okay.

    Love the location, it's clean. Pretty cheap.

    Stayed in April 2025

  • Reviewed: 10 March 2025

    6.0
    Okey. Not worth the money. Good location, bad facilities.
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Not covers or sheets on the bed and bad bathrooms. The staff was noisy in the room in the evenings doing makeover of the room.

    Good location

    Stayed in March 2025

  • Reviewed: 2 March 2025

    6.0
    Could become a better hostel with some attention
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There are only 2 toilets so most of the time you had to wait. When getting in the toilet the floor was always full of water since the shower has no door. While there is an electric kettle you have to bring your own water and coffee/tea to prepare a drink. The rooms have small lockers but keys were not provided. The common area outside/balcony was a bit messy with instruments and lots of things here and there, proper cleaning required.

    Location is good next to the Causeway Bay station. The directions provided from the property via message was very helpful. They provide you with dispensable towels and toiletries and in general the hostel is clean. There are sockets outside the capsules to charge your devices and there is a small balcony where you can sit outside and use your laptop or eat your meal. The WiFi was good.

    Stayed in March 2025

  • Reviewed: 3 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms and hallways could be cleaned better and made nicer.

    The capsule was cozy and quiet

    Stayed in February 2025

  • Reviewed: 22 January 2025

    8.0
    Good value
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor airflow with capsule door closed, little confusing finding the place at first. Very small common area

    Great price, close to station, capsules can be locked to store items while away, outside patio, hot showers.

    Stayed in January 2025

  • Reviewed: 5 April 2025

    3.0
    Has potential but staff need to do better
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilets weren’t working so they were very dirty and smelly. Airflow in the bed was not that good. Staff seem lazy and don’t feel warm and welcoming

    Stayed in April 2025

  • Reviewed: 1 April 2025

    2.0
    Very poor
    • Leisure trip
    • Group
    • Bed in 4-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    the man that runs the place is a legend. seems to manage everything by himself. sadly the place is really bad with the double bed capsules actually being single bed sizes and the toilets didn’t flush.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    1.0
    Exceptionally bad place to stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Never stayed in such a bad place before. There are 2 bathrooms for 24 people. If someone showers, you cant use the toilet. The place was filthy and unsanitary. Garbage overflowing. Used feminine products just piled up. Toilets would not flush- full of waste. Gross!!. Got locked in my capsule- the door jammed. Had to get someone in the room to help me out. It was terrifying. It's a fire trap- stairwell access was blocked.. Someone was smoking in the reception toilet. It was loud. There are no curtains on the windows in the women's dorm and no places to get dressed except the bathroom which is small and filthy! I mean, nothing about this place was good. It's expensive for what you get, which is very little. I left after one night and they refused to refund me for the other nights. So- save yourself and do not risk staying here. It is hard to be unhappy with a capsule place but honestly, its dangerous and unclean. I cannot believe this place has a high rating, it is not at all reflective of reality.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    5.0
    Sadly not a good experience
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights

    The place was quite dirty and only two bathrooms for multiple people (each with 6-8 guests at least) so it made the waiting time quite awful especially for shower time. There's dust and hair everywhere inside the capsules and the room air quality is so bad because there are multiple restaurants nearby that their extraction system and the smells get into the rooms, so we had to leave the window open all the time which for a big city isn't ideal due to the 24/7 noises from cars and people outside. Thankfully I just stayed 2 nights, and most of the time I was away, so it was mostly to sleeping a few hours per day.

    The capsules give enough privacy as you're sharing a room with other guests and also a secure locker where to put your belongings. Also, during checking they provide a toothbrush and paste, disposable towels, and flippers in case you don't have any, so that's a plus. Also, the receptionist is a very kind and friendly guy.

    Stayed in February 2025

  • Reviewed: 16 January 2025

    10
    Cheapest & best value stay, ticked all my boxes of service, price, location, cleanliness & comfort
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night

    Nothing I can think of it was great value and ticked all my travel needs for my HK stay.

    Visited HK and was pleasantly upgraded from a shared bunkbed room to a single room with my own separate bathroom and toilet. Amazing! Typical of HK the 8m room was compact but the space was impressive, like a tiny home incl loft double bed, mini kitchen and area under the loft with a double wardrobe. Only paid $40 AUD so top value for HK Island on a Sat night. Location was great and close to metro. Discovered Bakehouse for brekky, so good! Plus, best of all was the friendly and helpful service. I will surely stay again on my next to trip to HK.

    Stayed in January 2025

  • Reviewed: 18 December 2024

    10
    Fantastic
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Just the smell and light environment at reception and public area make us feel not comfortable. But the capsules in room are fantastic..

    Security very good. Good for privacy. And even provide free towels and free slipper to us.

    Stayed in December 2024

  • Reviewed: 15 November 2024

    4.0
    Disappointing
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower and toilet area not clean

    Location and staff

    Stayed in November 2024

  • Reviewed: 10 November 2024

    4.0
    Did not meet expectations; too bright and toilets need improvement.
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Toilets - No soap, no TP, no shelves or hooks to place your stuff, most everything gets wet. No rubbish bin anywhere in the dorm room - absolutely none. (The place is missing a woman’s touch.) Sleep capsule - the location of where the lights buttons are stay lit up ALL the time. It’s hard to sleep. (If there was a way to turn it off, the attendant could have mentioned it when showing me the room.) The “AC” only partly worked. And it isn’t AC - it’s an inverted ventilation fan.

    Safe, friendly staff. Capsule is spacious for what it is; private and well lit. Comfortable for a capsule. With a little bit of effort, this place could be gorgeous and welcoming.

    Stayed in November 2024

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 30 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • 4-Bed Mixed Dormitory Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 27 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 29 January 2025

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 20

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